49/EN
Recording of these details alone will not count as proof of purchase. A valid proof of
purchase is required for requesting service under guarantee.
Model number Serial number Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact
centre
Before requesting service please check the troubleshooting guide in the Operating
Instructions booklet, as a charge may be levied where no fault is found, and even though
your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the
Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
Please have your Model number and Serial number available when you call us, as you
may be required to input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9920
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers
01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included
in free call packages but please check with your telephone service provider for exact call
charges.
Republic of Ireland:
01 691 0203
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document, otherwise please call us using the
appropriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9920
or 01 691 0203
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website,
click Contact Us and choose a product support topic from the list of options. Complete the
required details and click send message.
Product registrations
For UK registrations please visit registermygrundig.co.uk and for the Republic of Ireland
please call 01 514 3552†.
† Calls cost up to 9 cents a minute (plus call set up fee of 29 cents).
