TABLE DES MATIÈRES
NOTICE DE SÉCURITÉ ......................................................................... 1
FICHE DE PRODUIT ............................................................................ 2
DESCRIPTION GÉNÉRALE ............................................................. 3-4-5
INSTALLATION & OPÉRATION ............................................................ 6
RÉGLAGES .................................................................................. 7-8-9
RÉGLAGES OPTIONNELS ..............................................................10-11
GUIDE DE DÉPANNAGE RAPIDE ...................................................12-13
GUIDE DE DÉPANNAGE COMPLET ................................................14-15
SERVICE À LA CLIENTÈLE ET GARANTIE .........................................16-17
17
2.
I’ve been through the troubleshooting steps, what do I do if I meet
a problem at any of these steps ? Is my product covered by the
WARRANTY ?
•
Grozone controllers are covered by a 3-year warranty(
*
). We will
replace any DAMAGED PRODUCT WITH A BRAND NEW PRODUCT.
•
Covered or not covered ? We do not authorize the replacement of
fully working products nor altered (tampered) products. The
Troubleshooting steps will help you identify a damaged product. Do
not hesitate to contact us or contact your retailer to make sure the
controller is not fully working or damaged before returning it to the
store.
•
My product is not fully working or damaged, I want a replacement
unit: in order to get a replacement product,
you MUST return all
modules and applicable accessories to the retailer
. To avoid being
charged for the accessories, be sure to include all pieces. Thanks for
your cooperation.
•
Any Grozone Control product that is returned with obvious signs of
user neglect will not be covered by the warranty. Grozone Control
exercises the right to make final decisions in these matters.
(*)
The warranty period begins from the date of purchase at the retail level.
The retailer/consumer must keep their proof of sale/purchase. Otherwise,
Grozone Control will consider the manufacturing date to apply the warranty
coverage
IMPORTANT MESSAGE TO RETAILER
The retailer must call Grozone Control to get authorisation to replace
the defective product and a RMA number.
1-855-262-1800
