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Graphic Products DuraLabel 4000, User Manual

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Graphic Products DuraLabel 4000 User Manual Download Page 47

CLEANING & GENERAL MAINTENANCE

Cleaning the Print Head, Adjusting the Print Head, Cleaning the Cutter Modules and 
Cleaning the Platen Roller

IMPORTANT!  

Always turn the printer OFF before cleaning, performing maintenance, or 

loading supplies. Always wait at least 5 seconds before turning ON the power.

Basic cleaning of the print head, cutter and platen roller will prolong the life of the 
printer and allow crisp, clear labels and signs with every print. Please refer to page 6 
of the User's Guide for better clari

fi

 cation of Printer Inside Parts. 

Clean Print Head

Unclear printouts may be caused by a dusty print head, ribbon stain or label supply 
residue. Therefore, when printing, it is necessary to keep the top cover closed. Also, 
prevent vinyl from being stained or becoming dusty to ensure print quality and to 
prolong print head life. 

1.

 Turn the printer power OFF.

2.

 Open the printer cover, and remove the ribbon and/or label supply from the printer.

3.

 Open the print head by pressing the locking levers. 

4.

 To open a cleaning swab, place the swab between your index 

fi

 nger and your 

thumb. Squeeze the swab until it snaps. Alcohol will be distributed to the cotton 
side of the swab.

5.

 Run the swab back and forth several times across the front and underside of the 

print head to remove any built-up adhesive, residue or dust particles.

-45-

Summary of Contents for DuraLabel 4000

Page 1: ...DuraLabel 4000 User s Guide Graphic Products Inc 1 800 788 5572 www DuraLabel com www GraphicProducts com E mail info GraphicProducts com ...

Page 2: ...Graphic Products Inc PO Box 4030 Beaverton OR 97076 4030 web site www GraphicProducts com email info GraphicProducts com phone 1 800 788 5572 ...

Page 3: ...n pg 10 Install Driver pg 12 Auto Install Instructions pg 12 Manual Install Instructions pg 14 Driver Settings pg 18 Configure Windows 2000 XP Vista 7 pg 18 Continuous Vinyl Printing Instructions pg 19 Die Cut Label Instructions pg 19 Die Cut Label Calibration pg 19 Driver Settings for Die Cut Labels pg 19 Black Mark Label Instructions pg 20 Black Mark Label Calibration pg 20 Driver Settings for B...

Page 4: ...ranty is 90 days or to the end of the original warranty depending upon which is longer The Warranties and remedies contained herein are exclusive and in lieu of all other warranties whether expressed implied or statutory including any liability arising under any warranty of merchantability or fitness for a particular purpose statutory or otherwise This warranty gives you specific legal rights whic...

Page 5: ...ions not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice Safety Instructions Please review the following safety instructions prior to using the printer 1 Keep the printer away from humidity 2 Before you connect the printer to a power outlet please check the voltage of the power s...

Page 6: ... 4 ...

Page 7: ...Printer Instructions for loading supplies and connecting your printer are located in the QuickStart Guide as well as this User s Guide Please read and follow those instructions carefully before continuing NOTE To view the electronic version of the User s Guide you will need a corresponding document viewer PDF or doc A suitable viewer Adobe Acrobat Reader is included on the installation CD Please c...

Page 8: ...el 5 Print Carriage outlined 6 Locking Levers 7 Printer Cover 8 Thermal Print Head 9 Print Line Adjustment Gear 10 Label Guides 12 Label Sensor 13 Platen Roller 1c 4 2 3 1 6 13 12 7 8 9 10 5 1a 1b 1 Label Supply Spindle outlined 1a Supply Shaft 1b Label Stop Plates 2 1c Label Mount Slots 2 6 ...

Page 9: ...inter cover by pressing the cover open buttons located on each side of the printer cover 2 Place label supply onto the supply shaft Assemble the label stop plates on each end of the supply shaft centering the label supply using the measurements on the supply shaft 3 With the label supply extending over the top towards the front of the printer place the loaded label supply spindle in the label moun...

Page 10: ... printer 5 Align the label guides to the edges of the label supply by sliding both label guides toward the label supply at the same time 6 Close the print carriage A by gently pressing down until it locks into place Press locking levers inward Label supply threaded through printer Label guides adjusted to label supply Print carriage in up position Print carriage down in locked position Print carri...

Page 11: ...bon Rewind Core 3 Ribbon Observing Window 4 Ribbon Rewind Wheel 5 Ribbon Rewind Holders A B 6 Locking Levers 5 6 8 7 1 2 3 4 10 11 9 B B A A A A B B 7 Print Carriage outlined 8 Locking Levers 9 Ribbon Wheels 3 10 Ribbon 11 Ribbon Holders A B 9 ...

Page 12: ...n rewind wheel to help align the ribbon rewind core 2 Press the locking levers inward and lift up on the print carriage 3 Hold the ribbon so that the loose end of the ribbon falls to the rear of the printer then install one end of the ribbon onto ribbon holder B located inside right then install the other end of the ribbon onto ribbon holder A located inside left NOTE Make sure to align the notch ...

Page 13: ...bon rewind wheel clockwise toward the back of the printer to make the ribbon tight and smooth 6 Close the print carriage A until it gently snaps into place 7 Close the printer cover B Ribbon supply taped to rewind core Ribbon tightened Print carriage in up position Printer cover in open position Printer cover closed Print carriage down in locked position B A 11 ...

Page 14: ...l Instructions IMPORTANT If you are upgrading from an existing DuraLabel installation see the inside cover of the QuickStart Guide NOTE Make sure the printer is powered OFF prior to connecting the printer Insert the DuraLabel 4000 installation CD into your CD ROM Connect the power supply from the DuraLabel 4000 to an electrical outlet Connect the USB cable from the DuraLabel 4000 to your PC Power ...

Page 15: ...g the progress of searching for the files If a hardware installation window appears click Continue Anyway A screen may appear showing the progress of copying the files Click Finish to Completing the Found New Hardware Wizard 13 ...

Page 16: ...e USB cable from the DuraLabel 4000 to your PC Power ON the DuraLabel 4000 To begin click Manual Driver Install at the bottom right corner of your DuraLabel 4000 setup screen Click Next to Welcome to the Add Printer Wizard window Read the License Agreement and the click I Agree to continue installing Verify the installation directory chosen The default is C DL4000 and click Install A window may ap...

Page 17: ... make sure the Automatically detect and install my Plug and Play printer is checked Check Use the following port and select USB001 Virtual printer port for USB and click Next This step may automatically be skipped Select Graphic Products DuraLabel 4000 and click Have Disk 15 ...

Page 18: ...window Select C DL4000 and click OK Select Keep existing driver recommended and click Next Keep existing printer name as Graphic Products DuraLabel 4000 and select Yes if you wish for it to be set as your default printer then click Next 16 ...

Page 19: ...ll appear regarding Completing the DuraLabel 4000 Driver Setup Make sure your settings are correct click Back to change settings or click Finish if settings are correct A screen may appear showing the file progress Click Finish to complete the printer driver installation 17 ...

Page 20: ...ill bring up the Printers folder Right click on the DuraLabel 4000 and select Printing Preferences from the drop down menu This will bring up the DuraLabel 4000 Printing Preferences Click on the Page Setup tab Select either Landscape or Portrait to match the orientation of the label document OpenOffice Draw users only If you are printing from OpenOffice Draw you need to click Edit to change the si...

Page 21: ...labels the label stock needs to be calibrated To do so with the printer power OFF hold the FEED STATUS button down while turning ON the printer The feed status button will blink green twice switch to solid red then begin to blink red Release the feed status button when it begins to blink red Supply will feed out while the printer calibrates to the die cut gap Driver Settings for Die Cut Labels For...

Page 22: ...librates to the black mark Driver Settings for Black Mark Labels For black mark labels with the 1 8 black mark the settings on the Stock tab should be as follows Print Method should be set to Thermal Transfer the Media Type should be set to Labels With Marks NOTE It is possible that the position of the supply causes two labels to feed out however the third label will be aligned correctly and ready...

Page 23: ...ider on the Darkness bar In the Graphics Format settings change Dithering to None When finished with your settings click OK Your driver is now set up and you are ready to create your labels NOTE In certain situations you may need to change the print settings to optimize the DuraLabel 4000 for printing with certain ribbons or a specialty tape supply Generally higher speeds require higher densities ...

Page 24: ... this tutorial Label Creation With Your Word Processor Many have invested in high end word processing software that is never used to its full potential Today s word processors come packed with features and capabilities that far surpass the average user s needs Advanced page layouts graphic manipulation and printing options are only the beginning of what most word processors have to offer The DuraL...

Page 25: ...e a variety of templates from which to choose all are setup to print correctly on the DuraLabel 4000 Just customize the label to your specifications and print Set Up Microsoft Word Document Once you open a new or existing document you must change the paper size and margins Word processors will default to 8 5 x 11 but changing these settings is generally very simple The steps are outlined for Micro...

Page 26: ... to DuraLabel 4000 Choose the Stock tab A new dialog will open which allows you to change the cutter options If you do not want to cut between labels select None under Media Handling next to Post Print Action If you want to cut between labels select Cut and next to Occurrence select After Every Page Click Apply then click OK in the Properties window to save your new settings 24 ...

Page 27: ... you to print on the entire area of your tape Set the orientation to desired layout Depending on your operating system the orientation may be on another tab Select the Paper Size tab Set your paper size to the size of the label you wish to create Either the width or the height should match the width of the tape supply you have loaded in the machine 25 ...

Page 28: ...in the printer then set the orientation to Portrait If the height of the label is the width of the tape installed in the printer set the orientation to Landscape Click OK to apply your changes With your document properties set correctly you re ready to move on to label design x width of Tape Supply loaded in the DuraLabel 4000 26 ...

Page 29: ...xt single or double spaced in a label you may want to move text only a few millimeters or several centimeters Text Boxes A text box may be formatted or positioned anywhere on the document The box can have borders and can be filled with different colors or it can have no borders and be transparent All of these features make text boxes ideal for label creation In MS Word add a text box using the fol...

Page 30: ...lick the Colors Lines tab Click the Color drop down menu under Line and select No Line Click OK and the border will be removed NOTE If you choose not to use text boxes for your text you will still be able to print your label but formatting problems may prevent you from getting the results you desire Information on the text box tool is available through your word processors help file Consult the he...

Page 31: ...computer screen Images To insert a picture into a Word Document first create a new text box so you can insert the picture into the text box this allows the image to be moved Once you ve created a text box select it by clicking inside the box then click on Insert Picture From File then select the location of the file you desire to insert Insert symbols by browsing to the Symbols folder from the Dur...

Page 32: ...The DuraLabel 4000 is designed for label creation and has a monochromatic output meaning it can only print one color at a time With Word it is easy to make your images print in monochrome Once the image is inserted into the document simply double click on it and select the Picture tab Under the Image Control section choose the Color pull down menu and select Black and White Your image will be inst...

Page 33: ...int a visually appealing and informative label or sign To view or print a list of all of the included symbols browse to the Symbols folder on the CD A PDF of all of the symbols in their respective categories is included in that folder Inserting Symbols Insert symbols into an Microsoft Word document by clicking on Insert Picture From File From that window browse to the Symbols folder If you have al...

Page 34: ...e on it take into consideration the distance from which the sign or label will be viewed You should make the symbol large enough that a viewer can comprehend it from as far away as deemed necessary NOTE To Install the Symbols insert the DuraLabel 4000 CD into your CD drive When the startup screen appears simply click the Install Templates and Symbols button follow the on screen directions and they...

Page 35: ...es so in a compressed format You should choose which barcode style to use in your application based upon the type of data you need to support or by other requirements placed upon your application You can get all of the technical information about the included barcodes in the Barcode Font Library Programmers Guide once the barcode software is installed Activate the dBest Barcodes Toolbar Template i...

Page 36: ...he information or it will revert back to the previous Barcode String The Barcode String pull down menu displays previous strings that have been used The Barcode Style pull down menu allows you to select a variety of barcode styles supported by the dBest Barcodes Font Library The Point Size pull down menu determines the size of the barcode You can enter custom sizes by typing in the size and hittin...

Page 37: ...to match in Word Go to Tools Options to bring up the property sheet for Word Click on the General tab and locate the option to change the unit of measure See Fig 1 Change it to Points as this is the same as pixel Helpful Hint 3 Next go to File Page Setup and click on the Paper tab If you started from a supplied template make note of the width and height of the page as you will need to use these va...

Page 38: ...e existing Excel template Number Sequence xls 2 First format the cells to match the size of label you have Click on the upper left corner of the spreadsheet to highlight the entire document See Fig 1 3 Next left click and hold the column line between A and B See Fig 2 You can see a small box pops up giving you the pixel size of the width You will want to set that value to the same width as your la...

Page 39: ...e you would like to increment by Default is 1 After setting this you should see the increment in each cell below cell 1 In this example the cells have been adjusted in increments of 10 However to increment further simply left click on cell 10 to highlight it then left click and hold on the small point in the lower right corner of the cell and drag down over how many cells you want to increment See...

Page 40: ...you specified in your Excel template Select the entire Column you just created by clicking on the top header of the cell In this case the A Go to Edit Copy to copy the entire column Now switch over to your Word document click anywhere inside your predefined page and go to Edit Paste If the cells don t paste into the exact measurements of your label adjust the margins so that they encompass the ent...

Page 41: ... using Windows XP please fol low the directions on page 35 A Merging One Column from a Spreadsheet to a Label 1 Make sure the Excel file you are going to merge has been saved 2 Open up the Word Document with the label template 3 Alter the font in Word to the size of your choosing 4 Open up the Excel file you intend to merge into the Word label 39 ...

Page 42: ... top left of screen and then click and select Paste Special 7 Next select Unformatted Text and click OK 8 The Excel column should now be in the Word label You are now ready to print your labels B Merging Multiple Columns from a Spreadsheet to a Label 1 Open the saved Excel document you plan to merge into Word 2 Open your blank label template within Word 40 ...

Page 43: ...nt a text box will appear 5 Resize the text box to your preference See below 6 When the text cursor is blinking in the text box click on the Insert menu and select Field 7 The box on the left should remain with the blue highlighting of the word All 8 On the right column move the cursor so the blue highlight is over MergeField 41 ...

Page 44: ...ple in your text box 14 Create an additional text box es within the label and repeat steps 3 12 for each additional cell you plan to transfer from the Excel document into the Microsoft Word label 15 Close the Excel document 16 On the word toolbar click on Tools then Merge documents 17 At the bottom click the Files of Type drop down menu 18 Click on the All Files item then find the file name of the...

Page 45: ... on Get Data then click on Open Data Source 25 At the bottom you will see Files of Type 26 Click on the drop down menu of All Files at the bottom 27 Find and double click on the file name of your Excel document 28 Click OK 29 Click Merge 30 Click Merge and the document will merge from Excel to Word You are now finished Help is also available under the Word Toolbar Click on Help and type in Merge f...

Page 46: ... automatically detect the label and record the result of the detection By doing this the printer will calibrate the printing position of the label and the user can print without setting the label length To Perform Auto Sensing 1 Make sure the label is correctly loaded in the printer 2 Power off the printer then press and hold the FEED key 3 Power on the printer while still holding the FEED key Kee...

Page 47: ...ear printouts may be caused by a dusty print head ribbon stain or label supply residue Therefore when printing it is necessary to keep the top cover closed Also prevent vinyl from being stained or becoming dusty to ensure print quality and to prolong print head life 1 Turn the printer power OFF 2 Open the printer cover and remove the ribbon and or label supply from the printer 3 Open the print hea...

Page 48: ...ur index finger and your thumb Squeeze the swab until it snaps Alcohol will be distributed to the cotton side of the swab While pressing down on the cutter run a cleaning swab back and forth several times across the upper blade on of the back side of the cutter 5 Run the cleaning swab back and forth several times across the upper blade on the front side of the cutter Press down on cutter While cle...

Page 49: ... Cutter Module 1 Turn the printer power OFF 2 Unscrew the cover screws on both sides of the module and remove the plastic cover 3 Run a cleaning swab back and forth several times across the upper and lower blades of the cutter 47 ...

Page 50: ...module 5 Open a cleaning swab and place the swab between your index finger and your thumb Squeeze the swab until it snaps Alcohol will be distributed to the cotton side of the swab Run the swab back and forth several times across the platen roller 6 To clean the other side of the platen roller not currently exposed position your fingers on the platen roller Then using your fingers roll the platen ...

Page 51: ...between your index finger and your thumb Squeeze the swab until it snaps Alcohol will be distributed to the cotton side of the swab Run the cleaning swab back and forth several times across the platen roller Allow alcohol to dry 5 To clean the other area of the platen roller not currently exposed position your thumbs on the metal plate between the electronic guillotine module and the platen roller...

Page 52: ... usage Print Mode Error Ribbon is not installed when in Thermal Transfer mode 1 Please install the ribbon if you want to print in Thermal Transfer mode or 2 Change the print mode to Direct Thermal mode and print with Direct Thermal media Door Open Printing mechanism is not firmly closed Re open the printing mechanism and close it tightly TROUBLESHOOTING When an error occurs during the printing pro...

Page 53: ...r driver Select the correct label and print type When printing label is jammed tangled up Clean the label jam If label is stuck on thermal print head remove it with a soft cloth and alcohol LED Light Error Solution Memory Error Memory is full printer will print out Memory full Delete unnecessary data in the memory Can t find the file printer will print out Filename cannot be found Use X4 command t...

Page 54: ...sition Check if sensor is covered by paper or dust Check if liner is suitable for use Contact Graphic Products for more information Check if label roll edge is aligned with label width guide When printing page skipping occurs Check if error occurs on label height setting Check if sensor is covered by dust Unclear printout Check print darkness setting Check if thermal print head is covered with glu...

Page 55: ...0 Hz DuraLabel labelers have worldwide voltage capability Environment Operating Temperature 41 F 104 F 5 C 40 C Operation Humidity 30 85 non condensing Storage Temperature 4 F 122 F 20 C 50 C Storage Humidity 10 90 non condensing Ventilation Free air movement Label Stock Type Continuous Black Mark Die Cut Width 1 in Min 4 64 in Max Ribbon Supply Type Wax wax resin resin Width 1 18 in Min 4 33 in M...

Page 56: ...www DuraLabel com 2010 Graphic Products Inc All Rights Reserved 1 800 788 5572 v 1 0 5 11 10 P O Box 4030 Beaverton OR 97076 ...

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