GPS.AT CT07, Installation Manual

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1.12 General Trouble-Shooting
Sometimes in rare case, if happen that devices are not sending or send not as expected.
For devices installed in vehicles the reasons might be:
•
Loose cables or damaged cables
•
Wrongly fixed, damaged or moved or slipped antennas
•
Wrongly connected permanent power
•
Wrongly connected or not connected ignition
•
A damaged antenna or device or cut cable
For mobile trackers the reasons might be:
•
Battery
•
A damaged device
1.13 Damaged Device / RMA
If a device is damaged, it must be sent back with the SIM card with a completely filled out RMA form. Without the RMA form the
device will be processed. The RMA form can be found on
www.gps.at
1.14 Documentation
After finishing your installation and tests you should send a Installation Document to your customer/partner:
For a better overview the list of installed vehicles shall be summarized and handed over. Please send us a list with all the
vehicles, SIM-Card-numbers and IMEI.
IMEI of Box
GSM number Vehicle name Odometer Odometer Reading
Date
Location of box /
special remarks
We recommend to fill in the vehicle service for every installation. It is an approval document that the installation was tested.
You can download it here:
http://www.gps.at/downloads/vehicle_service_form.doc