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DIAGNOSTIC CODES 

No.

1

2

3

4

5

6

7

8

Description

If outdoor unit detects the high pressure switch is cut off for 3-sec
successively, high pressure protection will occur. All the loads 
(except the 4-way valve in heating mode) will be switched off. 
In this case, all the buttons and remote control signals except
ON/OFF button will be disabled and system won't be recovered 
automatically. Switch off the unit or re-energize the unit after 
cutting off power to eliminate this protection.

If indoor unit detects the evaporator temperature is lower than 
protective temperate value after the unit has been running for a 
period of time under cooling or dry mode, the unit will report this fault,
in which case the compressor and outdoor fan motor will be stopped.
The unit will not run until evaporator temperature is higher than 
the protective temp. value and the compressor is stopped for 3-min.

If outdoor unit detects the discharge temperature is higher than 
protective temperature value, the unit will report high discharge
temperature protection. If the protection occurs over 6 times, the
unit cannot be recovered automatically. Switch off the unit or 
re-energize the unit after cutting off power to reset this protection.

If the outdoor unit does not receive data from indoor unit, 
communication malfunction will be reported. If there is 
communication abnormality between display board and indoor 
unit, communication malfunction will be reported.

If the indoor unit does not receive signal from indoor fan motor 
for 30-sec successively when the fan motor is operating, indoor 
fan motor malfunction will be reported. In this case, the unit can 
automatically resume operation after stopping. If the malfunction
occurs 6 times within one hour, the unit cannot be recovered 
automatically. Switch off the unit or re-energize the unit after 
cutting off power to eliminate this malfunction.

If indoor unit detects the condensate overflow switch warning for 
8-sec successively, the system will enter condensate overflow 
protection. The unit will shut off and will not recover automatically.
Switch unit off and then switch it on to eliminate this malfunction.

If indoor unit detects the indoor ambient temperature sensor is open
circuit or short circuit for 5-sec successively, indoor ambient temp.
sensor malfunction will be reported. The unit can automatically 
resume operation after the malfunction disappears. If indoor ambient
temperature sensor malfunction occurs in fan mode, only the error
code is displayed and the indoor unit will operate normally.

If indoor unit detects the evaporator temperature sensor is open 
circuit or short circuit for 5-sec successively, evaporator temperature
sensor malfunction will be reported. The unit can automatically 
resume operation after the malfunction disappears. If evaporator
temperature sensor malfunction occurs in fan mode, only the error
code is displayed and the indoor unit will operate normally.

Error 

Code

E1

E2

E4

E6

E8

E9

F0

F1

Malfunction

Name

High Pressure

Protection

Indoor Coil

Freeze 

Protection

Compressor

High Discharge

Temperature

Protection

Communication

Malfunction

Low Indoor

Airflow

Condensate 

Overflow 

Protection

Indoor Ambient

Temperature

Sensor at 

Return Air Inlet

Malfunction

Indoor 

Evaporator Coil

Temperature

Sensor

Malfunction

Origin of 

Malfunction

High Pressure

Switch

Indoor

Evaporator

Temperature

Sensor

Compressor

Discharge

Temperature

Comm. Failure

Between Indoor

and Outdoor

Main Board

Indoor 

Fan Motor

Overflow 

Switch

Indoor 

Ambient 

Temperature

Sensor

Evaporator 

Coil 

Temperature

Sensor

Error Codes

The U-Match System has on board diagnostics. The indoor unit and Tether Controller will display 
error codes. The following is a summary of the codes with explanation: 

19

Summary of Contents for UMatch UMAT18HP230V1AC

Page 1: ...UAL Models Indoor Unit Outdoor Unit UMAT18HP230V1AC UMAT18HP230V1AO UMAT24HP230V1AC UMAT24HP230V1AO UMAT30HP230V1AC UMAT30HP230V1AO UMAT36HP230V1AC UMAT36HP230V1AO UMAT42HP230V1AC UMAT42HP230V1AO UMAT...

Page 2: ...9 20 Energy Saving Tips 21 Warranty Back Thank you for choosing a Ceiling Cassette Air Conditioning Heating System You can feel confident in your selection because the same pride in craftsmanship and...

Page 3: ...he surface of any room s drop ceiling Features include a highly effective inverter driven variable speed compressor 4 way air discharge multi speed fan swing louver and a cleanable air filter Gree s c...

Page 4: ...Indoor unit Outdoor unit 3 NOMENCLATURE Example UMAT18HP230V1AC Example UMAT18HP230V1AO...

Page 5: ...l injury Understand these signal words DANGER WARNING and CAUTION These words are used with the safety alert symbol DANGER identifies the most serious hazards which will result in severe personal inju...

Page 6: ...ately 7 Remote Controller 8 Service Cover 9 Communication Cable 10 Front Panel 11 Outdoor Power Supply 12 Liquid Pipe 13 Gas Pipe 14 Drain Hose Outdoor Unit Air outlet Air inlet 1 2 5 4 3 6 7 Air outl...

Page 7: ...system to prevent overflow INTELLIGENT PRE HEATING U Match Systems guards against the annoying cool air blown into the room in heating mode The system constantly monitors the discharge air temperatur...

Page 8: ...f airflow in the room by moving the louvers up or down FRESH AIR INTAKE The Ceiling Cassette has a ventilation air knockout that allows a 4 inch flex duct connection and a field supplied duct booster...

Page 9: ...a pre determined amount of time after the unit is turned off cooling or dry modes to ensure that additional moisture is removed from coil FAHRENHEIT F CELSIUS C The remote controller can be set to dis...

Page 10: ...k Button 9 Timer ON Button 10 X Fan Button 11 Temp Button 12 Timer OFF Button 13 Turbo Button 14 Sleep Button 15 Light Button 1 2 4 6 8 10 13 3 5 7 9 11 14 12 15 Auto Mode Cool Mode Dry Mode Fan Mode...

Page 11: ...on after a stop the compressor will not start for 3 minutes due to the inherent protection against frequent compressor cycling OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER OPERATIONS The...

Page 12: ...AN ONLY To circulate air without heating or cooling Use Fan Speed button to select speed from low to high DRY Select DRY MODE to increase moisture removal during warm humid conditions In Dry mode the...

Page 13: ...played for only 5 seconds before reverting back to displaying room setpoint OPERATION OF WIRELESS REMOTE CONTROLLER TIMER ON MODE The Ceiling Cassette unit can be programmed to automatically turn ON a...

Page 14: ...old at this setpoint until Sleep Mode is cancelled If setpoint is 86 unit will run at this setpoint for 7 hours then reduce setpoint by 2 and hold at this setpoint until Sleep Mode is cancelled In Hea...

Page 15: ...rt two newAAA 1 5V dry batteries using correct polarity Reattach back cover NOTE If the remote controller will not be used for a long time remove batteries to prevent leakage damage Be sure to aim the...

Page 16: ...n off power and disconnect from indoor and outdoor units before cleaning Failure to do so could cause electric shock DECORATIVE GRILLE CLEANING Wash the decorative grille using warm water and mild det...

Page 17: ...light or direct heat to dry 2 Reinsert the air filter into filter door careful to align properly 3 Close secure filter door Replace the screw Re install grille assembly For the 18 and 48K cassette uni...

Page 18: ...normal for the system to emit a slight fog or water vapor when cooling extremely humid warm air Solution The fog or water vapor will disappear as the system cools and dehumidifies the room space Caus...

Page 19: ...for assistance In the meantime use the optionalWiredTether Controller if available Cause There are a number of system functions that will prevent air flow Solution Check for the following In heat mode...

Page 20: ...matically Switch off the unit or re energize the unit after cutting off power to eliminate this malfunction If indoor unit detects the condensate overflow switch warning for 8 sec successively the sys...

Page 21: ...ature is higher than protective temp value the unit will report overload protection The unit will restart operation after evaporator temperature is lower than the protective temp value and the compres...

Page 22: ...up to 15 harder 5 Rearrange the room Furniture that obstructs airflow means you could be heating and cooling the back of a chair or the front of a sofa instead of the actual living space Remove or rea...

Page 23: ...OES NOT COVER 1 Labor or other costs incurred for diagnosing repairing removing installing shipping servicing or handling of either defective parts or replacement parts or new units 2 Normal maintenan...

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