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Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report new issue,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Finding more information
Other documentation
• Infinity DMR Documentation CD-ROM
• Infinity DMC User Guide (http://www.thomsongrassvalley.com)
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address:
.
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support
center during normal local business hours, refer to the following list. This list is
regularly updated on the website for Thomson Grass Valley Product Support
(
http://www.thomsongrassvalley.com/support/contact/phone/
Support Center
Toll free
In country
France
+800 80 80 20 20
+33 1 48 25 20 20
United States
+1 800 547 8949
+1 530 478 4148
