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HIGH-WALL DUCTLESS

AIR CONDITIONING 

SYSTEM

Models:

GREE ELECTRIC APPLIANCES, INC.

www.greecomfort.com

LIMITED WARRANTY

GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as 
follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from
date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, 
to replace the failed defective part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.

•  Seven (7) years on compressor and Five (5) years on all parts to the original registered end

user.

•  One (1) year warranty on remote controller unit.
•  Proper installation – Limited warranty applies only to systems that are installed by a state certified or licensed HVAC contractor, under applicable local and

state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.

•  Warranty applies only to products remaining in their original installation location.
•  Defective parts must be returned to the distributor through a registered servicing dealer for credit.

LIMITATIONS OF WARRANTIES: 

ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS
WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER. 

THIS WARRANTY DOES NOT COVER:

1.  Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, 

or new units.

2.  Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual, including filter cleaning and/or replacement and lubrication.
3.  Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
4.  Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
5.  Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the Company.
6.  Parts not supplied or designated by Company, or damages resulting from their use.
7.  Products installed outside USA and Canada.
8.  Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
9.  Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of 

incidental or consequential damages, so the above limitation may not apply to you.

For additional warranty exclusions, visit www.GreeComfort.com

.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
For warranty service or repair, contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet.
Complete product registration below and send back by e

mail at

[email protected]

Model No.

Serial No. 

Date of Installation

Owner Name 

Address of Installation

Installing Contractor

Address

Phone No. / E-mail

WSO021513-DLSWARR-HP-Rev 3-8-13

66129914093

OWNER'S MANUAL 

RIO09AC115V1A

RIO12AC115V1A

RIO09AC230V1A

RIO12AC230V1A

RIO18AC230V1A

RIO24AC230V1A

Product Information

Gree Electric Appliances, Inc ©2014      Cat No:  DFS-RIO-CO-3OM

Summary of Contents for RIO09AC115V1A

Page 1: ...HIGH WALL DUCTLESS AIR CONDITIONING SYSTEM Models as from on and ILITY LOW HIS arts rication mpany of OWNER S MANUAL RIO09AC115V1A RIO12AC115V1A RIO09AC230V1A RIO12AC230V1A RIO18AC230V1A RIO24AC230V1A ...

Page 2: ... Rec sym inju wor DAN or d WA CAU inju NO relia Thank you for choosing a rioHigh Wall Ductless Air Conditioning System You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge that goes into millions of other Gree installed products worldwide has gone into your unit Please read this owner s manual carefully before operation and retain it for future...

Page 3: ... CAUTION is used to identify unsafe practices which may result in minor personal injury or product and property damage NOTE is used to highlight suggestions which will result in enhanced installation reliability or operation t NOTE Your actual air conditioning system and related devices may differ from the images shown in this manual This appliance is not intended for use by children without respo...

Page 4: ...hazard Keep combustible materials away from the unit Do not put hands or any objects into the air inlets or outlets This may cause personal injury or damage the unit When cleaning be careful not to splash water on the unit Doing this may cause electric shock or damage to unit Front Panel Display The front panel on the rio indoor unit contains system status lights and an easy to read LED display NO...

Page 5: ... LED 3 MP PART NAMES Indoor unit Part Name 1 Remote Controller 2 Front Panel 3 Air Filter 4 Horizontal Louver 5 Wall Hole Sleeve 6 Insulation 7 Refrigerant Pipes 8 Drain Hose Outdoor unit 2 3 6 5 8 7 4 ed 1 ...

Page 6: ...ons described below If your unit does not come equipped with a certain function the button will be inactive ON OFF Button Pressing this button will turn the unit on and off Using the ON OFF function will cancel TIMER and SLEEP functions but preset times will not be affected MODE Button Pressing this button will present the COOL DRY and FAN mode options which can then be selected When the indoor un...

Page 7: ...5 6 OPERATION OF WIRELESS REMOTE CONTROLLER ON OFF Button MODE Button FAN Button SignalTransmitter ons e ...

Page 8: ...on push the TURBO button This will force the unit to run at ultra high speed When TURBO mode is running the TURBO icon is displayed on the remote controller X FAN Button Press the X FAN button to allow the indoor fan to run for 10 minutes after the unit is turned off cooling or dry modes only to ensure that additional moisture is removed from coil X FAN icon will be displayed on remote controller ...

Page 9: ...7 8 OPERATION OF WIRELESS REMOTE CONTROLLER Button Button TURBO Button X FAN Button LIGHT Button ...

Page 10: ... to room setpoint after 5 seconds When the indoor unit first powers on it will display the room setpoint setting Look for the thermometer icon to appear inside or outside the house icon on the remote controller display indicating whether the front panel is displaying room setpoint indoor or outdoor temperatures SLEEP Button Press the SLEEP button to activate SLEEP function and select one of three ...

Page 11: ...ble 9 OPERATION OF WIRELESS REMOTE CONTROLLER 10 SLEEP Button TEMP Button VERTICAL SWING LOUVER Button TIMER ON OFF Button ...

Page 12: ... entered The unit will emit an audible beep when the signals are received correctly ON OFF BUTTON When the system is in OFF mode the remote controller will display the time and last room setpoint When you press the ON OFF button the unit will start in the last operating mode and room setpoint NOTE If the ON OFF button is pressed too soon after a stop the compressor will not start for 3 minutes due...

Page 13: ...ure FAN ONLY To circulate air without cooling Use Fan Speed button to select speed from low to high DRY Select DRY MODE to increase moisture removal during warm humid conditions 1 RoomTemperature Setpoint 4 F the system will be operating in cooling mode with low fan speed 2 Setpoint 4 F RoomTemperature Setpoint 4 F the system will cycle 6 minutes ON and 4 minutes OFF in cooling mode The indoor fan...

Page 14: ...d amount of time after the unit is turned off cooling or dry modes to ensure that additional moisture is removed from coil Push the X FAN button to enable this feature The X FAN icon will be displayed on remote controller To deactivate this feature push the X FAN button again TIMER MODE The Rio can be programmed to automatically turn ON or OFF after a selected time period Press TIMER button to act...

Page 15: ...n temperature will not affect your comfort level due to the natural effects that sleeping has on the body but it will save on energy consumption and will lower your electric bill Press the SLEEP button to select Sleep Mode The SLEEP icon will appear In Cool or Dry modes The unit will run at current room setpoint for 1 hour After 1 hour the setpoint will increase by 2 F After 2 hours the setpoint w...

Page 16: ...when operating When remote emits a signal icon will flicker a tone will be heard when unit receives that signal Remove old batteries Install new batteries CHANGING BATTERIES Manual Switch EMERGENCY OPERATION Use the Manual Override button to manual operate the unit if the remote controller is lost or damaged Lift up the front panel section on the indoor unit and locate the Manual Override button o...

Page 17: ... failure When power is returned the neo system will automatically return to the last operating mode POLYMERIC AIR FILTER The polymeric mesh filters save energy by preventing the indoor coils from being plugged with dirt and lint This economical and sturdy filter may be washed vacuumed and reused Optional Function PHOTOCATALYTIC FILTER PhotocatalyticAir Filter is a second stage filter that oxidizes...

Page 18: ...rasive cleaners on indoor or outdoor unit Use only slightly damp clean soft cloth or very mild cleansers CLEANING THE FRONT PANEL 1 To remove front panel for cleaning lift up and pull out 2 Wash the panel with water a soft cloth or soft brush Use only very mild cleaners Then dry completely NOTE Take down the display panel before cleaning Never use water above 113 F 45 C because it may cause discol...

Page 19: ...cleaner Air dry filter in the shade Never use fire to clean stains or debris on filter 3 Reinsert the filter being careful to align properly then close unit CLEANING OPTIONAL PHOTOCATALYTIC FILTER Clean every 2 weeks for the best results 1 Remove photocatalytic filter from front face of primary air filter 2 Clean lint and dust from air filter using vacuum NOTE Do not get photocatalytic filter wet ...

Page 20: ... water vapor will disappear as the system cools and dehumidifies the room space Cause It is normal for the system to make slight cracking sounds from parts expanding and contracting during system starts and stops Solution The noises should discontinue as temperature equalizes after two or three minutes Cause There are a number of situations that will prevent the system from running Solution Check ...

Page 21: ...rate the system Cause While it is normal for the system to generate condensate water in cooling mode it is designed to drain this water to the outdoors via a condensate drain tube If water is leaking into the room it may indicate one of the following Solution The indoor unit is not level right to left Level indoor unit The condensate drain tube is restricted or plugged All restrictions must be rem...

Page 22: ...e selected room temperature Your neo unit will operate in cooling down to 41 F 5 C Indoor Coil Freeze Protection Frost may form on the indoor coil during cooling operations when the outdoor temperature below 50 F 10 C Prolong operation may cause ice to form on the indoor coil and block airflow If the neo indoor unit microcomputer detects ice on the indoor coil it will stop the compressor to defros...

Page 23: ...of a chair or the front of a sofa instead of the actual living space Use the Swing Louvers to help direct the air in the right direction for the room remove or rearrange obstacles blocking airflow 6 Try 75 degrees 75 F is a good point for an air conditioner to run at its optimal performance level Even a 5 degree change in temperature can make your unit use up to 40 more energy 7 Lighting Turning l...

Page 24: ...TSOEVER THIS WARRANTY DOES NOT COVER 1 Labor or other costs incurred for diagnosing repairing removing installing shipping servicing or handling of either defective parts or replacement parts or new units 2 Normal maintenance as outlined in the installation and servicing instructions or Owner s Manual including filter cleaning and or replacement and lubrication 3 Failure damage or repairs due to f...

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