108
10
TROUBLESHOO
TING
FOR CUSTOMER SERVICE VISIT US @ GOURMIA.COM OR CALL 888.552.0033
Put the main plug in an grounded wall socket.
Turn the timer control to the required preparation
time to turn on the appliance.
Slide the pan into the appliance properly.
Put smaller batches of ingredients in the pan.
Smaller batches are fried more evenly.
Turn the temperature control to the required
temperature setting.
(see ‘Settings Chart’ on page 12).
Turn the timer control to the required
preparation time.
(see ‘Settings Chart’ on page 12).
Ingredients that lie on top of or across each other
(e.g.fries) need to be shaken halfway through the
preparation time.
(see ‘Settings Chart’ on page 12).
Use oven snacks or lightly brush some oil onto the
snacks for a crispier result.
Do not fill the pan beyond max line
(see ‘Settings Chart’ on page 12).
When you fry greasy ingredients in the air fryer, a
large amount of oil will leak into the pan. The oil
produces white smoke and the pan may heat up
more than usual. This does not affect the appliance
or the end result.
White smoke is caused by grease heating up in the
pan. Make sure you clean the pan properly after
each use.
Use fresh potatoes and make sure they stay firm
during frying.
Rinse the potato sticks properly to remove starch
from the outside of the sticks.
Make sure you dry the potato sticks properly
before you add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
The air fryer does not work.
The ingredients fried in
the air fryer are not done.
The ingredients are fried
unevenly in the air fryer.
Fried snacks are not crispy
when they come out of the
air fryer.
I cannot slide the pan into
the appliance properly.
White smoke comes out
of the appliance.
Fresh fries are fried unevenly
in the air fryer.
Fresh fries are not crispy when
they come out of the air fryer.
The appliance is not plugged in.
You have not set the timer.
The pan is not put into the appliance
properly.
The amount of ingredients in the
pan is too much.
The set temperature is too low.
The preparation time is too short.
Certain types of ingredients need
to be shaken halfway through the
preparation time.
You used a type of snack meant to be
prepared in a traditional deep fryer.
The pan is overfilled.
You are preparing greasy ingredients.
The pan still contains grease residues
from previous use.
Quality potatoes will give an even
cook.
Rinse the potato sticks properly
before you fried them.
The crispiness of the fries depends on
the amount of oil and water in the
fries.
PROBLEM
POSSIBLE CAUSE
SOLUTION
