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CONTENTS 

 

1. PRODUCT INTRODUCTION ............................................................... 1 

1.1 Compliances..................................................................................................... 1 

1.2 Warranty Information ........................................................................................ 1 

1.2.1 Thermal Print Head ................................................................................... 2 

1.2.2 Warranty Service Procedures ................................................................... 2 

1.2.3 General Warranty Provisions .................................................................... 2 

1.2.4 Limitation of Liability.................................................................................. 3 

2. GETTING STARTED............................................................................ 4 

2.1 Unpacking and Inspection ................................................................................ 4 

2.2 Equipment Checklist......................................................................................... 4 

2.3 Printer Parts ..................................................................................................... 5 

2.4 Buttons and Indicators...................................................................................... 8 

3. SET UP ................................................................................................ 9 

3.1 Setting Up the Printer ....................................................................................... 9 

3.2 Loading Label and Tag Stock........................................................................... 9 

3.3 Ribbon Loading Instructions ........................................................................... 12 

3.4 Installing the printer driver .............................................................................. 14  

3.4.2 Configure the printer driver...................................................................... 15 

 

4. USING THE DURALABEL 4 TTP...................................................... 16 

4.1 Power-on Utilities............................................................................................ 16 

4.1.1 Gap Sensor Calibration Utility ................................................................. 16 

4.1.2 Printer Initialization.................................................................................. 17 

4.2 Troubleshooting Guide ................................................................................... 18 

4.3 Cleaning Print Head ....................................................................................... 20 

 

5. SPECIFICATIONS, OPTIONS, & SUPPLIES

.......................................... 21 

5.1 Specifications ................................................................................................. 21 

5.1.1 Printer ..................................................................................................... 21 

5.1.2 Indicators and Buttons............................................................................. 21 

5.1.3 Communication Interface ........................................................................ 21 

5.1.4 Power Requirements............................................................................... 21 

5.1.5 Environment ............................................................................................ 22 

5.1.6 Printer Body ............................................................................................ 22 

 

Summary of Contents for DuraLabel 4

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Page 2: ...Graphic Products USER S MANUAL Version 2 09 DuraLabel 4 Thermal Transfer Printer Series TEL 1 800 788 5572 Web site www graphicproducts com ...

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Page 5: ... F 5o C to 40o C z Storage temperature 40o F to 140o F 5o C to 60o C z Humidity 10 to 95 non condensing z Ventilation Free air movement 5 1 6 Printer Body z Dimension s 6 14 H x 9 13 W x 11 34 D 15 6 cm H x 23 2 cm W x 28 8 cm D z Weight 8 50 lbs 3 85 kg 22 ...

Page 6: ...g Up the Printer 9 3 2 Loading Label and Tag Stock 9 3 3 Ribbon Loading Instructions 12 3 4 Installing the printer driver 14 3 4 2 Configure the printer driver 15 4 USING THE DURALABEL 4 TTP 16 4 1 Power on Utilities 16 4 1 1 Gap Sensor Calibration Utility 16 4 1 2 Printer Initialization 17 4 2 Troubleshooting Guide 18 4 3 Cleaning Print Head 20 5 SPECIFICATIONS OPTIONS SUPPLIES 21 5 1 Specificati...

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Page 8: ...POWER PAUSE FEED 5 1 3 Communication Interface z Communications RS 232C DB 9 at 2400 4800 9600 or 19200 baud and standard Centronics interface z Character set ANSI ASCII character set z Word length 7 or 8 data bits 1 or 2 stop bits even odd or none parity z Handshaking Xon Xoff on receive mode only and DSR DTR z Input buffer 60KB 5 1 4 Power Requirements z Input voltage Switching power 110 240 VAC...

Page 9: ...iodically with compressed air Do this now 3 Open the Ribbon Mechanism see graphic below The print head is located underneath the front edge of the Ribbon Mechanism it is a light brown strip with white triangles located just behind the metal guard 4 Dip a clean cotton swab in the alcohol and gently wipe down the print head You may also use a foam tipped swab that comes with alchohol in the stem Squ...

Page 10: ...l use and service the printer with the exception of the print head purchased hereunder shall be free from defects in material and workmanship fo r a period of one year from the date of shipment by Graphic Products Expendable items or parts such as labels and ribbons are not covered by this warranty This warranty does not cover equi pment or parts that have been misused altered neglected carele ssl...

Page 11: ...ot be responsible for any loss or damages incurred during shipping Any warranty repairs to be performed by Graphic Products shall be subject to said company s confirmation that such product meets warranty guidelines in the event of a defect covered by its warranty 1 2 3 General Warranty Provisions Graphic Pr oducts makes no warranty as to the des ign capabilit y capacity or suitability of any of i...

Page 12: ...OnLine lights are illuminated Make sure your supplies are loaded properly Tape and ribbon Ensure good connect ions for all your cables Make sure you have the correct printer selected in your program Make sure you have the right port selected in the printe r driver This port should have been selected correctly at the time of setup 19 ...

Page 13: ...er indicator does not illuminate Check the power cord see whether it is properly connected ON LINE indicator is off Out of paper or out of ribbon Calibrate the sensitivity of gap sensor 4 1 1 ERR indicator is on Ribbon cores are not properly installed Plastic ends of both cores must be on right hand side Serial port baud rate setting is not correct Adjust setting under device manager or printer dr...

Page 14: ...ll Graphic Products be liable to purchaser for any damages r esulting from or related to any fa ilure or delay o f Graphic Pr oducts in the delivery or installation of the computer hardware supplies or s oftware in the performance of any services The remedies set forth here are the sole and exclusive remedies available to any person for any damages of any kind and natu re including incident al con...

Page 15: ...ify the nature and extent of the damage Pleas e retain the packaging materials in case you need to reship the printer 2 2 Equipment Checklist z The DURALABEL 4 TTP printer unit with cutter z Ribbon paper core z Ribbon supply rewind spindle 2 pcs z Label supply roll spindle z Power supply z Power cord z Centronics interface cable z Compact disk with printer driver and label templates If any parts a...

Page 16: ...No SERIAL PORT 96 N 8 1 Yes CODE PAGE 437 8 bit USA 7 bit Yes COUNTRY CODE 001 Yes SPEED 2 0 sec Yes DENSITY 09 Yes SIZE N A Yes GAP BLINE N A Yes TRANSPARENCY 05 05 05 Yes Please follow the steps below to initialize the printer 1 Turn ON the printer power 2 Hold down the PAUSE and FEED buttons and turn OFF the printer power then turn it back ON while still holding down the buttons 3 Do not releas...

Page 17: ...sed t o cali brate the sensitivity of gap sensor Users may have to calibrate the gap sensor for two reasons 1 The media is being changed to a new type 2 Initialize the printer Note The ERR LED may flash if gap sensor is not calibrated properly Please follow the steps below to calibrate gap sensor 1 Turn off the printer power and install blank labels without any logo or character on printer 2 Hold ...

Page 18: ...2 3 Printer Parts Figure 1 Top front view 1 Cover Release Button 2 PWR ON LINE and ERR Indicators 3 PAUSE Button 4 FEED Button 5 Printed Label Opening 5 ...

Page 19: ...ibbon Mechanism 3 Printer Carriage Release Lever 4 Printed Label Opening 5 Ribbon Rewind Spindle 6 Ribbon Supply Spindle 7 Label Supply Roll Spindle 8 Memory Module Slot with cover on 9 Fixing Tabs 10 PAUSE Button 11 PWR ON LINE ERR Indicators 12 FEED Button 6 ...

Page 20: ... the instructions in the Add Printer Wizard When the wizard ask s you to choose a driv er select Have Disk and browse to the CD and find the version of the driver that corresponds with your version of Windows Select that version and follow the rest of the Wizard s instructions 3 4 2 Configure the Printer Driver To properly configure your printer driver there are several settings that need to be se...

Page 21: ...m here you can install drivers software or look at any of the manuals or guides we have provided To install t he correct Driver just find your version of Windows and click on the corresponding Driver in the In stall Drivers Section You find your Windows version by right clicking My Computer on your desktop Go to Properties and the General Tab will tell you which version Windows of your computer ha...

Page 22: ...Figure 3 Rear view 1 Power On Off Switch 2 Power Supply Connector 3 RS 232 DB 9 Interface Connector 4 Centronics Interface Connector 7 ...

Page 23: ...ser to stop a pr int job and then continue the printin g with a second depression of the button By pressing the PAUSE button 1 the printer stops printing after the cu rrent label is completed 2 the PAUSE LED flashes and 3 the printer will hold all dat a in memory This allows for trouble free replacement of label stock and t hermal transfer ribbon A sec ond depression of the PAUSE button will resta...

Page 24: ...Figure 6 Installation of label stock and thermal transfer ribbon 1 Printer Carriage 2 Printer Carriage Release Lever 13 1 2 ...

Page 25: ...bbon leader to the ribbon rewind paper core 5 Rotate the ribbon rewind roller until the ribbon leader is thoroughly and firmly encompassed by the black section of the ribbon 6 Engage the printer carriage 7 Close the printer cover and press the FEED button until the green ON LINE LED illuminates 3 3 1 Changing Ribbons 1 Release the printer carriage as described above 2 Cut the ribbon with scissors ...

Page 26: ...le Center the roll on the spindle 4 Temporarily place the label roll into the top cover of the printer to allow room for feeding the supply under the printer carriage Feed the label under the carriage and over the platen 5 Adjust the label guide to fit the width of the media Engage the printer carriage 7 Place the label roll into the label roll mount 8 Wind the label roll until it becomes adequate...

Page 27: ...Figure 4 Inserting label supply roll into label roll mount 1 Label Supply Roll Spindle 2 Label Roll Mount 3 Label Roll 4 Fixing Tabs 10 ...

Page 28: ...Figure 5 Feed labels through adjustable label guide 1 Printer Carriage Release Lever 2 Platen 3 Label Media 4 Adjustable Label Guide 11 ...

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