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Troubleshooting
Not every picture or sound problem is caused by a defect in your DVD player. Impairment can also be
caused by leads having been accidentally pulled out, damaged DVDs/CDs and worn-out batteries in
the remote control.
If the following measures do not bring about satisfactory results, consult an authorised dealer.
DVD-R/RWs in DVD video format, as well as CD-Rs and CD-RWs in CD-DA and MP3 format can be
played. Due to the difference in quality of the recording media and the quality of the recording itself,
it can occasionally happen that a home-made DVD or CD cannot be read. This does not indicate a
malfunction of the DVD player.
Cleaning discs
Wipe the dirty disc with a cloth from the centre outwards in a straight line.
Do not use any solvents such as benzene, thinners, conventional cleaner or anti-static spray for vinyl
records.
Software information
We wish to point out explicitly that only operating software authorised by GRUNDIG is permissible for
the DVD player. This operating software is available from specialist dealers or will be available short-
ly on the Grundig web sites www.grundig.com and www.grundig.de. Any instance of operating soft-
ware from a dubious Internet source being loaded to the device will impair functioning and also, since
it is an unauthorised intervention, invalidate any claims under the guarantee.
GRUNDIG will refuse to refund any costs resulting in such cases. Any repair costs in such cases, even
those occurring within the guarantee period, are to be paid by the customer.
INFORMATION
_____________________________________
Problem
Possible cause/remedy
DVD player does not respond to
Point the remote control directly at the DVD player.
the remote control
Remove all obstacles which may interfere with the path of
the remote control signal.
Check or replace the remote control batteries.
The disc tray will not open,
Using the mains switch, switch the DVD player »
ON/OFF
«
Picture/sound problems
off and on again.
No picture
Check the video connection.
Distorted image
Make sure that there are no fingerprints on the DVD/CD,
follow the cleaning instructions on this page.
The DVD/CD cannot be played
Check if the label on the DVD/CD is facing upwards.
Clean the DVD/CD.
Check if the DVD/CD is damaged by testing out another
DVD/CD.
No sound
Check the audio connections.
Try another playback source.
Use an external decoder for DTS audio formats.
No sound at the digital output
The scanning rate was set to 96 kHz. Set the scanning rate
to 48 kHz as described on page 35.
Distorted sound from the HiFi system
Ensure that the audio connections have not been connected
to the phono input on the amplifier.
