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The manufacturer’s warranty does not cover damages to the phone caused by unsupported power 
adapters. 
 

WARRANTY 

 

If the GXV3174 phone was purchased from a reseller, please contact the company the phone was 
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, 
please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) 
number before the product is returned. Grandstream reserves the right to remedy warranty policy without 
prior notification. 
 

WARNING

: Use the power adapter provided with the phone. Do not use a different power adapter as this 

may damage the phone. This type of damage is not covered under warranty. 
 

CONNECTING THE GXV3174 IP MULTIMEDIA PHONE 

 

 

 

Figure 2: GXV3174 Ports and Interface 

 

Table 4

GXV3174 Ports and Interface 

Item  Name 

Description 

Home Button 

Press Home button to navigate to main screen 

Camera 

1.3M pixel adjustable CMOS camera with privacy shutter 

PC Ethernet Port 

10/100Mbps RJ-45 port connecting to PC 

Network Ethernet Port 

10/100Mbps RJ-45 port connecting to Ethernet. 

Power Jack 

12V DC Power connector port 

RJ11 Jack 

Phone handset connector port 

Camera Adjust Wheel 

Scroll the wheel to turn on/off or adjust the camera position 

Stylus 

Stylus for touch screen 

Grandstream Networks, Inc.

        GXV3174 USER MANUAL 

                    Page 7 of 68 

                                                       FIRMWARE VERSION 1.0.0.32                  

Updated : 11/2010

 

 

Summary of Contents for GXV3174

Page 1: ...Grandstream Networks Inc GXV3174 Touchscreen IP Multimedia Phone Grandstream Networks Inc GXV3174 USER MANUAL FIRMWARE VERSION 1 0 0 32 Updated 11 2010...

Page 2: ...ce Flickr and more GXV3174 OVERVIEW The GXV3174 is a next generation SIP based touchscreen IP Multimedia Phone that supports a high quality selection of audio codecs and is compatible with the H 264 H...

Page 3: ...could void your manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com suppor...

Page 4: ...cation Ethernet Port Dual switched 10M 100M auto sensing Ethernet ports LCD 800 x 480 resistive touch screen LCD Camera Tilt Capable 1 3M pixel CMOS camera with privacy shutter VGA Auxiliary Ports RCA...

Page 5: ...conditions 32kbps 1Mbps 7 resistive touch screen LCD with 800 x 480 resolution 45 degree rotating lens perpendicular advanced VGA CMOS camera and sensor Anti flickering of images auto focus auto expos...

Page 6: ...7 One 1 12V Power Adapter 8 One 1 Phone Stand 9 One 1 Wall Mount 10 One 1 TV VGA Adapter Cable Figure 1 GXV3174 Equipment Packaging SAFETY COMPLIANCES The GXV3174 phone complies with FCC CE and variou...

Page 7: ...ifferent power adapter as this may damage the phone This type of damage is not covered under warranty CONNECTING THE GXV3174 IP MULTIMEDIA PHONE Figure 2 GXV3174 Ports and Interface Table 4 GXV3174 Po...

Page 8: ...ch can be connected to external peripherals e g TV WALL MOUNT The GXV3174 has two 2 slots on the back of the phone for wall mounting convenience See figure 3 Figure 3 Wall Mount for GXV3174 PHONE STAN...

Page 9: ...rst time Account 1 will be registered to the IPVideoTalk server with a provisioned extension of 810xxxx 2 If the registration is successful the IPVideoTalk text on the LCD will turn green and an assig...

Page 10: ...call with the preset extension on the server Figure 6 Select IPVideoTalk account in the marked area to make first call Figure 7 Press 0 and select Video Call Grandstream Networks Inc GXV3174 USER MANU...

Page 11: ...Figure 8 Establishing Video Call in GXV3174 Grandstream Networks Inc GXV3174 USER MANUAL Page 11 of 68 FIRMWARE VERSION 1 0 0 32 Updated 11 2010...

Page 12: ...d and drag on the center area of the main screen then slide from right to left to switch the screen In the left hand side of the status bar there are four 4 green tabs indicating the current page of t...

Page 13: ...screen that displays News Videos and Stock information See Figure 11 Figure 11 LCD IDLE screen displaying News Videos and Stock information Switch again to a screen that shows Calendar and RSS News S...

Page 14: ...pplications or select the arrow button on the left to open new widget which include Info Weather RSS News Contacts and Internet Radio See Figure 13 Figure 13 Open new widget in IDLE screen Users may c...

Page 15: ...n list See Figure 15 Figure 15 LCD IDLE screen displaying status bar settings Table 5 LCD Icon Definition Type Icon Definition Note Connected to the network Network Failed to connect to the network Ac...

Page 16: ...hook The headset is plugged in The phone is on speaker Audio Output The handset is off hook Unread message Message Message box is full The icon is displayed at the right hand side of the status bar Un...

Page 17: ...own or press to turn up the volume 6 Standard keypad 7 Delete input number Press to delete the input number when dialing out 8 Contacts Press to open contact list 9 Call History Press to open call his...

Page 18: ...con will be activated to select MAKING A CALL There are several ways to make a call 1 By selecting account displayed in idle screen Users could press the account area displayed in idle screen to make...

Page 19: ...Press Redial or dial the number and press Audio Call Video Call to dial out 4 By Call History Access the Phone Menu by pressing MENU icon in idle screen and then select Call history The LCD monitor wi...

Page 20: ...for full contact information there will be four numbers available to dial out Home Work Mobile and Fax Press to dial the corresponding number See Figure 20 Figure 20 Dial by Contact List more contact...

Page 21: ...ct Message Similar to dialing by Call History press to dial the selected contact in message history DURING CALLS ANSWERING CALLS 1 Incoming Video Call When the phone rings select Accept Audio Accept V...

Page 22: ...e screen shown as Figure 23 Figure 23 Answer incoming video call 3 Missed Call if the call is unanswered a missed call message will show up in idle screen See Figure 24 Users could press View to acces...

Page 23: ...igure 25 shows the screen after the users answer the call Press Options button with the UP arrow to access all the call functions Figure 25 During a video call Grandstream Networks Inc GXV3174 USER MA...

Page 24: ...The snapshot will be automatically saved to folder screenshoot in Tools File Manager Video off Press to switch between Video off and Video on In the screen the default picture will show instead of the...

Page 25: ...urn off the video first by tapping on Video off in Option See Figure 24 if it is a video call Then the following figure will show up for users to select between multiple lines See Figure 28 Figure 28...

Page 26: ...re 30 Attended Transfer NOTE To transfer calls across SIP domains SIP service providers must support transfer across SIP domains If users enter a wrong number and wish to cancel the transfer just pres...

Page 27: ...g up and terminate the call NOTE During the conference users can see three way videos if it is video call To activate the call options during the conference users could simply tap on the screen then t...

Page 28: ...or voicemail options NOTE Each of the 3 accounts has its own voicemail The Voicemail access number may be set up in the Voicemail ID configuration under Accounts in the web configuration interface MUT...

Page 29: ...NUAL Page 29 of 68 FIRMWARE VERSION 1 0 0 32 Updated 11 2010 2 Hide Keypad 3 Switch between English Chinese input 4 Switch between Letter Number Symbol 5 Delete NOTE External Keyboard could also be us...

Page 30: ...in between 83 Send audio only Dial 83 Phone Ext Number no dial tone in between 84 Send audio and video Dial 84 Phone Ext Number no dial tone in between 70 Disable Call Waiting per call Dial 70 Phone E...

Page 31: ...Grandstream Networks Inc GXV3174 USER MANUAL Page 31 of 68 FIRMWARE VERSION 1 0 0 32 Updated 11 2010 H 263 2631998...

Page 32: ...omputer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu 1 The computer has to be connected to the same...

Page 33: ...eneral settings Call Features Video Settings and Ring Tones Maintenance To configure Network Settings Time Settings Web Telnet Access Upgrade Syslog Debug Language Network Manager OpenVPN Settings and...

Page 34: ...value 6 for RTP and port_value 7 for RTCP The default value is 5004 Use Random Port When set to YES this parameter will force random generation of both the local SIP and RTP ports This is usually nece...

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