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Connecting to a PC 

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Software Troubleshooting

310653D

29

Software Troubleshooting

If the Control Application Menu does not 
appear, check the following. 

Is the ProMix™ II power on?

Is the cable 118342 and any adapters used fully 
seated in both the PC and ProMix™ II ports?

Are any other programs using the same PC com-
munication port as ProMix™ II?

Typical communication conflicts occur with fax 
and handheld computer software. Close or deacti-
vate conflicting software.

Try switching to another PC communication port.

If using Hyper Terminal, try closing, then restart-
ing the program. Sometimes new communications 
parameters do not take affect until the software is 
restarted.

Try pressing the PC Enter key multiple times to 
display the main menu.

To isolate the problem, try communicating with a 
different:

PC

RS-232 cable

ProMix™ II system if available

Summary of Contents for ProMix II Series

Page 1: ...310653D Service Parts ProMix II For proportional mixing of plural component coatings Important Safety Instructions Read all warnings and instructions in this manual Save these instructions ...

Page 2: ...ubleshooting 29 Schematics 30 Pneumatic Diagram 30 ProMix II Electrical Schematic 31 Parts 32 ProMix II Assembly 32 Flow Meter Kits 34 Operator Station 35 EasyKey Display 36 Smart Fluid Panel 38 Technical Data 39 Graco Standard Warranty 40 Graco Information 40 Manual Conventions Note WARNING WARNING a potentially hazardous situation which if not avoided could result in death or serious injury Warn...

Page 3: ...Manual Conventions 310653D 3 ...

Page 4: ...m Working Pressure Maximum working pressure rating is dependent on the A and B meter and color change option selected The pres sure rating is based on the rating of the lowest rated fluid manifold component Refer to the component pressure ratings below Example Model PM1140 has a maximum working pressure of 3000 psi 21 MPa 207 bar Check the ID plate on your EasyKey Display or fluid panel for its ma...

Page 5: ...00 G3000HR Flow Meter 310696 Coriolis Flow Meter 310656 Color Change Kit 307731 Color Change Valve Assembly Low Pressure 307941 Color Change Valve Low Pressure 308291 Color Change Valve Assembly High Pressure 308977 Color Change Valve High Pressure 310695 Gun Flush Box Kit 308818 Printer 310669 ProMix II Data Download Kit 310745 Gun Air Shutoff Kit Manual Language Manual Language 310653 English 31...

Page 6: ...stallation in a Hazardous Location Class I Div I Group D T3 To help prevent fire and explosion Do not install equipment approved only for non hazardous location in a hazardous area See the ID label for the intrinsic safety rating for your model Do not substitute system components as this may impair intrinsic safety ELECTRIC SHOCK HAZARD Improper grounding setup or usage of the system can cause ele...

Page 7: ...fingers and other body parts Keep clear of moving parts Do not operate equipment with protective guards or covers removed Pressurized equipment can start without warning Before checking moving or servicing equipment follow the Pressure Relief Procedure in this manual Disconnect power or air supply TOXIC FLUID OR FUMES HAZARD Toxic fluids or fumes can cause serious injury or death if splashed in th...

Page 8: ...r that pressure has not been fully relieved after following the steps above very slowly loosen tip guard retaining nut or hose end coupling to relieve pressure gradually then loosen completely Clear hose or tip obstruction WARNING Follow Pressure Relief Procedure when you stop spraying before changing spray tips and before cleaning checking or servicing equipment Read warnings page 6 WARNING If us...

Page 9: ...xed material See ProMix II Operation manual If shutdown time WILL NOT exceed the pot life you do not need to purge the system but you must relieve system pressure WARNING If using an electrostatic gun with a gun flush box shut off the electrostatics before placing the gun in the box WARNING Follow Pressure Relief Procedure on page 8 when you stop spraying before changing spray tips and before clea...

Page 10: ...Shutdown 10 310653D ...

Page 11: ...on the Operator Sta tion The system purges until the preset purge time is complete Refer to purging procedure in ProMix II Operation manual For Additional Information See ProMix II Operation manual for additional alarm troubleshooting information WARNING Follow Pressure Relief Procedure page 8 before cleaning checking or servicing equipment Read warnings page 6 CAUTION Do not use the fluid in the ...

Page 12: ...actuate slowly it could be caused by Air pressure to the valve actuators is too low See Cause 1 Solenoid is clogged Make sure air supply has 10 micron filter installed Something is restricting the solenoid or tubing Check for air output from air line for corresponding solenoid when valve is actuated Clear restric tion Packings on the mix manifold dispense valves are too tight Torque should be 25 i...

Page 13: ... actuate related solenoid valve B Dispense Valve B C Air Purge Valve D Solvent Purge Valve E Gun Flush Box Trigger F Color Change Solvent G Color 1 H Color 2 J Color 3 K Color 4 L Color 5 M Color 6 N Board OK LED blinks during normal operation P Gun Flush Box Pressure Switch LED turns on when a gun is in Gun Flush Box Q Air Flow Switch LED turns on when paint gun is triggered A B C D E F G H J K L...

Page 14: ...ace element part no 114228 as needed 1 Close main air shutoff valve on air supply line and on unit Depressurize air line 5 Screw filter bowl B on securely Install cover A WARNING To avoid electric shock turn off EasyKey power before servicing Servicing EasyKey display exposes you to high voltage Shut off power at main circuit breaker before opening enclosure All electrical wiring must be done by a...

Page 15: ...chip chip extractor tool and grounding wrist strap Follow Installing New Soft ware Chip procedure Installing New Software Chip 1 Follow Before Servicing procedure page 14 2 Unlock and open EasyKey door with its key 3 Remove display board chip C FIG 6 with removal tool a Press removal tool into flash chip socket open holes b Squeeze the tool to grip the chip and carefully pull it straight out of th...

Page 16: ...roper voltage a Turn EasyKey power on b Carefully measure AC voltage across the 2 pins of the inverter D c Voltage should be about 700 VAC If not replace the circuit board Part No Description 118337 Backlight Repair Kit 234447 Display Interface Replacement Kit Includes membrane switch graphic display display board mounting plate and screws WARNING Servicing the EasyKey Display exposes you to high ...

Page 17: ...ey 3 Disconnect keypad ribbon cable J2 from the display board FIG 7 4 Peel keypad 508a off plate 508d and carefully slide ribbon cable through slot in plate FIG 9 5 Remove adhesive liner from back of new keypad 6 Slide the ribbon cable through the plate 508d slot align the keypad 508a with the recessed area on the plate and press it into place 7 Connect the ribbon cable J2 to the display board FIG...

Page 18: ...ration Replacing Power Supply Fuses 1 Follow Replacing Power Supply Board steps 1 4 2 Remove the fuse F1 F2 F3 or F4 from its fuse holder FIG 10 3 Snap new fuse into holder 4 Follow Replacing Power Supply Board steps 8 12 WARNING Servicing the power supply board exposes you to high voltage To avoid electric shock turn off EasyKey power and shut off power at main circuit breaker before servicing WA...

Page 19: ...wer on to test operation Smart Fluid Panel Preparation Replacing Control Board Replacing Air Flow or Pressure Switch Replacing Solenoids Reassemble Smart Fluid Panel Preparation 1 Follow Pressure Relief Procedure page 8 2 Close main air shutoff valve on air supply line and on ProMix II 3 Shut off ProMix II power 0 position FIG 12 4 Loosen the 4 screws 16 then remove the Smart Fluid Panel cover 15 ...

Page 20: ...rd 706 with 4 screws 707 6 Connect cables to control board 706 FIG 14 Insert fiber optic cable connectors J4 J6 into board connectors E matching blue with blue black with black and hand tighten connectors E FIG 16 7 Fluid Panels with Color Change Orient the EEPROM U25 so its notch lines up with the notch marked on the fluid control board and install it in the board The EEPROM leads may need to be ...

Page 21: ...h additional color Refer to Pneumatic Diagram page 30 To replace a single solenoid 1 Follow Preparation procedure page 19 and shut off power at main circuit breaker 2 Disconnect 2 solenoid wires N from control board 706 FIG 17 3 Unscrew 2 screws P and remove solenoid 712 4 Install new solenoid 712 5 Connect 2 wires N to control board 706 Solenoid wires are polarized red black Refer to ProMix II El...

Page 22: ...lief Procedure page 8 Make sure you complete step 11 2 Close main air shutoff valve on air supply line and on ProMix II 3 Shut off ProMix II power 0 position 4 Unscrew cable connector 110 from meter 1 FIG 20 5 Unscrew M6 screws 107 from bottom of meter mounting plate 108 with socket wrench FIG 19 6 Unscrew fluid line from meter inlet P 7 Unscrew meter 1 from dispense valve connector H FIG 20 8 Ser...

Page 23: ...fluid manifold 17 5 Service fluid manifold as instructed in the Fluid Mix Manifold manual Installing 6 Secure fluid manifold 17 to mounting plate 13 with 4 screws 18 7 Install meters 1 See steps 9 11 at left 8 Connect air and fluid lines 9 Calibrate meter as instructed in ProMix II Operation manual CAUTION To avoid leakage secure the meter 1 to the dis pense valve connector H before connecting it ...

Page 24: ...ucted in the following manuals Installing 9 Mount color change assembly to panel wall 10 Connect air and fluid lines 11 Reassemble Smart Fluid Panel page 22 WARNING Read warnings page 6 Before disconnecting verify that air and fluid lines are clearly labeled to ease reassembly Mounting screws for the low pressure color change assembly are located on the inside panel wall Manual Description 307731 ...

Page 25: ...nnector A and your PC COM1 port See FIG 24 The software is designed for COM1 cable connection If a COM1 port is not available follow Changing the Serial Port instructions below Changing the Serial Port 1 After installing the software start the Setup program by double clicking on the ProMixII Setup desktop icon or select the Setup program from the Start menu Start Programs Graco ProMixII Setup 2 Te...

Page 26: ...Start Programs Accessories Communications HyperTerminal b Enter a name for the new connection This name will appear on an icon for the connection on your desktop c Click OK d From the Connect Using list click the PC port you connected the cable to e Click OK f A dialogue box appears to set communication parameters Set the parameters as shown in Communication Parameters table If Using TeraTerm a St...

Page 27: ...r 1 2004 10 17 00 Warning you are about to erase your application software Type yes to continue upgrading software reboot to cancel yes Boot software screen appears Yes entered to continue Sector 1 erased Sector 2 erased Sector 3 erased Sector 4 erased Sector 5 erased Status screen lists each sector when it is completely erased Hyperterminal Go to Menu Transfer Send Text File and select rec file T...

Page 28: ...6 software versions Example of Software Version request Sequence Welcome to the Graco Control Application Menu Build date Apr 1 2004 10 17 00 a Software Update and Version Information b Data Transfer c Utility Enter Selection a c a Main menu appears Option a selected a Install EasyKey Software b Install Control Software c Display Software Versions d Display Entire Flash Checksum e Return to Main M...

Page 29: ...ion port as ProMix II Typical communication conflicts occur with fax and handheld computer software Close or deacti vate conflicting software Try switching to another PC communication port If using Hyper Terminal try closing then restart ing the program Sometimes new communications parameters do not take affect until the software is restarted Try pressing the PC Enter key multiple times to display...

Page 30: ... MANIFOLD AIR EXHAUST MUFFLER AIR PURGE VALVE SOLENOID 12 VDC DISPENSE VALVE B SOLENOID 12 VDC 5 32 TUBE 5 32 TUBE COLOR CHANGE VALVE CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 6 A B CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 5 A B CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 4 A B CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 3 A B CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 2 A B CC 6 OPEN 5 32 TUBE COLOR CHANGE VALVE 1 ...

Page 31: ... 4 072 2 3 0 2 4 2 34 4 2 2 2 2 2 2 2 2 2 2 2 2 2 6 3 2 2 2 2 2 2 3 53 53 8 8 6 3 3 3 02 3352 37 4 2 7 37 4 54 2 3 5 4 3 2 4 2 02 4 2 4 2 0 35 2 37 4 7 4 2 2 33 2 22 2 2 0 2 4 2 4 2 6 6 6 3 7 4 3 6 3 3 2 33 2 2 33 4 2 5 0 7 2 2 2 37 4 0 0 0 7 2 3500 9 6 6 WARNING Do not install equipment approved only for non hazardous location in a hazardous area Substitu tion of components may impair intrinsic s...

Page 32: ...Parts Table Ref No Part No Description Qty 9 234443 EasyKey Display page 36 1 10 234441 Operator Station page 35 1 11 15D320 Cable fiber optic 1 12 234453 Cable power 1 13 15D244 Mounting Plate manifold 1 14 248252 Smart Fluid Panel page 38 1 15 15D247 Cover 1 16 113783 Screw machine 1 4 20 UNC x 5 in 4 17 248251 Mix Manifold see manual 310654 for mix manifold and 310655 for fluid valve 1 18 11292...

Page 33: ...Parts ProMix II Assembly 310653D 33 1 2 3 4 9 10 11 12 13 14 15 16 17 18 19 21 21 41 42 34 23 24 30 33 35 20 40 TI4860a TI4893a ...

Page 34: ...308778 1 244292 G3000HR Flow Meter 234566 only see manual 308778 1 102 195283 Shield 1 104 166846 Adapter 1 4 npt x 1 4 npsm 1 105 114339 Swivel Union 1 4 npt x 1 4 npsm 1 106 501867 Check Valve 1 4 18 npt 1 107 114182 Screw machine M6 x 16 2 108 15D248 Mounting Plate 1 109 112925 Screw cap 1 4 20 UNC x 375 in 2 110 234628 Cable Assembly 42 in 107 cm 1 107 108 110 102 101 104 105 106 ...

Page 35: ... 4 212 114993 Screw machine M4 x 7 x 8 4 213 115322 Lock Washer 4 mm 4 215 110874 Washer 1 217 223547 Ground Wire 25 ft 7 6 m 1 218 Suppressor 1 219 119248 Connector 5 position 3 81 mm 1 220 111987 Connector strain relief 1 Part No Description 15D547 Operator Station Paint Shields package of 10 202 201 203 204 205 215 206 207 212 213 210 220 219 218 Pin 1 ______ Green ______ Pin 1 Pin 2 ______ Whi...

Page 36: ...5 8 518 C19293 Nut machine hex 10 32 UNF 6 519 194337 Grounding Wire door 1 520 223547 Grounding Wire unit 25 ft 7 6 m 1 521 Back Plate includes 521a 521d 1 521a 255240 KIT Circuit Board includes items 521b 521c 1 521b 15D979 Fuse quick acting 0 4 amp 2 521c 114788 Fuse time lag 2 amp 2 521d Screw machine 10 24 UNC x 375 in 522 Harness 1 525 Suppressor 1 Part No Description 118337 Backlight Repair...

Page 37: ...Parts EasyKey Display 310653D 37 501 506 503 522 521 502 Alarm 509 505 510 519 521a 521c 521b 521d 518 507 515 525 514 515 508b 508d 508a 508e 508c ...

Page 38: ... 718 114263 Connector 1 8 npt x 5 32 in OD tube 8 719 114669 Screw machine M5 x 10 2 720 15D647 Connection Harness 1 721 112512 Wire Ferrule orange 8 722 112514 Wire Ferrule AWG 18 4 723 15D916 Fitting straight 1 4 npt x 5 32 in OD tube 1 724 116772 Connector 4 position 3 81 mm 1 725 119163 Connector 8 position 3 81 mm 1 726 117369 Connector 11 position 3 81 mm 1 727 115841 Elbow 1 4 npt x 3 8 in ...

Page 39: ...G3000 Meter G3000HR Meter Coriolis Meter 75 3000 cc min 0 02 0 79 gal min 38 1500 cc min 0 01 0 40 gal min 20 3800 cc min 0 005 1 00 gal min External Power Supply Requirements 85 250 Vac 50 60 Hz 2 amps maximum draw 15 amp maximum circuit breaker required 8 to 14 AWG power supply wire gauge Operating temperature range 41 122 F 5 50 C Environmental Conditions Rating Indoor use Pollution degree 2 In...

Page 40: ...disclose any defect in material or workmanship repairs will be made at a reasonable charge which charges may include the costs of parts labor and transportation THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE Graco s sole obligation and buyer s sole remedy f...

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