60
680366
Problem/
error
Indication on the display unit and
problem description
What to do?
E10
Water level sensor error.
Unplug the power cord from the outlet; then, plug
the power cord back into the outlet and switch
on the washing machine.
If the error reoccurs, call a service technician.
E11
Water overflow
If there is water in the drum that exceeds a
certain level, and an error is reported on the
display unit, the washing program will be
interrupted and water will be pumped out of the
washing machine. Restart the programme. If the
error reoccurs, call a service technician.
If there is water in the drum that exceeds
a certain level, and an error is reported on
the display unit, while the washing machine
continues to add water, close the water tap and
call a service technician.
E12
Motor control error
Restart the programme. If the error reoccurs, call
a service technician.
E22
Error while locking the door.
Door is closed, but it cannot be locked. Switch
off the washing machine. Switch it back on and
restart the washing program.
If the error reoccurs, call a service technician.
E23
Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn
off the washing machine, then turn it back on. If
the error reoccurs, call a service technician. To
open the door, see chapter »INTERRUPTIONS
AND CHANGING THE PROGRAMME/Opening
the door manually«.
E26
Failure of temperature sensor on
steam generator
Repeat the washing programme.
If the appliance reports this error again, call a
service technician.
E27
Steam generator failure (steam
heater does not work)
Repeat the washing programme.
If the appliance reports this error again, call a
service technician.
E28
Error during water evaporation
on the steam generator
Repeat the washing programme.
If the appliance reports this error again, call a
service technician.
E36
Electronics communication
failure in the washing machine
Unplug the power cord from the outlet; then, plug
the power cord back into the outlet and switch
on the washing machine.
If the error reoccurs, call a service technician.
680366en.indd 60
680366en.indd 60
5. 03. 2021 11:30:59
5. 03. 2021 11:30:59
