Troubleshooting
3A5538F
11
Troubleshooting
For information on troubleshooting a Reactor, refer to
the Reactor repair manual.
Disconnect Cellular Module
NOTE:
Before troubleshooting the Reactor, disconnect
the cellular module (A) from the ADM. The Reactor
Connect cannot change Reactor 2 settings while the
cellular module is disconnected.
1. Shut down system. See your Reactor 2 operation
manual for shutdown instructions.
2. Disconnect incoming power at the source.
3. Open the top and bottom door latches to the
electrical cabinet.
4. Open the electrical cabinet.
5. Disconnect the CAN cable (F) from the cellular
module (A) and the motor or hydraulic control
module (MCM or HCM).
6. Disconnect the power supply cable (D) from the
cellular module. Connect the loose end of the power
supply cable (D) to the motor or hydraulic control
module (MCM or HCM).
7. Close and lock the electrical cabinet door with the
door latches.
Problem
Cause
Solution
No module status LEDs are
illuminated.
No power to cellular module.
Turn Reactor proportioner on.
Ensure cellular module is properly
installed. See
No network connection.
Still establishing cellular connection.
Wait a few minutes for the unit to
establish a connection.
Unable to establish cellular
connection.
To establish cellular connection, move
system to a location with cellular
service.
Mount accessory antenna 25D878 on
the outside of your trailer.
Network is connected, but there is no
server connection.
Cellular module software is incorrect. Go to ADM Advanced Software
screen and confirm that software is
correct. If it is not, update the ADM
software.
Server is not responding.
Wait a few minutes for the unit to
establish a connection.
