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2019  |  Confidential and Proprietary | Do not distribute

Check Wi-Fi coverage with the camera

Hold the camera up where you are installing it, and view the

video stream with the Nest app.
If the camera can’t connect to Wi-Fi, or if the video stream is

interrupted, they might need to pick another location where

the signal is stronger. Even a few inches can make a

difference.

Secure the cable

Next, you’ll need to secure the power adapter and cable.
See below.

Secure the power adapter and cable

Whichever way you mounted the camera, you’ll need to

attach the power adapter and cable to a wall or other surface

to keep it secure and to make it look tidy.

Install the first cable clip

Install the first clip within 6 inches (15cm) of the camera. This

can help secure the camera’s position and prevent damage if it

ever gets knocked off of its magnetic mount.
To install each clip, we recommend drilling pilot holes

beforehand. Use a 3/32” (2 mm) bit for wood and similar

materials. Or, if you’re installing the wall anchors on brick or

stone, use a 7/32” (6 mm) masonry bit and then gently tap the

anchor into the hole with a hammer.
Insert the cable into the clip.
Screw the clip directly into the wall, or into the anchor.
Note: If you’re tightening the screw with a drill, be careful not to

drill into the cable itself. The cable should be fully inserted into

the clip, keeping it away it from the screw

Summary of Contents for Nest Cam IQ outdoor

Page 1: ...Nest cameras Nest Pro Guide 2019 Confidential and Proprietary Do not distribute...

Page 2: ...ily of Nest Cam for security inside and out Hey there Got Feedback Tell us what you think here Section Page Technical specs See all the details that make up Nest Cams 5 Installation guides A step by s...

Page 3: ...idential and Proprietary Do not distribute Find out all the details and technical specs for the Nest Cam Family Nest Cam IQ outdoor Nest Cam IQ indoor Nest Cam outdoor Nest Cam indoor Meet the Nest Ca...

Page 4: ...prietary Do not distribute Google Nest Cam IQ outdoor Wall plate Outdoor power cable Indoor power adapter Hex key Screws Cable clips Wall anchors Installation Guide What s in the box 3 7 in 3 7 in Mee...

Page 5: ...5 4 2 4GHz Bluetooth Low Energy Requirements Working broadband internet connection with at least 2 Mbps upload speed recommended Requires a compatible phone or tablet with the free Nest app and Blueto...

Page 6: ...Do not distribute Nest Cam IQ indoor Google Nest Cam IQ indoor Power adapter Power cable Wall mount Drywall anchors Drywall screws Cable clips with nails Quick Start Guide What s in the box 2 9 in 4...

Page 7: ...ergy Requirements Working broadband Wi Fi internet connection with at least 2 Mbps upload speed DSL may not qualify Compatible phone or tablet with the free Nest app and Bluetooth 4 0 Some phones tabl...

Page 8: ...o not distribute Google Nest Cam Outdoor Mounting magnet Camera wall plate Power adapter Adapter wall plate Nest screws Wall anchors Cable clips Installation Guide Welcome Guide What s in the box 2 8...

Page 9: ...ith the free Nest app and Bluetooth 4 0 Or set it up from your computer using USB and a web browser For more info visit nest com requirements At 720p each camera requires 200 Kbps to 500 Kbps of uploa...

Page 10: ...nd Proprietary Do not distribute Google Nest Cam Indoor Stand USB cable Power adapter Wall mounting plate Nest screws Quick Start Guide Window decal Welcome Guide What s in the box 2 9 in 4 5 in Meet...

Page 11: ...GHz Requires a web browser or a compatible phone or tablet with the free Nest app and Bluetooth 4 0 Some phones tablets and networks do not support 1080p For more info visit nest com requirements At 7...

Page 12: ...e Wi Fi network as the camera If customer is new to Nest Download the app from the Apple App Store or Google Play Open the app and create an account Tap Add New on the Nest app home screen If customer...

Page 13: ...urface like a shelf Note Ideally they ll want to place the camera high enough to get a good picture of someone s face as they walk in front of it The 130 wide angle view makes it easy to find a spot w...

Page 14: ...oles with the flat black side against the wall Screw in the screws The wall mount should now be securely attached to the wall or ceiling Line up the tripod hole on the camera s base and screw the base...

Page 15: ...lead to damage Then check the camera s video stream with the Nest app Installing the camera on a wall or ceiling with the mounting plate Make sure the location they have picked is close enough to a wa...

Page 16: ...ndoor power adapter Hex key Power cable strap If you used a drill to put in the screws hand tighten them with a screwdriver This will ensure a secure installation and help prevent over tightening and...

Page 17: ...t about head height in the chosen location 7 to 10 feet 2 to 3 meters allows for the camera to see people s faces and be close enough to communicate with the speaker and microphone Nest Cam IQ Outdoor...

Page 18: ...outside of the home but the cable may be exposed inside as you run it to a power outlet The customer will have to conceal the cable once in the home To avoid having an exposed cable run inside the ho...

Page 19: ...he cable hole Use a or 13 mm bit to drill the center hole Run the cable through the hole in the wall and pull it through the wall plate s center hole until you reach the end of the cable Make sure it...

Page 20: ...the bottom Use the app s zoom and enhance feature to crop out anything the customer doesn t want Install the cable Secure the cable using the included cable clips You can install as many clips as need...

Page 21: ...To install the wall plate and cable clips you ll need a Phillips screwdriver and a drill with a 3 32 bit If you ll be using the wall anchors you ll also need a 7 32 masonry drill bit and a hammer Opt...

Page 22: ...r Important Press the collar all the way in and twist clockwise to lock it This will help ensure a weatherproof seal Plug in the power cable and adapter Make sure there s enough length from the outlet...

Page 23: ...included wall anchors Use a 7 32 masonry bit to drill holes for the anchors Gently tap each anchor into the wall with a hammer until it s flush with the surface Then attach the wall plate with the sc...

Page 24: ...re a weatherproof seal Plug in the power cable and adapter Make sure there s enough length from the outlet to the camera You can temporarily run the cable along the path you ve planned for it includin...

Page 25: ...ther surface to keep it secure and to make it look tidy Install the first cable clip Install the first clip within 6 inches 15cm of the camera This can help secure the camera s position and prevent da...

Page 26: ...snap the adapter on Install the rest of the cable clips Install the second cable clip close to where the USB ring connects to the power adapter Install the third clip close to the outlet so that the...

Page 27: ...ether its an error message or a blinking indicator light take care of it right here Solve it If there are potential issues you ll receive error codes or messages on the app To troubleshoot these indiv...

Page 28: ...tions and tips Solve it Customers need their video streams to be reliable so its important to address any video playback issues It could be something like the Nest app not being up to date a Nest serv...

Page 29: ...tifications will be sent only once in most cases With a Nest Aware subscription elevate these alerts by setting up Activity Zones This is where customers can specify an area of the camera s view to en...

Page 30: ...and outdoor elevate your picture quality with HDR which allows you to see crystal clear even in challenging lighting conditions Google Assistant built in Built into the Nest Indoor IQ cam once enable...

Page 31: ...ard Safely get an immediate look at what may have set off your Nest Secure with Nest Cams Arm and disarm from anywhere in the Nest app Equipped with Google Assistant Controlled via the Nest app See so...

Page 32: ...19 Confidential and Proprietary Do not distribute Prefer watching videos Take a look at our Nest Cam IQ Outdoor installation video Additional resources Tell us what you thought about this training her...

Page 33: ...2019 Confidential and Proprietary Do not distribute Prefer watching videos Take a look at our Nest Cam Outdoor installation video Additional resources Tell us what you thought about this training here...

Page 34: ...Confidential and Proprietary Do not distribute Prefer watching videos Take a look at our video that covers both Nest Cam Indoor camers Additional resources Tell us what you thought about this training...

Page 35: ...ttps googleretailtraining exceedlms com student path 11806 nest cam family Google Store https store google com us magazine compare_cameras hl en US Google Support https support google com googlenest t...

Page 36: ...thermostats https store google com magazine compare_thermostats https support google com googlenest topic 9361772 hl en ref_topic 9361189 9371069 7029808 Google Nest Hello Go to GRT https googleretai...

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