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INTRODUCTION    

 

6

As it is impossible to anticipate every situation or condition which can occur while riding, this 
User Manual makes no representation about the safe use of the bike under all conditions. 
There are risks associated with the use of any bike which cannot be predicted or avoided, and 
which are the sole responsibility of the rider.

General information

Important notice

: Please make sure you read the User Manual before operating a Greyp bike 

for the first time. It is very important to follow the instructions in the User Manual to make sure 
you use the bike in the proper way. Greyp Bikes d.o.o. reserves the right to change the design, 
components and specifications at any time without notice and without any obligation. The 

illustrations and pictures in this User Manual are for demonstration purposes only.

EU -The G5.1 and G5.2 are high-performance bicycles.
US - The G5.1 (US) and G5.2 (US) are CLASS 1 electric bicycles.
G5 bikes are intended to be used on gravel, paved and non-paved hiking trails (with several 
roots, thresholds, rocks and small drops) and rougher unpaved terrain, with jumps and drops 

not more than 1m high (maximum height).

WARNING

 — Please contact your dealer or manufacturer before trying to repair your Greyp 

bike. This Manual is not intended as a service and repair manual.

The Greyp G5 is classified as a pedelec. The G5 is a vehicle where the rider’s pedaling is 

assisted by an electric motor with 5 assist and torque levels, which gives you a range of power 

assistance.  The  motor  support  will  automatically  switch  off  when  you  reach  a  maximum 

speed of 25km/h for the G5.1 and G5.2 and 32km/h (20mph) for the G5.1 (US) and G5.2 (US). 

A driver’s license or insurance is typically not required. Regardless of its classification, it will 

only provide motor support only while pedaling.

Before using your Greyp bike, please inform yourself of all applicable legal requirements and 

regulations in your country or state. There may be restrictions on riding your Greyp on public 
roads, cycling paths, and/or trails. There may also be applicable helmet requirements, age 
restrictions or license or insurance requirements. As laws and regulations regarding electric 
vehicles vary by country and/or state and are constantly changing, please make sure you obtain 

the  latest  information.  You  should  also  regularly  see  your  authorized  Greyp  Bikes  retailer  for 
updated information. All Greyp G5 bikes have a fixed pre-set speed limit at which the motor 

support will automatically shut down. Tempering is to interfere with bike in order to cause 

damage or make unauthorized alterations (excluding the exchange of the sprocket with non-
original parts) is prohibited, will void the warranty, is extremely dangerous and could result in 

severe and/or fatal injuries. If case of tampering we recommend that you stop using bike and 
call authorized Greyp retailer.

Safety information

Please, carefully read all the warnings and notes in this User Manual before using your Greyp bike.

WARNING

 — You add to your risk of injury when you use your bike in an incorrect manner. Misuse 

can add stress to your bike. High stress can cause the frame or a part to break and increase your 

Summary of Contents for G5

Page 1: ...ENGLISH READ BEFORE YOUR FIRST RIDE ...

Page 2: ...WWW GREYP COM ...

Page 3: ...BIKE USER MANUAL ENGLISH ...

Page 4: ...children 12 Derailleur 13 Seat post basics 13 Brakes basics 13 Suspension basics 14 Recommended tire pressure 14 Assembling parts supplied unassembled 16 BATTERY AND CHARGER 18 Battery technical data 18 Important battery information 19 Battery life 23 SYSTEM FUNCTIONS 24 Bike parts 24 Control unit functions 25 Display unit information 26 Power on 27 Standby mode on 27 Standby mode off 27 Power off...

Page 5: ...countries 43 EC DECLARATION OF CONFORMITY 44 Walk assist mode 28 Lights on off 28 Joystick 29 Assist level up down 29 Info and Pair a bike screen 30 Manual Software Update 30 BIKE MAINTENANCE RANGE 32 Maintenance 32 Range 34 Shifting recommendations 35 Recommended tightening of fasteners 35 CLEANING THE BIKE 38 Chain 38 Fork 38 Lubrication 38 5 6 7 8 9 ...

Page 6: ......

Page 7: ...provided as is where is and with all faults The entire risk associated with such information is entirely with the buyer The information provided in this document is proprietary to Greyp Bikes d o o and Greyp Bikes d o o reserves the right to make any changes to the information in this document or to any products and services at any time without notice You should check www greyp com for any changes...

Page 8: ...ower assistance The motor support will automatically switch off when you reach a maximum speed of 25km h for the G5 1 and G5 2 and 32km h 20mph for the G5 1 US and G5 2 US A driver s license or insurance is typically not required Regardless of its classification it will only provide motor support only while pedaling Before using your Greyp bike please inform yourself of all applicable legal requir...

Page 9: ...llow somebody else to use your Greyp bike please provide them with this User Manual We advise keeping the original box that the bike came with for the duration of the warranty period in case there should be any issues WARNING We strongly advise that you wear a helmet and other safety equipment while riding a Greyp bike In some countries there is an obligation to wear a helmet Please check if this ...

Page 10: ...is bike does cause harmful interference to radio or television reception which can be determined by turning the bike off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that t...

Page 11: ...yp by Leadtec LCSP 62 bore dia 31 6mm 400mm SEAT Fizik Tundra M5 SHIFTER Box Components Box Two E 9 Speed Twin Shifter DERAILLEUR Box Components Box Two E 9 Speed Rear Derailleur CHAIN Box Components Box Two E 9 Speed Chain CASSETTE Box Components Box Two E Cassette MOTOR NOMINAL POWER MPF 6 0c custom firmware OTA updatable 250W BATTERY PACK Greyp custom 36V 700 Wh Li ion OTA updatable CHARGING PO...

Page 12: ...stom PEDALS Greyp custom flat pedal die cast aluminum Cr Mo axle CRANKS Greyp custom 175mm ISIS Alloy forged FRONT WHEEL Mavic E Crossmax 29 width 30mm boost REAR WHEEL Mavic E Crossmax 27 5 width 30mm boost XD freehub body HUBS MAVIC FRONT TIRE SCHWALBE NOBBY NIC 60 622 29 x 2 35 SnakeSkin TLE E 25 ADDIX SpeedGrip Black REAR TIRE SCHWALBE NOBBY NIC 65 584 27 5 x 2 60 650B SnakeSkin TLE Apex E 25 ...

Page 13: ...riding tips which may also reduce the component wear and increase the battery range Pay attention to your speed when going into a corner and be sure to stop pedaling well before entering the corner Otherwise you may have too much speed as you enter the corner Ride efficiently and look ahead Any time a braking force is applied more energy is needed to get the vehicle back up to speed Shift gears re...

Page 14: ...icated be sure to use a chain elongation gauge Apply the front brake and push the bike forward and backward the headset should be tight and not make any clunking noises WARNING Being aware of your surroundings can drastically reduce incidents If you are on the road please be aware of traffic and road condition In off road conditions there may be less friction between the tire and the ground which ...

Page 15: ... distance from the center of the pedal axle to the top of your saddle is your saddle height Before changing the height of your saddle you should measure your current saddle height All seat post models must be inserted into the vehicle s seat tube to cover the minimum insertion line indicated on the seat post Insufficient insertion of the seat post into the vehicle frame s seat tube could result in...

Page 16: ...est the brakes and your braking technique on flat and even ground before using the bike in more severe conditions You can find more info about Formula Cura brakes on www rideformula com Suspension basics WARNING Improperly installed maintained or adjusted components are extremely dangerous and can result in severe and or fatal injuries If you have any questions about the installation of these comp...

Page 17: ...different please refer to the ones that are marked on the tire s sidewall or wheel which ever is lowest Never inflate a tire beyond the maximum pressure marked on the tire s sidewall Exceeding the recommended maximum pressure may blow the tire off the rim which could cause damage to the bike and injury to the rider and or bystanders You can find the minimum recommended tire pressure on the tire si...

Page 18: ...UT RIDING 16 Assembling parts supplied unassembled CAUTION Do not use the chain guide and the chain guard at the same time Chain guard 5 6 Chain guide use only with positive foot retention devices on the pedals 1 3 4 2 ...

Page 19: ... Nm lbf ft 1 CHAIN GUIDE ALUMINUM PART 2 CHAIN GUIDE PLASTIC PART 3 DIN 7991 M5X18 4 3 4 DIN 7991 M5X12 4 3 5 CHAIN GUIDE 6 ISO 7045 M4X8 4 3 REFLECTORS NAME DESCRIPTION 1 FRONT REFLECTOR 313 5K 2 REAR REFLECTOR 314 1 3 REAR REFLECTOR 313 1ZB 4 SPOKE REFLECTOR 309 M US RR 530 WUW 2 1 3 4 ...

Page 20: ...ry separately from the bike make sure that the battery is turned OFF you can do this by plugging the battery to the bike if the bike doesn t turn on by itself that means that the battery is turned OFF Touching the contacts when the battery is ON can result in electric shock and or injury Before riding the bike make sure the battery is properly secured in the frame Do not modify open or disassemble...

Page 21: ...63 V 3500 mAh OUTPUT CONNECTOR ROPD TYPE AUTOMOTIVE 48 V 30 A UV RESISTANT CHARGING METHOD CC CV I CHARGE MAX 9 0 A I CHARGE 4 0 A OPTIONAL 8 0 A I DISCHARGE 20 0 A CONTINUOUS U CHARGE MAX 42 0 V U CHARGE NOM 36 3 V U DISCHARGE END 25 0 V U CHARGE END 41 9 V CERTIFICATION UN 38 3 6TH ED Important battery information WARNING Failure to follow the instructions in this section may result in damage to...

Page 22: ...ld be functional problems and it is a potentially hazardous situation In this case you should disconnect the charger connector and the battery and check what has caused the inadequate connection Do not use a battery that shows any signs of damage hollow casing cracked lid cracked connector damaged connector or is leaking any fluids Battery liquid can cause skin irritation and burns In the event of...

Page 23: ...g on the charger and use the appropriate plug adapter for the country s standard Please uncover the charging socket on the bike then connect the charger to the charging socket on the bike It is possible to charge the battery when removed from the bike In that case please plug the charger into the battery socket charging socket ...

Page 24: ...ocket Please make sure that the input voltage of the charger is in range of the power grid voltage you plan to use CAUTION If the LED indicator flashes red during the charging process a charging error has occurred In that case immediately remove the charger from the socket discontinue the use of the motor support and contact your authorized Greyp Bikes retailer CHARGER 2 EU ONLY Model STC 8150LC I...

Page 25: ...y s original capacity should remain after 500 charging cycles or two years Recharging the Greyp battery takes approximately 5 hours Please do not wait for the battery to completely empty before recharging and do not leave a full or empty battery for a longer period of time as this will reduce the battery life Try to keep the battery between 20 80 to extend the battery life If you know that your pl...

Page 26: ...NS 24 System functions Bike parts BIKE PARTS NAME DESCRIPTION 1 DISPLAY UNIT CIM 6 CHAINSTAY 2 CONTROL UNIT CBC 7 PUSHPLATE 3 REAR CAMERA BUTS 8 RATIO LEVER 4 BATTERY 9 FRAME 5 SEATSTAY 10 MOTOR 5 3 2 1 4 9 8 10 7 6 ...

Page 27: ...D 3 LIGHT TURN ON OFF FRONT AND REAR SIGNAL LIGHT SHORT PRESS 4 RETRO VIDEO WORKS ONLY WITH THE MOBILE APP 5 JOYSTICK SWITCH BETWEEN DISPLAY FUNCTIONS SHORT PRESS IN ALL DIRECTIONS 6 ASSIST LEVEL UP INCREASE LEVEL OF ASSISTANCE SHORT PRESS 7 ASSIST LEVEL DOWN DECREASE LEVEL OF ASSISTANCE SHORT PRESS 8 FUNCTION VARIOUS FUNCTIONALITIES SEE NEXT PAGES 1 2 3 4 7 6 8 5 ...

Page 28: ...SYSTEM FUNCTIONS 26 Display unit information CIM DISPLAY INTERFACE NAME DESCRIPTION 1 SPEED 2 BATTERY CHARGE REMAINING DISTANCE 3 RIDE STATISTICS 4 TIME 5 ASSIST LEVEL 6 CADENCE 1 2 3 4 5 6 ...

Page 29: ...on please long press the power button short press to put your bike in standby mode please short press the power button short press Standby mode off to wake up the bike from standby mode please press any button on the control unit or move the bike press any button ...

Page 30: ...bike off please long press the power button long press Walk assist mode to activate the walk assist mode please press and hold walk assist button press and hold Lights on off to turn the lights on or off short press the light button short press ...

Page 31: ...ormation on the display unit please move the joystick up or down move up or down Assist level up down to change the assistance level please short press the plus or minus assist level button short press to change by one level TRIP ODOMETER AVERAGE SPEED TRIP TIME ...

Page 32: ...own to scroll inside the screen or move the joystick left right to switch between screens move up down or left right Manual Software Update to start the software update please use a combination of buttons make sure your bike is connected to a charger and connected to your personal hotspot press and hold press and hold short press short press ...

Page 33: ...SYSTEM FUNCTIONS 31 BATTERY PACK MOUNT DISMOUNT NAME DESCRIPTION 1 BATTERY 2 BATTERY LOCK 1 click 2 pull ...

Page 34: ...hrough the paint chipping bending or any other signs of damage If you should discover anything please do not ride the bike and take it to your authorized Greyp Bikes retailer for a complete inspection The lifespan type and frequency of maintenance depend on many factors such as frequency and type of use rider weight riding conditions and or impacts Additionally the G5 uses a power assisted drive s...

Page 35: ...direct sunlight or excessive heat such as inside of a car parked in the sun or near a heat source such as a radiator Itisveryimportantthatyouonlyusegenuinereplacementpartsforsafety criticalcomponents Bike wheel rims are subject to wear so please ask your authorized Greyp Bikes retailer about wheel rim wear Riding a wheel that is at the end of its usable life can result in wheel failure which can c...

Page 36: ...SV21 Tube Presta Parts replacement recommended values CHAIN WITH CHAIN RINGS 1 000 KM 621 MI OR SOONER IF NEEDED TIRES EVERY 3 YEARS OR AT WEAR MARK INNER TUBES EVERY 3 YEARS OR WHEN NEEDED FRONT HUB BEARINGS EVERY 2 000 km 1242 mi BRAKE PADS EVERY YEAR OR AT WEAR MARK BRAKE DISCS EVERY YEAR OR AT WEAR MARK BRAKE FLUID AS SPECIFIED BY PRODUCER FORK AS SPECIFIED BY FORK PRODUCER see chapter Front s...

Page 37: ...her the gear can be chosen For smooth support and optimum range it is best to release pedal pressure while shifting gears Recommended tightening of fasteners FRAME TORQUE SPECIFICATION NAME DESCRIPTION TORQUE Nm lbf ft 1 BATTERY LOCK 2 3 1 5 2 2 2 SKID PLATE 5 3 7 3 DROPOUT 6 4 4 4 FRAME MOTOR 10 7 4 high speed high gear low speed low gear release power during shifting 1 2 3 4 ...

Page 38: ...CRIPTION TORQUE Nm lbf ft 1 GRIPS HANDLEBAR 2 1 5 2 SHIFTER HANDLEBAR 4 3 3 BRAKE LEVERS HANDLEBAR 4 3 4 CBC HANDLEBAR 1 2 0 9 5 STEM HANDLEBAR 9 6 6 6 STEM FRONT FORK 12 8 9 7 CIM STEM 1 0 7 MAX 2 1 5 8 HEADSET FRONT FORK 6 4 4 9 SEATPOST HANDLEBAR 3 2 2 1 4 8 6 3 5 2 1 5 7 9 ...

Page 39: ...R 2 1 5 4 REAR BRAKE CHAINSTAY 6 4 4 5 DERAILLEUR DROPOUT 12 8 9 6 CHAINWHEEL MOTOR 30 22 1 7 CRANK ARMS MOTOR 40 29 5 8 Y WIRING PUSH PLATE 1 0 7 9 Y WIRING FRAME 1 0 7 10 FRONT BRAKE FRONT FORK 6 4 4 11 CHAIN GUIDE ALUMINUM PART FRAME 4 3 12 CHAIN GUIDE PLASTIC PART ALU PART 4 3 13 SPEED SENSOR MAGNET WHEEL SPOKES 2 1 5 MAX 14 SEAT POST SEAT 10 7 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 40: ...ricated After every few rides please lube slightly After every 400 km 250 mi check for chain elongation Use a chain elongation gauge to determine whether the chain should be replaced Fork Wipe and clean the forks after every ride and have a full fork service every 100 hours or once a year whichever comes first For specific details please check the suspension manufacturer service manuals Lubricatio...

Page 41: ... of God accident misuse neglect abuse improper assembly operator error water damage or improper follow up maintenance Greyp explicitly exempts from coverage any damage to bicycles used for jumping stunt riding rental programs observed trials and any similar extreme riding or events Incidental and consequential damages are also not covered Greyp Bikes d o o does not cover the cost of international ...

Page 42: ... damage If the battery is charged below 0 C 32 F If the battery is below 20 of its capacity and not charged in a period longer than one month Battery Chainrings and cassette Drive chain Hubs and free hubs Brake pads Inner tubes and tires Brake fluid Brake disks rotors Bearings Brake hoses Lubricants Dropper post seals Suspension elements Wheels and spokes Grips Cables connectors Pedals Battery If ...

Page 43: ...ble for the removal and the shipment to Greyp Bikes d o o Greyp Bikes d o o pays for the parts in house labor and return shipping Electronics The electronics components are warranted for 24 months from the original date of purchase to be free from defects In the event of a warranty claim requiring the electronics to be returned to Greyp Bikes d o o the customer is responsible for the removal and s...

Page 44: ...ms and Conditions and the proper return procedure is followed To request a warranty service the Greyp Customer Service Department needs to be contacted and the following information needs to be clearly provided The sales receipt or other evidence of the date and place of purchase Full name contact details including telephone number and email address VIN number of the bike A description of the prob...

Page 45: ...ry packs and batteries must be collected separately and disposed of in an environmentally correct manner Please return battery packs and on board computers that are no longer usable to an authorized Greyp Bikes dealer Batteries and chargers must not be disposed of in your household trash All batteries and chargers must be disposed of in an environmentally friendly manner in accordance with the bat...

Page 46: ...CE AND DATE OF THE DECLARATION 15 02 2020 SVETA NEDELJA Hereby we expressly declare that the products listed above fulfil all the relevant provisions of the Machinery Directive 2006 42 EC Electromagnetic compatibility 2014 30 EC Radio Equipment Directive 2014 53 EU Low Voltage Directive LVD 2014 35 EU ROHS 2 Directive 2011 65 EU The following harmonizing standard was applied to the G5 1 and G5 2 E...

Page 47: ...nstantly working on improving our user experience you can expect frequent mobile app updates FIND THE LATEST VERSION OF THE GREYP APP MANUAL ON OUR WEBSITE The Greyp mobile application is available on Google PlayStore and AppStore ...

Page 48: ...Greyp Bikes d o o Ljubljanska 7 10431 Sveta Nedelja Croatia Tel 385 1 409 3377 Fax 385 1 333 6698 info greyp com ...

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