GreenPan 2-SQUARE WAFFLE MAKER, User Manual

Page: 6 / 8

6
CLEANING AND
MAINTENANCE
1. Unplug unit when not in use and
allow to cool
2. Plates are fixed and cannot be removed
3. Do not immerse unit in water
4. Clean plates with damp cloth – do not use
abrasive cleaners or metal tools
It is recommended to clean the waffle plates
after every use to maintain optimal
nonstick performance.
STORAGE
1. Lock release knob to vertical position as
shown below
2. When not in use, wrap the cord under
base of unit
3. Unit can be stored in an upright position
Release Knob:
Unlock Locked
BEFORE RETURNING
YOUR GREENPAN
PRODUCT
If you are experiencing problems with your
GreenPan Waffle Maker, we suggest that
you call GreenPan customer service at 914-
372-7777 before returning the product. A
representative can confirm whether the product
is under warranty and advise on next steps.
IMPORTANT:
If the defective product is to
be serviced by someone other than GreenPan’s
authorized service, please tell the servicer to
call our consumer service at 914-372-7777 to
ensure that the problem is properly diagnosed,
the product is serviced with the correct parts,
and the product is still under warranty.
Problem Potential Cause Solution
Unit does not turn
on
Power Plug Check whether the power plug is connected
to a functional, grounded electrical outlet
Outside of unit is hot
during use
This is normal, especially after extended use Do not touch the outside of the unit, burns
may result. Instead, use handles only when
the unit is operating.
Error Code: E1 Open circuit of upper thermostat Contact Customer Service
Error Code: E2 Short circuit of upper thermostat Contact Customer Service
Other Issues: Contact Customer Service
TROUBLESHOOTING