OM-SSB-G 13
13
Your Groen SmartSteam Boilerless Steamer is designed to operate smoothly and
efficiently
if properly maintained.
However, the following is a list of
checks
to
make
in the event of a problem. Wiring diagrams are furnished inside
the
service
panel. If an item on the
check
list is
marked
with (*), it means that the
work
should be done by a Groen
Authorized Service
Agent.
SYMPTOM
WHO
WHAT TO CHECK
1. Fault Display 1 or 2
User
a. Clean floats
in unit / Check float probe orientation
b. Be sure water supply is adequate to run steamer(s)
during normal operation.
2. No power.
User
a.
Check wall circuit breake
r.
b.
Disconnect powe
r
, then check fuses on inside of steame
r. *
c. Call service technician.
c. Call service technician.
3.
Unit overfills with
User
a.
Clean floats in unit / Check float probe orientation.
water at start up.
b. Clean drain strainer.
4.
Steamer does not fill
User
a.
Is the ON switch depressed?
with water.
b.
Is the water supply connected?
c. Is the water turned on?
d.
Is the water supply hose kinked or obstructed?
e.
Check for low water pressure (less than
30 PSI) or low water
flow (less than 1.5 gpm).
f.
Is the screen at the water connection clogged?
5.
“Door” Shown in Time
Display Window
User
a.
Is the steamer door securely closed?
6. No steam.
User
a.
Is the ON switch depressed?
b.
Is the water supply connected?
c. Is the water turned on?
d.
Is steamer door completely closed?
7. Fault Display 7
User
a. The
component cooling fan may not be operating.
The display may come on for several minutes during
normal operation. If it stays on for more than 30 minutes,
call service technician. Unit may be used for cooking,
while waiting for service.
Maintenance
Troubleshooting
The SmartSteam100 Boilerless Steamer is designed for
minimum
maintenance
and no user adjustments
should be
necessar
y. Certain parts may need
replacement
after prolonged use. If there is a need
for
service,
only Groen Authorized
Service
Agents
should perform the work.
If steam or
condensate
is seen
leaking
from around
the door
, take the following steps:
1.
Check
the door
gasket.
R
eplace
it if it is
cracked
or split.
2.
Inspect
the
cooking chamber
drain to be sure it
is not blocked.
3. Adjust the door
latch
pin to allow for
changes
that might occur as the gasket ages.
a. Loosen the
lock
nut at the base of the
latch
pin, then turn the
latch
pin
1
/
4
turn
clockwise,
and tighten the lock nut.
b. After adjustment, run the unit to test for further
steam leakage.
c.
If there is still
leakage,
repeat the adjustment
d. Continue adjusting the pin
clockwise
until
the door
fits
tightly enough to prevent
leakage.
The hinge may also be adjusted.
OM-SSB-G 13