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39 / EN

Washing Machine / User Manual

Problem

Cause

Solution

Detergent residue in the detergent 

drawer. (**)

Detergent was put in wet drawer.

• Dry the detergent drawer before putting in

detergent.

Detergent has gotten damp.

• Keep detergents closed in an environment free 

of humidity and do not expose them to excessive
temperatures.

Water pressure is low.

• Check the water pressure.

The detergent in the main wash compartment got 

wet while taking in the prewash water. Holes of the 

detergent compartment are blocked.

• Check the holes and clean if they are clogged.

There is a problem with the detergent drawer valves.

• Call the Authorised Service Agent.

Detergent was mixed with the softener.

• Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

Regular drum cleaning is not applied.

• Clean the drum regularly. For this procedure, 

please see "Cleaning the loading door and the 
drum".

Too much foam forms inside the 

product. (**)

Improper detergents for the washing machine is used.

• Use detergents appropriate for the washing

machine.

Excessive amount of detergent is used.

• Use only sufficient amount of detergent.

Detergent was stored under improper conditions.

• Store detergent in a closed and dry location. Do

not store in excessively hot places.

Some meshed laundry such as tulle may foam too 

much because of their texture.

• Use smaller amounts of detergent for this type

of item.

Detergent was put in the wrong compartment.

• Put the detergent in the correct compartment.

Softener is being taken early by the product.

• There may be problem in the valves or in the 

detergent drawer. Call the Authorised Service
Agent.

Foam is overflowing from the 

detergent drawer.

Too much detergent is used.

• Mix 1 tablespoonful softener and ½ l water and

pour into the main wash compartment of the 
detergent drawer.

• Put detergent into the product suitable for the 

programmes and maximum loads indicated in 
the “Programme and consumption table”. When
you use additional chemicals (stain removers, 
bleaches and etc.), reduce the amount of 
detergent.

Laundry remains wet at the end of 

the programme. (*)

Excessive foam has occurred and automatic foam 

absorption system has been activated due to too 

much detergent usage.

• Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the 

product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See “Cleaning the loading door and the drum”.

A

WARNING: 

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or 

the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

A

WARNING: 

Check the HomeWhiz section for the relevant troubleshooting information.

Summary of Contents for GW75843TW

Page 1: ...Washing Machine User Manual GW75843TW Document Number 1911861563_EN 01 07 21 14 01...

Page 2: ...ble dangers Keep the user manual If you hand over the product to someone else provide the user manual as well The manual contains warranty conditions operation and troubleshooting methods for your pro...

Page 3: ...mhouses By customers of hotels motels and other accommodation facilities Bed and breakfasts hostel like environments Common areas of apartment blocks or laundries Use the product only for washing text...

Page 4: ...the power cable Do not over bend crush and touch the power cable to sources of heat u Do not use extension cables multi sockets or adaptors for powering the product u The plug should be easily accessi...

Page 5: ...the temperature drops below 0 C u Do not place the product on a carpet or similar surface It would create fire hazard since it cannot receive air from underneath u Place the product on a clean even an...

Page 6: ...s connected to turn off the water tap and call an authorized service u Do not place sources of ignition burning candle cigarettes etc or sources of heat irons furnaces ovens etc on top of or near the...

Page 7: ...enwashingathightemperatures Therefore do not allow especially children to touch the glass part of the loading door during washing A1 7 Maintenance and cleaning safety u Do not wash the product with pr...

Page 8: ...of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes...

Page 9: ...let Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 1320 A WARNING Consumption values are applicable for cases where the wireless ne...

Page 10: ...the dryer with full load when they are placed on top of each other reaches to approx 180 kilograms Place the product on a solid and flat floor that has sufficient load carrying capacity Do not place...

Page 11: ...The end of the hose should not be bent it should not be stepped on and the hose must not be pinched between the drain and the product Otherwise water discharge issues may emerge If the length of the...

Page 12: ...its feet Ensure that the product is balanced by adjusting the feet Otherwise the product may move from its place and cause crushing noise and vibration problems Do not use any tools to loosen the lock...

Page 13: ...amaged or need replacing at any time it must be replaced by a special purpose made mains lead which can only be obtained from an Authorised Service Agent WARNING This appliance must be earthed If the...

Page 14: ...re dangerous to children Keep packaging materials in a safe place away from reach of the children 4 1 7 Initial use Before starting to use the product make sure that the preparations described in sect...

Page 15: ...r parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the product in an ecological and energy water efficient manner Operat...

Page 16: ...nt type to be used depends on the washing programme fabric type and colour Use different detergents for coloured and white laundry Wash your delicate clothes only with special detergents liquid deterg...

Page 17: ...fabric dye in the softener compartment Do not use softener and starch in the same washing program simultaneously Wipe the inside of the product with a damp and clean cloth after using starch Using ant...

Page 18: ...recommended for colours can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours ca...

Page 19: ...eed indicator c Duration information d Door lock is engaged symbol e Programme follow up indicator f No Water indicator g Add Garment indicator h Bluetooth Connection indicator i Remote Control indica...

Page 20: ...0 Cold 90 60 8 95 1 80 1400 Cold 90 40 8 93 0 97 1400 Cold 90 Eco 40 60 40 8 54 0 990 1400 40 60 40 4 48 0 540 1400 40 60 40 2 38 0 290 1400 40 60 Synthetics 60 3 71 1 35 1200 Cold 60 40 3 67 0 85 120...

Page 21: ...e generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase t...

Page 22: ...to soften the dirt easily Use this programme for your laundry baby clothes bed sheets bedlinen underwear etc cotton items that requires an anti allergic and hygienic washing at high temperature with...

Page 23: ...garments that are suitable for hand wash and delicate women s underwear Small amount of garments must be washed in a washing net Hooks buttons etc must be done up and zips must be zipped up Sports You...

Page 24: ...shing It is recommended to use liquid detergent C Fragile toys with hard surfaces must not be washed under any circumstances Toys must not be washed together with your garments since they may harm lau...

Page 25: ...prevent them from getting wrinkled when there is no water in the machine Press Start Pause button after this process if you want to drain the water without spinning your laundry Programme will resume...

Page 26: ...auxiliary functions even though they are not found on your product You can increase and decrease the time of the Cottons and Synthetics programmes within a safe range C When the Customized Programme a...

Page 27: ...display When this warning is displayed you can release the Auxiliary Function button 3 To deactivate the Child Lock Press and hold Auxiliary Function button 3 for 3 seconds After the countdown as 3 2...

Page 28: ...e powder detergent compartment no 2 There is the risk of staining of the clothes 1 Open the loading door place the laundry and put detergent etc 2 Select the washing programme temperature spin speed a...

Page 29: ...either pressing the Remote Start button or changing the programme position Opening the loading door in case of power failure C In case of a power failure you can use the loading door emergency handle...

Page 30: ...hange is allowed when the current programme is running unless the Child Lock is enabled This action will cancel the current programme C The selected programme starts anew Changing the auxiliary functi...

Page 31: ...not have a HomeWhiz feature Your product will operate as paired to your smart device via bluetooth The controls made by means of the application will be enabled through this pairing therefore the blu...

Page 32: ...steps described in HomeWhiz Setup 4 3 15 1 HomeWhiz Setup and proceed with the setup procedure C Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using...

Page 33: ...ing open are examples for such cases Once you activate this function on the washing machine it will remain enabled apart from certain conditions and allow you to control your washing mahine remotely v...

Page 34: ...ble for the washing machines After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Fore...

Page 35: ...the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A Temperature of the water inside the machine may rise up to 90 C To avoid the burning risk clean the filter...

Page 36: ...safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out s...

Page 37: ...spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in th...

Page 38: ...the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inapp...

Page 39: ...texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product Ther...

Page 40: ...ee Cancelling the programme section If the issue persists call the service E17 Excess foam is present in the machine after the completed cycle Store detergent in a closed and dry location Do not store...

Page 41: ...over to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in supp...

Page 42: ...lation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet Repairs to a product operated at any time on comme...

Page 43: ...l not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged Will there be any charge for the repairs It is your responsibility to provide ev...

Page 44: ...3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting Grundig co uk register 4 Customers will receive a unique reference code as proof...

Page 45: ...ing service the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers ha...

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