Troubleshooting Repair Guide 0918
2
CONTENTS:
MACHINE DOES NOT REACT WHEN PLUGGED INTO THE MAINS AND TURNED ON. ................... 3
MACHINE REACTS TO VOLTAGE WHEN TURNED ON BUT DOES NOT FUNCTION AT ALL. .......... 4
MACHINE BUILDS UP NO TEMPERATURE AND PRESSURE .................................................................4-5
MACHINE BUILDS UP SOME PRESSURE BUT NOT AS IT SHOULD ........................................................ 6
MACHINE REACHES THE CORRECT MAXIMUM PRESSURE BUT HAS NO STEAM OUTPUT ........... 7
MACHINE GOES OVER-PRESSURE................................................................................................................ 7
MACHINE LEAKS STEAM FROM UNDERNEATH ........................................................................................ 8
MACHINE LEAKS STEAM OR WATER ........................................................................................................... 8
BOILER PUMP RUNS CONTINUOUSLY OR NOT AT ALL ........................................................................... 9
DETERGENT PUMP DOES NOT RUN ..........................................................................................................10
WATER TANK LEVEL SENSOR GIVES NO SIGNAL....................................................................................10
VACUUM RUNS CONTINUOUSLY OR NOT AT ALL..................................................................................11
TABLE 1 .............................................................................................................................................................11
This guide presumes a basic knowledge of how the machine functions. If this is
not the case always read the instruction manual to better understand the correct
function of the machine so that the actual malfunction becomes readily identifiable.
Before attempting to repair a machine gather as much information from the
customer as possible. Always ask for a clear and detailed description of what the
machine does or does not do. Many problems can be resolved on the phone or
by email. This avoids machine downtime and costs and helps to reach the best
possible customer satisfaction!
GOODWAY
®
TECHNOLOGIES CORPORATION
HVAC & FACILITY MAINTENANCE SOLUTIONS
For Sales Call:
1-800-333-7467
For Service Call:
1-800-370-2855
ATTENTION!
Always drain and flush the boiler when repairing or servicing the machine. Make
sure that all limestone (calcium carbonates) deposits are removed. Limestone
deposits can be responsible for faulty functioning. These instructions cannot warranty
complete coverage of all issues, but will cover most. If you encounter a problem that
is not listed below please inform us so that we can add it to our list and thus help
others in the future!
ATTENTION:
Item codes used below may change without notice, always refer to
your machines serial number in order to request spare parts from GOODWAY
TECHNOLOGIES.