Grundig GKN4685VPZ, User Manual, Page: 24 / 29

24
7. Troubleshooting
Check this list before contacting
the service. Doing so will save you
time and money. This list includes
frequent complaints that are not
related to faulty workmanship
or materials. Certain features
mentioned herein may not apply to
your product.
The refrigerator is not working.
•
The power plug is not fully
settled. >>> Plug it in to settle
completely into the socket.
•
The fuse connected to the
socket powering the product
or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and FLEXI
ZONE).
•
The door is opened too
frequently >>> Take care not
to open the product’s door too
frequently.
•
The environment is too humid.
>>> Do not install the product in
humid environments.
•
Foods containing liquids are
kept in unsealed holders. >>>
Keep the foods containing
liquids in sealed holders.
•
The product’s door is left open.
>>> Do not keep the product’s
door open for long periods.
•
The thermostat is set to too
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
•
In case of sudden power failure
or pulling the power plug
off and putting back on, the
gas pressure in the product’s
cooling system is not balanced,
which triggers the compressor
thermic safeguard. The product
will restart after approximately 6
minutes. If the product does not
restart after this period, contact
the service.
•
Defrosting is active. >>>
This is normal for a fully-
automatic defrosting product.
The defrosting is carried out
periodically.
•
The product is not plugged in.
>>> Make sure the power cord is
plugged in.
•
The temperature setting
is incorrect. >>> Select the
appropriate temperature
setting.
•
The power is out. >>> The
product will continue to operate
normally once the power is
restored.
The refrigerator’s operating noise
is increasing while in use.
•
The product’s operating
performance may vary
depending on the ambient
temperature variations. This is
normal and not a malfunction.
The refrigerator runs too often or
for too long.
•
The new product may be larger
than the previous one. Larger
products will run for longer
periods.
•
The room temperature may
be high. >>> The product will
normally run for long periods in
higher room temperature.
•
The product may have been
recently plugged in or a new
food item is placed inside. >>>
The product will take longer to
reach the set temperature when