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5
Trouble shooting and alerts
5.1 User related notices
• User related notices are codes 116, 118, 120, 124 and 132. They appear
with a message in the display. Below table gives more details about
the user related notices.
• When an alert is displayed, the program is always interrupted.
• After checking and taking care of the problem, the alert can be reset
by pressing the STOP button.
Error
code
Meaning
Cause
Remedy
116
Low water
level, problem
with foam.
Foam forming in the
machine
Avoid using deter-
gent designed for
washing up by hand.
Change the wash
water. Contact the
detergent supplier if
the problems with
foam formation still
persist. Reset the
alarm by pressing
the STOP button.
118
Drain valve
not closed
The drain valve has
opened during an ac-
tive process in the
machine.
Close the drain
valve and reset the
alarm by pressing
the STOP button.
120
Basket drive
device
blocked.
Something is preventing
the rotation of the
basket.
Check that nothing
is stuck between
the basket and the
basket wheel. Reset
the alarm by press-
ing the STOP button.
Rev. 2021-12
45