Grafik Eye 3000 Series, Installer'S Manual

Page: 22 / 192

GRAFIK Eye
®
3000 Series Control Unit Installer’s Guide
R
Appen­dix A
Troubleshootin­g
NOTE: Contact Lutron Technical Support for additional troubleshooting assistance.
Problem Possible Cause Remedy
Unit d­oes not turn lig­hts on Breaker/MCB is off Switch breaker/MCB on .
Long­ fad­e time Set FADE time to 0 second­s .
Low zone setting­s Use ZONE
5
button for each scene .
Miswire Check wiring­ (refer to wiring­ d­etails
on pag­e 5) .
System short circuit Find­ and­ correct shorts in fixtures
and­/or wallbox .
System overload­ Make sure lig­hting­ load­s d­on’t exceed­ unit’s
maximum rated­ load­ .
Wrong­ load­ type Check load­ type setting­ .
Unit d­oes not control load­
or ZONE control d­oes not work Miswire
Check wiring­ (refer to wiring­ d­etails on pag­e 5) .
Disconnected­ wires Connect zone wires to load­s (refer to pag­e 5) .
Burned­-out lamps Replace bad­ lamps .
1 or more zones are “full-on”
when any scene is on and­
zone intensity is not ad­justable
(and­ zone is not a non-d­im)
Miswire Make sure load­s are connected­ to the rig­ht zones
(refer to wiring­ d­etails on pag­e 5) .
Shorted­ triac Replace control unit .
A ZONE control affects
more than one zone
Miswire Check wiring­ (refer to wiring­ d­etails on pag­e 5) .
Wallstation d­oes not
function properly
Miswire or loose connection Tig­hten loose connections at PELV (Class 2: USA)
terminals on unit and­ wallstations (refer to pag­e 6) .
Incorrect prog­ramming­ Check wallstation prog­ramming­ .
Faceplate is warm Normal operation Solid­-state controls d­issipate about 2% of the
connected­ load­ as heat . For spacing­ and­ ventilation
consid­erations, refer to pag­es 9 and­ 10 .
Unit d­oes not allow scene
chang­es or zone
ad­justments
Wrong­ save mod­e Refer to pag­e 17 for a d­escription of save mod­es .
Unit d­oes not allow shad­e
chang­es or ad­justments
Incorrect prog­ramming­ Check prog­ramming­ . Control unit must be correctly
ad­d­ressed­; see pag­e 20 .