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GRANULDISK GRANULE SMART User Manual Download Page 53

5

Trouble shooting and alerts

5.1 User related notices

• User related notices are codes 109, 116, 118, 120 and 132. They appear

with a message in the display. Below table gives more details about

the user related notices.

• When an alert is displayed, the program is always interrupted.
• After checking and taking care of the problem, the alert can be reset

by pressing the STOP button.

Error

code

Meaning

Cause

Remedy

109

Door switch

The door has accidently

been opened during

operation.

Close the door and

reset the alarm by

pressing the STOP

button.

116

Low water

level, problem

with foam.

Foam forming in the

machine

Avoid using deter-

gent designed for

washing up by hand.

Change the wash

water. Contact the

detergent supplier if

the problems with

foam formation still

persist. Reset the

alarm by pressing

the STOP button.

118

Drain valve

not closed

The drain valve has

opened during an ac-

tive process in the

machine.

Close the drain

valve and reset the

alarm by pressing

the STOP button.

Rev. 2021-09

53

Summary of Contents for GRANULE SMART

Page 1: ...rt no EN16350 GRANULDISK AB retains the right to make technical changes to the products No responsibility is taken for any printing errors www granuldisk com Tel 46 40 671 50 60 Granule Smart User Manual ...

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Page 3: ...uage selection 30 2 6 Set date and time 31 3 Daily cleaning 33 3 1 How to lower the door 33 3 2 Collecting and cleaning of PowerGranules 36 3 3 Cleaning inside the machine 38 3 4 Over night and at longer stoppages 43 3 5 GD Memo 44 4 HACCP Hygiene and Operation Documentation 47 4 1 General 47 4 2 Reading the data through the control panel 48 4 3 Accumulated values for electricity and water consump...

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Page 5: ... requirements of the following EC directives 2014 30 EU EMC 2011 65 EU WEEE 2012 19 EU RoHS The following harmonized standards have been applied EN 60204 1 2018 SS EN 60335 1 2012 SS EN 60335 2 58 2019 SS EN 55014 1 2017 SS EN IEC 61000 6 1 2019 SS EN IEC 61000 6 2 2019 SS EN 61000 6 3 2007 IEC 61000 6 3 2006 AMD1 2010 The following other standards and specifications have been applied SS EN 1717 2...

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Page 7: ...e Smart pot washing machine GRANULDISK recommends that you study the manual thoroughly to be sure that the machine is installed and used correctly and safely Ensure that the manual is always available during the whole lifetime of the machine GRANULDISK accepts no responsibility for damage to the equipment or other damage or injury caused by not following the directions in this manual User manual i...

Page 8: ...ine as described in these operat ing instructions Train the operating personnel about han dling of the machine and inform them about the safety notes Repeat the training sessions at regular intervals to prevent accidents For your safety test the local fault current circuit breaker FI regularly by pressing the test button Close the on site water shut off valve after the work is complete Switch off ...

Page 9: ...s made of POM plastics catch fire Does not apply for the Power Granules BIO NOTE Regarding the handling and use of detergent and rinse aid with the product please see the chemical manufacturer s instructions Use high quality products for best wash result Also refer to information about detergent and rinse aid in the Service manual Rev 2021 09 9 ...

Page 10: ...SF ANSI 3 hygiene guidelines 6 litres is necessary Granule amount 8 litres Wash water temperature 65 C Rinse water temperature 85 C Sound pressure level 70 dB A PROGRAMS CAPACITY Wash programs with Granules ECO 2 min 10 sec 70 sec w EcoExchanger Short 3 min 10 sec 70 sec w Steam reduction or 80 sec w EcoExchanger Normal 5 min 10 sec 70 sec w Steam reduction or 80 sec w EcoExchanger Wash programs w...

Page 11: ...CONNECTION Voltage 3 400 415V 50 Hz or 60 Hz PE 3 208 V 60 Hz PE 3 230 V 50 Hz or 60 Hz PE 3 380 V 50 Hz or 60 Hz PE 3 440 V 60 Hz PE 3 480 V 60 Hz PE Fuse at output 11 5 kW 25 A 400V 415V 380V 440V 480V 40 A 230V 50 A 208V Fuse at output 16 5 kW 32 A 400 415V 380V 440V Frequency 50 Hz or 60 Hz Maximum output 11 5 kW hot fill 16 5 kW cold fill or hot fill Wash pump motor 2 2 kW Rinse pump motor 0 ...

Page 12: ...IN Ventilation with steam reduction 200 m h Ventilation without steam reduction 500 m h Ventilation with EcoExchanger 100 m h Heat emitted to room with steam reduction total sensible latent 1 7 kW 0 8 kW 0 9 kW Heat emitted to room without steam reduction total sensible latent 2 4 kW 0 8 kW 1 6 kW Heat emitted to room with EcoExchanger 1 3 kW 0 8 kW 0 5 kW Drainage pipe Pipe Ø 32 mm outer diameter...

Page 13: ...arding delivered machines please see machine rating plate NOTE Granule Smart is supplied with a 2 metres long electric cable to be connected to an approved supply disconnect ing device on the wall The supply disconnecting device is not included in the delivery Rev 2021 09 13 ...

Page 14: ...level goes under the horizontal level mark See Fig 31 Check Granule level Do not mix PowerGranules and PowerGranules BIO in the machine Technically there will be no harm to the potwasher however the waste management is different see below and therefore we recommend exchanging the whole batch of Granules when switching to Power Granules BIO Exchange of worn out PowerGranules Please follow the recom...

Page 15: ...a chine and how to use it there is a QR code on the machine The sticker is placed under or at the side of the display Fig 1 QR code on the sticker 1 1 Scan the QR code on the sticker See Fig 1 QR code on the sticker Fig 2 Menu 2 2 When you scan the QR code you enter the following menu Note that the interface may vary depending on the de vice used See Fig 2 Menu Rev 2021 09 15 ...

Page 16: ...fferent boxes 1 CALL OUT REQUEST Make a service call on the machine 2 VIDEO AND DOCUMENTATION User manuals and videos of accessories daily cleaning 3 TECHNICIAN AREA Only for technicians service partners 4 CODES AND INFORMATION List of error codes 5 ABOUT GRANULDISK Link to our website 6 CONTACT INFORMATION Contact information to service partner 16 Rev 2021 09 ...

Page 17: ...ig 3 Tank grid 1 1 Place the tank grid in position See Fig 3 Tank grid Fig 4 Basket wheel 2 2 Put the basket wheel in place Swing it around until it drops down on the pegs in the mid dle of the wheel See Fig 4 Basket wheel Rev 2021 09 17 ...

Page 18: ...3 Empty the Granule Collector with PowerGranules into the left part of the wash tank See Fig 5 Granule filling Fig 6 Drain valve 4 4 Close the drain valve on the front of the machine See Fig 6 Drain valve 5 5 Switch on the main electrical switch 18 Rev 2021 09 ...

Page 19: ...sh out of sequence with the diodes for washing with or without Granules 6 7 during filling The following message is displayed XX C XX C Filling the wash tank 4 4 Filling and heating takes about 20 minutes hot water connection 55 C For optional cold water connection 10 to 12 C filling and heating take about 40 minutes If the correct temperature has not been attained in the wash tank after filling t...

Page 20: ... open the door GREEN LAMP indi cates that the machine is ready for use Preparing utensils Fig 7 Scrape off food 1 1 Empty and scrape off all food remains before loading the utensils See Fig 7 Scrape off food No soaking or scrubbing is needed No usage of hand soap or similar to avoid foaming which could lead to ex tended problems 2 2 Pots and pans containing moist protein rich food remains may need...

Page 21: ...e door When the basket is loaded with pots and pans slide the wash basket into the machine The basket is designed so that you clearly feel when the basket is placed correctly on the basket wheel Check that nothing is sticking out from the basket s sides or bottom The basket rotation must not be hindered See Fig 8 Loading and unloading Fig 9 Basket lift Basket lift Through the built in basket lift ...

Page 22: ...10 Standard wash basket Fig 11 Standard wash basket Possible to load 6 x GN 1 3 Possible to load 12 x small GN containers Choose among GN 1 4 GN 1 6 GN 1 9 See Fig 11 Standard wash basket Fig 12 Insert for trays with GN 2 1 Insert for trays 19992 To be placed inside standard wash basket 26426 Holds 2 GN 2 1 or 6 baking trays 600x400 mm up to 20 mm edge and 2 GN 1 1 sized trays up to 16 grids up to...

Page 23: ...e holder 13756 To be placed inside standard wash basket 26426 Ca pacity up to 5 6 bowls or pots Containers from approx 60 mm to 170 mm deep can be washed Possible to load ladles whisks spatulas and similar in the net basket in the middle of the holder Height of ladles up to 500 mm This accessory is placed in the standard wash basket small pegs in the bottom of the basket hold it in place See Fig 1...

Page 24: ...holder Fig 16 Multiflex holder Multiflex holder for sauce pans small bowls and sieves 20554 To be placed inside standard wash basket 26426 Ca pacity up to 3 4 saucepans or up to 4 5 small bowls sieves etc See Fig 16 Multiflex holder Fig 17 Wash basket with bottom grid Wash basket with bottom grid 26140 Same capacity as the stand ard wash basket 26426 The bottom grid prevents handles etc from slipp...

Page 25: ...ot basket When placing one large pot in the pot basket use one or two Flexible pot holders to fixate the pot Hook the rubber band as and wrap it around the pot and hook on to the bar on the other side See Fig 19 Pot basket Fig 20 Net basket with lid Net basket with lid 21477 For ladles whisks or smaller light items To place inside the accessory 19992 See Fig 20 Net basket with lid Rev 2021 09 25 ...

Page 26: ... 30 seconds the display light goes out and the machine goes into sleep mode The Stop button s red diode stays lit during sleep mode but all functions in the machine are deactivated Push any button to reactivate the machine In sleep mode there is no heating of the wash tank or rinse tank 3 3 Start ECO program 4 4 Start Short program 5 5 Start Normal program 6 6 Washing with Granules 7 7 Washing wit...

Page 27: ...lightly soiled pans perforated containers transparent plastic or teflon containers choose a program without Granules For normal to heavily soiled pots and pans choose a powerful Granule cycle to blast the utensils clean 3 3 Select and start required wash time 3 4 or 5 ECO 2 min 10 sec with granules 2 min 10 sec without granules 70 sec with optional EcoExchanger Short 3 min 10 sec with granules 2 m...

Page 28: ...wash program straight away It saves energy and reduces evaporation from the wash tank Stopping the machine while in operation Switch to washing with water for about 30 seconds in order to rinse off all Granules Then press STOP 2 In an emergency Just press STOP 2 NOTE Utensils may have remains of detergent and should be washed again before they are taken out of the machine Never drain an emergency ...

Page 29: ...g 22 Access to overheat protectors 5 5 If the error code recurs in the next few hours contact a service engineer Inspecting the wash ware 1 1 Examine the pots and pans after each program 2 2 To make sure no Granules are left turn all washware containers pans etc upside down before taking the items out of the machine Fig 23 Make sure no Granules are stuck 3 3 Remove any Granules that may be stuck i...

Page 30: ...rogram button five times 3 3 The display shows the following Language English Select Back 4 4 Press the Confirm button for select 5 5 Scroll using the buttons for ECO 3 or Normal 5 program to step through the list of languages Language English OK Cancel 6 6 Select a language by pressing the Confirm button 1 OK 7 7 Press STOP button 2 to quit programming mode 30 Rev 2021 09 ...

Page 31: ... Function button 1 to choose and to be able to change date and time Change date and time ddmmyy hh mm 210101 13 00 OK Cancel 3 3 Adjust date and time by using Normal program button 5 to step to the right marks which number can be changed Use Short program but ton 4 to change up and Granule button 6 to change down 4 4 For OK and to save new settings press Function button 1 Use STOP but ton 2 to qui...

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Page 33: ...the door is lowered it is easier to reach all parts inside of the machine Follow the steps below Fig 24 Move the arm backwards 1 1 Pull the red knob A upwards and move it backwards B until it reaches C See Fig 24 Move the arm backwards See Fig 25 Secure the arm properly Fig 25 Secure the arm properly Rev 2021 09 33 ...

Page 34: ... 26 Close up secure the arm properly Fig 27 Keep a hand under the door 3 3 Keep a hand under the door to hold the weight of the door Repeat the same procedure on the other side See Fig 27 Keep a hand under the door Fig 28 Lowered door 4 4 When both arms are secured the door is released and can be lowered See Fig 28 Lowered door 34 Rev 2021 09 ...

Page 35: ...k in place Raise the door to it s upper position Do the same procedure but in the opposite direction Release the knob A pull it down B and secure it C until you hear a click The arms must be secured properly on both sides See Fig 29 Same procedure opposite direction 6 6 The hatch is now back in position and the machine is ready for use Rev 2021 09 35 ...

Page 36: ...3 3 Granule Collecting program First press the STOP button 2 Press Short program 4 and Granule program 6 at the same time for 3 seconds 65 C 70 C Granule collect program Wash time 7 00 NOTE If option EcoExchanger the Granule collect program is 8 20 NOTE No detergent dosing no heating of wash or rinse tank will occur during the collecting program 4 4 Once the Granule collecting program is complete ...

Page 37: ...e left Fig 31 Check Granule level 6 6 Check that the Granule level reaches up to the horizontal mark in the Granule collector See Fig 31 Check Granule level NOTE Not 100 of the Granules will be collected 1 2 deciliter can remain in the tank NOTE Too many or too few Granules will impair wash results Too many can also cause blocking of the spray nozzles NOTE Do not use disinfectant or other cleaning...

Page 38: ... 1 1 Press STOP button 2 and open drain valve to empty wash tank See Fig 32 Open drain valve 2 2 Switch off at the main electrical switch Fig 33 Basket wheel 3 3 Take the basket wheel out See Fig 33 Basket wheel Fig 34 Tank grid 4 4 Lift the tank grid out by the handles See Fig 34 Tank grid 38 Rev 2021 09 ...

Page 39: ...e Granule damper is undamaged See Fig 35 Granule damper Fig 36 Bottom sieve level sensor and rollers 9 9 Clean and flush bottom sieve C with water Make sure there are no food residues on the sieve See Fig 36 Bottom sieve level sensor and rollers 1 10 0 Wipe off level sensor D with a clean cloth See Fig 36 Bottom sieve level sensor and rollers 1 11 1 Check that the rollers E supporting basket wheel...

Page 40: ... if required See Fig 37 Overflow tap Fig 38 Clean underneath 1 13 3 Flush the lower compartment of the door door fully opened and wipe off the upper compartment of the door with a cloth See Fig 38 Clean underneath Fig 39 Lower door 1 14 4 Wipe inside of the lower door and the seal with a damp cloth See Fig 39 Lower door 40 Rev 2021 09 ...

Page 41: ... top of the roof will be cleaned by a service technician when servicing the machine every 10 000 cycle When the machine is calling for periodical service mes sage in display the interior of the heat exchanger will be cleaned by the service tech nician doing the regular pre ventive service See Fig 41 EcoExchanger as seen inside the machine cabin Fig 42 QR code 1 17 7 For video instructions use the ...

Page 42: ...g inside the machine NOTE The outside of the machine should not be washed with high pressure water Replacement of cleaned items Put back bottom sieve if it has been unscrewed Put back tank grid Put back basket wheel 42 Rev 2021 09 ...

Page 43: ...r can circulate in the machine PowerGranules should be stored in Granule collector standing in the machine At longer stoppages any water remaining at the bottom of the tank should be removed with a sponge or similar absorbent After a long stoppage check operation of the machine according to service manual possibly with the assistance of a service engineer Rev 2021 09 43 ...

Page 44: ...ing Stop button 2 re leasing it waiting 3 seconds and then pressing button 7 five times OK is shown in the display during 2 seconds after the reset This re minder appears after every 30 wash cycles in preset The number of washes may be varied between 15 and 40 washes 2 Time to change Granules to maintain the wash power in the machine The Washing with Granules button 6 flashes and the message Chang...

Page 45: ...elow the service message The reminder can be reset by an authorised service technician once the service is performed OK is shown in the display during 2 seconds after the reset Service message appears every 10 000 programs or once every 20 months whichever occurs first Alarm priority Change wash water will always have first priority Once the water has been changed and the message is reset the next...

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Page 47: ...The following can be viewed Operating data for the last 200 wash program run is viewed directly in the control panel window Download of operating data for the last 200 wash program is avail able from USB Port Also available in the exported report are dates for last service intervention and last Granule change dates when the alarm was reset Accumulated consumption of water and electricity since the...

Page 48: ...t blank 65 indicates the average temperature in the wash tank during washing 85 indicates the minimum temperature in the rinse tank during rinsing OK indicates that you rinse with volume i e full volume the programs that are preset for this are Short and Normal NA not applicable will be shown if you rinse on time i e not the entire volume the pro grams that are preset for this are ECO and all COMB...

Page 49: ...on previous page to enter user menu but choose Ac cumulated power and water in step 3 2 2 Accumulated values that are calculated from the operating data are shown The values have an error margin of approximately 10 3 3 Values are presented e g as follows Accumulated kWh 125 Accumulated litres 256 N B If the control board of the machine has been changed the counter is reset Rev 2021 09 49 ...

Page 50: ...Insert a USB stick The USB port is found on the right side of the machine See Fig 43 USB port 3 3 Hold ECO and Normal program buttons in for 2 seconds 4 4 After 10 seconds function button lights up in green 5 5 When green light goes out the USB stick is ready to take out 6 6 Make sure to close the protective cover cap by pressing it firmly after each use 50 Rev 2021 09 ...

Page 51: ...e it and wait 3 seconds 2 2 Press Short programme 4 five times 3 3 Use button Eco programme 3 or button Normal programme 5 until you see Steam reduction equipment in the display Confirm your choice by pressing Confirm button 1 Here you can scroll and choose steam reduction ON or OFF The setting will always be in ON mode upon delivery if EcoExchanger has been or dered as an factory fitted option wi...

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Page 53: ...Cause Remedy 109 Door switch The door has accidently been opened during operation Close the door and reset the alarm by pressing the STOP button 116 Low water level problem with foam Foam forming in the machine Avoid using deter gent designed for washing up by hand Change the wash water Contact the detergent supplier if the problems with foam formation still persist Reset the alarm by pressing the...

Page 54: ...uck between the basket and the basket wheel Reset the alarm by press ing the STOP button 132 Clean level sensor Level sensor is probably dirty or water is not ex changed after longer shut down period Lower the level and clean the level sen sor in the wash tank Refill the tank If sen sor is already cleaned reset the error and set the machine in heating mode for continued heating 54 Rev 2021 09 ...

Page 55: ... for wash tank tripped pro gram interrupted The wash tank heater has overheated Clean level sensor Reset overheat pro tection If error code recurs in the next few hours call a service engineer 107 Temperature not reached in wash tank Temperature in wash tank not reached pro gram interrupted Reset the alarm by pressing the STOP button If the alarm recurs contact a service engineer 108 Temperature n...

Page 56: ...rs contact a service engineer 115 Long rinse tank filling time Rinse tank filling has ex ceeded its time limit Check the water supply to the ma chine as well as the solenoid valve for rinse tank filling Re set the alarm by pressing the STOP button If the alarm recurs contact a service engineer 117 Long rinse time Too long rinse time Correct water volume has not been reached in time Clean the rinse...

Page 57: ... tank is out of order False level signal from one of the level sensors in the rinse tank Turn the machine OFF Continued op eration can cause damage to other components Con tact a service engineer 143 ID error Electrical error identity outside range Contact a service engineer 144 Wrong in coming volt age to IO circuit board Wrong incoming volt age to IO circuit board Continued opera tion can cause ...

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Page 59: ...6 Notes Rev 2021 09 59 ...

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