GRASS VALLEY PROFILE XP PFR 500 Instruction Manual Download Page 9 | Manualshive

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20 September 2002

PFR 500/E Instruction Manual

9

Preface

About this manual

The PFR 500/E Fibre Channel RAID Storage Chassis provides RAID protected
storage for Profile XP Media Platforms and Grass Valley Group Media Area
Networks. If you are responsible for installing and servicing the PFR500/E in one of
these systems, you should read this manual.

Using the Profile XP documentation set

This manual is part of a full set of support documentation for the Profile XP Media
Platform. The following figure illustrates how to use the Profile XP documentation
depending on the task you are performing. For instructions on connecting and
configuring the PFR 500 Fibre Channel RAID Storage Chassis, consult the Profile XP
Installation Guide (local storage) or Media Area Network Instruction Manual
depending on the system you are installing.

Profile XP

Manual

Family of XP Series

Grass Valley Grou

p

Profile XP

Manual

Family of XP Series

Grass

Valley Grou

p

Profile XP

Manual

Family of XP Series

Grass V

alley Group

Profile XP

Manual

Family of XP Series

Grass Valley Grou

p

Profile XP

Manual

Family of XP Series

Grass Valley Grou

p

Profile XP

Manual

Family of XP Series

Grass Valley Grou

p

8118-10

Profile XP

Manual

Family of XP Series

Grass V

alley Group

Profile XP

Manual

Family of XP S

eries

Grass Valley Group

Release Notes

Path for the Installer

Path for the Operator

System Guide

User Manuals

Other Manuals

Contains the latest
information about Profile XP
hardware and software
shipped with your system.

Profile XP

Manual

Family of XP Series

Grass

Valley Grou

p

Release Notes

Contains the latest
information about Profile XP
hardware and software
shipped with your system.

Installation Guide

Contains essential steps for
installing your Profile XP
system with local storage,
using factory default settings.

Media Area Network
Instruction Manual and Release Notes

Contains instructions for installing storage
that is shared by multiple Profile XP systems.

Contains complete instructions for using
Profile applications. These manuals include:
- Profile XP User Manual
- ContentShare Explorer User Manual
- Other user manuals you received with
optional Profile applications.

Installers consult
the User Manuals
as needed.

These manuals include:
- PFC500 Instruction Manual
- PFR500 Instruction Manual
- Profile XP Service Manual

Contains the product description
and step-by-step instructions for
modifying system settings.

Use alternate procedures
for shared storage option.

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Summary of Contents for PROFILE XP PFR 500

Page 1: ...Instruction Manual 071 8136 01 SEPTEMBER 2002 PROFILE XP PFR 500 E F I B R E C H A N N E L R A I D S T O R A G E S Y S T E M ...

Page 2: ...United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 277 7013 or in subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 as applicable Manufacturer is Grass Valley Group Inc P O Box 59900 Nevada City California 95959 7900 U S A Revision Status...

Page 3: ...er 2 PFR500 E Installation Information Installation requirements 25 Site requirements 25 Power 25 Cooling 25 Chassis address setting requirement 26 Cabling requirements 27 Binding disk modules into groups 27 Installing a PFR500 E in an equipment rack 28 Unpacking the Chassis 28 Installing the rack mounts 29 Inserting the PFR500 E chassis in the rack 31 Installing the chassis with drive the support...

Page 4: ...lacing the Loop Bypass Board LBB or RAID Controller 43 Removing the LBB or RAID Controller 43 Installing the LBB or RAID Controller 44 Replacing GBIC data ports 45 Replacing a power supply 46 Replacing the fan module 47 Appendix A Technical Specifications and Operating Limits AC power requirements 49 Size and weight 49 Copper cable lengths 49 Environmental limits 50 Index 51 ...

Page 5: ...ric shock the grounding conductor must be connected to earth ground Before making connections to the input or output terminals of the product ensure that the product is properly grounded Do Not Operate Without Covers To avoid electric shock or fire hazard do not operate this product with covers or panels removed Do Not operate in Wet Damp Conditions To avoid electric shock do not operate this prod...

Page 6: ...cates a personal injury hazard not immediately accessible as you read the marking CAUTION indicates a hazard to property including the product Symbols on the Product The following symbols may appear on the product DANGER high voltage ATTENTION refer to manual Service Safety Summary Do Not Service Alone Do not perform internal service or adjustment of this product unless another person capable of r...

Page 7: ... can affect emission compliance and could void the user s authority to operate this equipment Canadian EMC Notice of Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépass...

Page 8: ...o diagnose treat or monitor patients under medical supervision and is not intended and has not been certified to make physical or electrical contact with patients nor to transfer energy to or from patients and or to detect such energy transfer to or from patients Standard Designed tested for compliance with UL1950 Safety of Information Technology Equipment including Electrical Business Equipment T...

Page 9: ...Manual F a m il y o f X P S e r ie s Grass Valley Group 8118 10 Profile XP Manual F a m il y o f X P S e r ie s Grass Valley Group P r o f i l e X P M a n u a l F a m il y o f X P S e r ie s G r a s s V a l l e y G r o u p Release Notes Path for the Installer Path for the Operator System Guide User Manuals Other Manuals Contains the latest information about Profile XP hardware and software shipped...

Page 10: ...ate the Profile XP Media Platform into your operation Profile XP User Manual Contains complete instructions for using Profile applications to operate the Profile XP Media Platform Profile XP Service Manual Contains information for servicing the Profile XP Media Platform and includes procedures for the following tasks Problem analysis using symptom problem solution tables Running diagnostics locall...

Page 11: ...xpansion Chassis You can read this chapter to get familiar with key features and components Chapter 2 PFR500 E Installation Information Contains information needed for installation of a RAID Storage Chassis and RAID Expansion Chassis including rack mounting information Chapter 3 Servicing the PFR500 E Contains service information such as FRU replacement procedures Appendix A Technical Specificatio...

Page 12: ... may be downloaded via the Product Documentation link on the Grass Valley Group home page Other on line documentation Electronic versions of the following manuals are located on the system drive of your Profile XP Media Platform and on the Profile XP software CD ROM Installation Guide for your model Profile XP System Guide Profile XP User Manual Profile XP Service PFR500 E Instruction Manual Profi...

Page 13: ...ada Europe and UK Asia Pacific Authorized support representative A local authorized support representative may be available in your country To locate the support representative for your country visit the product support Web page on the Grass Valley Group Web site Profile Users Group You can connect with other Profile XP Media Platform users to ask questions or share advice tips and hints Send e ma...

Page 14: ...Preface 14 PFR500 E Instruction Manual 20 September 2002 ...

Page 15: ...sign provides additional disk storage as your needs increase Feature highlights Ten drives in a 3U vertical rack space No single point of failure All active components are hot serviceable Scalable expansion using PFR500E RAID Expansion Chassis Optional dual RAID controllers provide Fibre Channel failover Copper Fibre Channel interface GBIC The PFR500 utilizes dual FC AL technology allowing two loo...

Page 16: ...de for cost effective storage expansion as requirements grow Throughout this manual the term PFR500 E is used to refer to either the PFR500 or the PFR500E interchangeably PFR500 E components The PFR500 E components are The chassis with passive midplane board One or two RAID controllers PFR500 only One or two Loop Bypass Boards As many as ten Fibre Channel disk drives per chassis Two power supplies...

Page 17: ...tery so that if electrical power is lost data stored in cache memory will be saved Data store cache is not used in the PFR500 E so the Battery Backup module is not used even though it ships as part of the LBB module Fan Module A Chassis Power Supply A Fan Module B Power Supply B LBB B LBB A GBIC Battery Backup Unit BBU 8136 5 ...

Page 18: ...ing how the PFR500 is used See also Chassis address setting requirement on page 26 The following diagram shows how disk modules are identified based on the chassis address and physical location The chassis with an address set to 0 contains drives from 0 to 9 the chassis with an address set to 1 contains drives from 10 to 19 and so forth Midplane The midplane distributes power and signals to all th...

Page 19: ...rebuild after being installed See Removing and installing disk modules on page 40 The disk drives are 3 5 inch FC AL drives that conform to the Fibre Channel Arbitrated Loop FC AL standards and support dual port FC AL interconnects through the two RAID controllers and their cabling CAUTION Once the PFR500 E is installed and configured the disk modules become slot dependent Moving disk modules betw...

Page 20: ...ed by the LBB in the A slot while even numbered disk drives are supported by the LBB in the B slot In the event of an LBB module failure the faulty loop is bypassed and all disk drives failover to the remaining LBB module The LBBs are clearly labeled A or B on the rear panel of the canister The LBB in the PFR500E has two Fibre Channel ports the Left and Right Fibre Channel Loop Ports Copper GBICs ...

Page 21: ...ectors are used when NetCentral monitoring software is used Refer to your PVS Series Installation Guide or the Media Area Network Instruction Manual for information how these connectors are used NOTE The PFR500E Expansion chassis and PFR500 Controller chassis must be powered on and off in the proper sequence Refer to proper power procedures in Chapter 2 PFR500 E Installation Information 8136 7 Ins...

Page 22: ...he canister The A and B RAID Controllers must be installed in the chassis as shown they cannot be swapped When the redundant Fiber Channel option is not installed only one RAID Controller is installed along with one LBB module as shown in the following figure The LBB module and the LBB contained in the RAID Controller module provide the two LBBs required in the PFR500 Fibre Channel RAID Storage Ch...

Page 23: ...0 Controller chassis must be powered on and off in the proper sequence Refer to proper power procedures in Chapter 2 PFR500 E Installation Information Power supplies There are two auto ranging power supplies each with its own power cord and standby switch Each supply supports a fully configured PFR500 and shares load currents with the other supply if it is present The power supplies are designed s...

Page 24: ...imum configurations are as follows The maximum configuration provides the most redundancy and therefore the highest degree of system availability The PFR500E RAID Expansion Chassis minimum and maximum configurations are as follows IMPORTANT Grass Valley Group does not support mixing disk drives of differing capacities in any RAID chassis All disk drives in any RAID chassis must be of the same capa...

Page 25: ...pecifications and Operating Limits Power Refer to AC power requirements on page 49 for AC power requirements The values indicate either the values for the power cord of a PFR500 E with a single power supply or the total values shared by the line cords of two power supplies in the same PFR500 E with the division between the power cords and supplies at the current sharing ratio If one of the two pow...

Page 26: ...et to 0 The chassis address switch is located inside the chassis on the midplane board The following figures show how to gain access to the switch by removing the board canisters CAUTION Refer to the PVS Series Installation Guide you received with your Profile XP storage system or the Media Area Network Instruction Manual for step by step instructions for setting the chassis address The midplane i...

Page 27: ...nd PFR500E interconnections should maintain LBB consistency That is one FC loop should connect the PFR500 s RAID Controller A and each PFR500E s LBB A The other FC loop should connect the PFR500 E s RAID Controller B and each PFR500E s LBB B Do not leave an unused that is dangling cable connected to a Fibre Channel port because it may cause excess noise on the loop Binding disk modules into groups...

Page 28: ...packing the Chassis Installing the rack mounts Installing the chassis with drive the support bracket Installing chassis without the drive support bracket Unpacking the Chassis Unpack the PFR500 E chassis cables and installation kit WARNING A PFR500 E chassis is heavy Two people should lift and move it CAUTION Save the chassis packaging Use only PFR500 approved packaging to ship Box containing cabl...

Page 29: ...uts 2 Adjust the length of the outside edges of the chassis mount assembly to fit between the front and back channel mounts Secure these two pieces together Pull chassis mount assembly away from channel mounts 3 Place cage nuts around the top and bottom two holes on the front of the chassis mount assembly such that the nuts are inside the front and the back of the chassis mount assembly 4 Place on...

Page 30: ...0 E Instruction Manual 20 September 2002 6 Repeat steps 1 through 5 for the right side Left Stationary Chassis Mount Left Chassis Slide Rail Cage Nuts 4 per side Locking Nits 3 per side Cage Nuts 2 per side Front Channel Mount Back Channel Mount 0626 15 ...

Page 31: ...rive support bracket 1 Rest the chassis on the support angles shown Slide the chassis back and into place 2 Add the drive support bracket and secure the chassis to the rack with the mounting screws that shipped with the chassis 3 Repeat steps 1 2 to insert each PFR500 E chassis in the rack The drive support brackets preclude edge covers Installing chassis without the drive support bracket To insta...

Page 32: ... 2 PFR500 E Installation Information 32 PFR500 E Instruction Manual 20 September 2002 3 Apply the edge covers that are packaged with the PFR500 E 4 Repeat steps 1 3 to install each PFR500 E chassis in the rack ...

Page 33: ...ding conductor Powering up the PFR500 E system 1 Power up the PFR500E Expansion chassis prior to or at the same time as the PFR500 Controller chassis NOTE You must always power up the PFR500E Expansion chassis prior to or at the same time as the PFR500 RAID Controller chassis Failure to do so may prevent some LUNs in the expansion chassis from being recognized 2 Wait for RAID storage initializatio...

Page 34: ...hassis CAUTION You must always power down the PFR500 RAID Controller chassis prior to or at the same time as the PFR500E Expansion Chassis Failure to do so may force some LUNs offline This will cause loss of access to the media file system when the system is powered up again Refer to Forcing LUNs online Recovery from improper power sequence in Chapter 3 of the Profile XP System Guide To turn on po...

Page 35: ...isk Utility on page 36 Monitoring PFR500 E status using NetCentral on page 36 Interpreting disk module LEDs on page 37 Interpreting rear panel status LEDs on page 38 LBB 7 segment display codes on page 39 Removing and installing disk modules on page 40 Replacing the Loop Bypass Board LBB or RAID Controller on page 43 Replacing GBIC data ports on page 45 Replacing a power supply on page 46 Replacin...

Page 36: ...nd restoring disk settings Monitoring PFR500 E status using NetCentral You can monitor PFR500 E RAID Storage systems using Grass Valley Group s NetCentral monitoring software Enabled by SNMP NetCentral can continuously monitor the storage system and send notifications if there is a problem The SNMP agent software required for NetCentral monitoring runs on the PFR500 RAID Controller module As a res...

Page 37: ...l without providing blue LED indication however NetCentral alerts can provide this information All drives are green rapid blinking chassis address Disk I O in progress One drive is blue Drive has been identified using the GVG Disk Utility F Drive is failed One drive is red Drive itself has determined it is bad All drives are alternating blue green at two second intervals F and chassis address alte...

Page 38: ...ed steady for more than 30 seconds RAID Controller Host Loop LED is ON when the Fiber Channel port does not detect a valid Fibre Channel signal on the GBIC LED is OFF when signal is valid Host RDY LED is ON when the host port is initialized and ready for communication LED OFF indicates the RAID Controller is not fully initialized Disk ACT LED is ON when there is disk activity i e data packets on t...

Page 39: ...ower up the LBB has failed Board may not be fully seated or may have suffered a critical error during a firmware upgrade F Critical Alternating with chassis address An error or event has occurred that requires human intervention Check disk LEDs and rear panel LEDs Also check system status using NetCentral Informational Blinking throughout operation Indicates the LBB is functioning properly Critica...

Page 40: ... t care about losing the media in the media file system and under the following cautions The disk module must be unbound Moving a drive module that is part of a LUN to another slot makes all information on the LUN inaccessible You must remove and install the disk module while the storage system is powered up A disk module must be inserted all the way or removed entirely Do not leave a disk module ...

Page 41: ...ocation by ensuring that the disk module LED is blue or red NetCentral messages may report disk faults by disk module number To locate a disk module by number look at the 7 segment LED display on the rear panel of the RAID Controller or Loop Bypass Boards It displays a single digit 0 through 9 This indicates the chassis address of the chassis The chassis displaying chassis address 0 contains drive...

Page 42: ...k module rebuild begins in approximately 3 4 minutes If not refer to Chapter 3 of the Profile XP System Guide for instructions on forcing disk module rebuild using GVG Disk Utility Also refer to Interpreting rear panel status LEDs on page 38 for disk module LED status during rebuild Afterward check disk module status using NetCentral or GVG Disk Utility 5 Replace the drive support bracket if used ...

Page 43: ...ation on checking controller firmware versions NOTE A PFR500 must have at least one RAID Controller installed while it is powered up Do not remove both RAID Controller while the PFR500 is powered up Removing the LBB or RAID Controller NOTE Removing or inserting the RAID Controller or LBB causes approximately a 10 second loss of video record play This happens regardless of whether you are exchangin...

Page 44: ...dless of whether you are exchanging the primary controller or the secondary controller To install the LBB or RAID Controller 1 Insert the replacement module into the empty bay Make sure the module is seated 2 Push up the two ejector levers to seat the module 3 Tighten the captive screws 4 Reconnect cabling 5 Verify module initialization using rear panel status LEDs Refer to Interpreting rear panel...

Page 45: ...ata ports installed in the RAID Controller and Loop Bypass Board LBB modules To replace the GBIC 1 Remove cabling and remove the GBIC as shown 2 Insert the replacement GBIC into the module as shown then reconnect cabling 3 Verify the Fibre Channel connection using the port Loop LED Refer to Interpreting rear panel status LEDs on page 38 2904 ...

Page 46: ... removing the supply from the chassis To replace the power supply 1 Turn the standby switch to Standby 0 as shown 2 Remove the electrical cable from the power supply 3 Loosen the captive screw on the power supply 4 Pull the module out of the enclosure as shown 5 Insert the replacement power supply into the empty bay 6 Tighten the captive screw on the power supply 2750 Off Standby switch 2908 ...

Page 47: ...ON Do not remove a faulty fan module until you have a replacement fan module available You can remove the drive fan module while the PFR500 E is powered up To replace a fan module 1 Loosen the captive screw on the fan module 2 Pull the module out of the enclosure 3 Insert the replacement fan module into the empty bay 4 Tighten the captive screw on the module 5 As soon as the module is reinstalled ...

Page 48: ...Chapter 3 Servicing the PFR500 E 48 PFR500 E Instruction Manual 20 September 2002 ...

Page 49: ...pped with your PFR500 when making connections Any copper cables you use must meet the appropriate standards for 1 Gbit FC AL loops Such cables are fully shielded twin axial full duplex cables with DB 9 connectors Cables greater than 10 meters must be equalized cables equal to or less than 10 meters do not need to be equalized Do not use copper cables longer than 15 meters for any Fibre Channel con...

Page 50: ...o issue auto warning and auto shutdown incase the over temperature limit is reached Requirements Description Temperature Operating 5 to 35 degrees C 41 to 95 degrees F Temperature Non operating 40 to 65 degrees C 40 to 149 degrees F Relative Humidity Operating 5 to 75 non condensing Relative Humidity Non operating 5 to 95 non condensing ...

Page 51: ...ription 19 disk module LED colors 37 identification 18 installing 42 removing 41 replacing 40 disk module LED displays interpreting 37 disk utilities 27 documentation set 9 documentation online 12 drive support bracket 31 E ejector lever 44 Emission Control compliance 7 EN55022 Class A Warning 7 error codes 39 Ethernet connector 21 23 F fan module description 24 replacing 47 running in standby 24 ...

Page 52: ...e documentation 12 P packaging 28 PFR500 E chassis midplane 18 chassis depth 49 components 16 configurations 24 description 16 disk module description 19 fan modules 24 high availability features 16 installation requirements 25 installing in rack 31 monitoring status 36 operating limits 50 power supply description 23 powering down 34 rear panel view 20 22 requirements cabling 27 operating 50 weigh...

Page 53: ...1 23 seven segment display 27 site requirements See also Appendix A see also Appendix A size and weight 49 SNMP monitoring 36 standby switch 33 46 status monitoring PFR500 E 36 storage capacity 16 support phone numbers 13 T technical support 13 U users group 13 V voltage PFR500 E requirements 49 W web site 13 weight chassis 49 width chassis 49 ...

Page 54: ...Index 54 PFR500 E Instruction Manual 20 September 2002 ...

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