Grundig GWN 48430 CW, User Manual

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Washing Machine / User‘s Manual
8 Troubleshooting
Programme cannot be started or selected.
ƒ • Washing machine has switched to self protection mode due to a supply problem (line voltage, water
pressure, etc.). >>> Press and hold Start / Pause button for 3 seconds to reset the machine to factory
settings. (See "Cancelling the programme")
Water in the machine.
ƒ • Some water might have remained in the product due to the quality control processes in the production.
>>> This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the machine.
ƒ
• Likely problems with hoses or the pump filter. >>> Be sure the seals of the water inlet hoses are securely
fitted. Attach the hose to the tap tightly.
ƒ
• Pump filter might not be closed fully. >>>
Check if the pump filter is completely closed.
Machine does not fill with water.
ƒ
• Tap is turned off. >>> Open the taps.
ƒ
• Water inlet hose is bent. >>> Correct the hose.
ƒ • Water inlet filter is clogged. >>> Clean the filter.
ƒ • The loading door is ajar. >>> Close the loading door.
Machine does not drain water.
ƒ
• Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
ƒ • Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
ƒ
• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.
ƒ
• A hard substance might have entered into the pump filter. >>>
Clean the pump filter.
ƒ • Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
ƒ • Laundry quantity in the machine might be too little. >>> Add more laundry to the machine.
ƒ • Machine might be overloaded with laundry. >>> Take out some of the laundry from the machine or
distribute the load by hand to balance it homogenously in the machine.
ƒ
• Machine might be leaning on a rigid item. >>> Check if the machine is not leaning on anything.
Machine stopped shortly after the programme started.
ƒ • Machine might have stopped temporarily due to low voltage. >>> It will resume running when the
voltage restores to the normal level.
Machine directly discharges the water it takes in.
ƒ • Draining hose might not be at adequate height. >>> Connect the water draining hose as described in the
operation manual.
No water can be seen in the machine during washing.
ƒ • The water level is not visible from outside of the washing machine. This is not a failure.
Loading door cannot be opened.
ƒ • Door lock is activated because of the water level in the machine. >>> Drain the water by running the
Pump or Spin programme.
ƒ
• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes.
ƒ
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come
to an end. >>> Wait for a couple of minutes for deactivation of the door lock.