Cor
recting pr
oblems yourself
k
22
Problem
Possible cause
Remedy
no picture, no audio
no mains voltage
mains cable connected?
mains switch on?
TV set in standby
switch on with remote control
TV set is not on a
switch to another channel position
occupied AV channel position
picture is bright (grainy or blue)
aerial cable
aerial cable connected?
but no program can be seen
check aerial system?
no TV channel programmed
start channel search
picture contrast
incorrect picture settings
change brightness, contrast, or color
settings
problem is with the broadcaster
test another channel
poor picture and/or sound
interference from other appliances
change the position of the appliances
(household appliances, mobile
telephones etc.)
double image, reflection
channel setting
automatic or manual
channel setting/fine tuning
aerial
have aerial cable or device checked
no color
color intensity is on minimum
adjust color upward
TV standard setting
select proper color standards
(if setting possibility is available)
problem is with the broadcaster
test another channel
colors wrong, color spots
strong magnetic field from
increase distance of speaker to TV set
speakers (or other)
with permanent color spots, switch off
the TV set with the mains switch and
switch back on after after 10 minutes
problem with terrestrial magnetic field
change appliance position
picture is there, no sound
volume at minimum or
increase/switch on volume
speakers switched off
volume regulation activated
select sound output via speaker
via audio cinch socket
(if this possibility is available)
problem is with the broadcaster
test another channel
SAT mode
check AV cable between
TV set and receiver
sound unclear
sound setting
correct sound setting
poor or no Teletext
TV channel (has no Teletext)
check with another channel, possibly
or check aerial system
double image or reflection or fine tuning
transmission signal too weak
check aerial system
(picture grainy)
remote control does not work
no optical connection
point remote control at the TV set
remote control batteries
check or replace the batteries
pay attention to polarity
undefinable operating mode
switch off TV set with the main
power button for about 2 minutes
After switching on,
child lock is activated
enter secret number or number
“child lock” appears on the menu
combination 7038.
If the remedies below do not lead to a good result, contact an authorised GRUNDIG dealer or call the GRUNDIG.
Please consider that problems can also be caused by external appliances, such as video recorders and satellite
receivers.
