Gorenje SENSE AIR AP500, Manual

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Problem Possible cause Solution
Error code "Fd" appears
on display.
Software error.
Please contact the service
company.
Error code "E3" appears
on display.
Speed not under
control.
Please contact the service
company.
Error code "E0" appears
on display.
Software error, main
EEPROM.
Please contact the service
company.
Error code "E1" appears
on display.
Assembly protection
error. Air inlet grille
not installed correctly.
Install the air outlet and inlet
grille correctly.
Error code "Eb" appears
on display.
Error of
communication
between the
switchboard and the
main control panel.
Please contact the service
company.
Error code "Eu" appears
on display.
Error of
communication of the
PM 2.5 sensor.
Please contact the service
company.
Purifier not working.
The appliance has
assembly protection
feature. If the air inlet
and outlet grilles are
not installed correctly,
the appliance will not
function.
Check if the connecting
cable is connected to the
electric socket; a plug that
is loosened because the
purifier has been moved may
affect power connection.
Then check if the inlet and
outlet grilles have been
installed properly.
Purifier is noisy
although it contains a
small amount of air.
Purification or filter
replacement reset
has been performed,
but the filter has not
been cleaned or
replaced. Air transfer
through filter is
disturbed. The cause
may also be an
object on the walls of
the air inlet or outlet.
First check if there are
objects blocking the air inlet
or outlet grille and if yes,
remove them. Then check
if the pre-filter is soiled or
its lifespan is running out;
if necessary, clean it. In the
end check if the HEPA filter is
full of dust and if its lifespan
is running out. Replace if
necessary.
Purifier emits an
unpleasant smell.
During the first use
the appliance will
have a faint smell
of plastic, which
is normal. If the
appliance operates in
places with intensive
smell (like a smoking
room or grill area)
for a longer period of
time, the filter must
be replaced and
reset frequently.
Check if the air inlet or outlet
grilles are full of dust or dirt.
If yes, ensure maintenance
of the appliance and clean
the dust and dirt from the air
inlet/outlet grille pre-filter.
Casters do not allow
stable movement of
appliance.
Casters are not
optimally installed.
Slightly tilt the appliance and
gently pull out the casters. If
that is not possible, try to pull
them out while turning.