Goodmans GDVD67LCD User Manual Download Page 25

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Chapter 4

Before requesting service for this portable DVD player, check the chart below for a possible cause of the problem
you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and
restore proper operation.

SYMPTOM (COMMON)

REMEDY

No power.

· Insert the power plug securely into the power outlet.
· Check if the ON/OFF button on the right of the player is set to on.
· Check if no power at the AC outlet by plugging in another appliance for a test.

The player does not start playback

· Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.

when PLAY is pressed.

· This player cannot play discs other than DVDs and audio CDs.
· Check if the disc is defective by trying another disc.
· Check the region (local) code.

The player starts playback but stops

· The disc may be dirty and may require cleaning.

immediately.

· Ensure that the disc is installed with the label side up.

No picture.

· Ensure that the equipment is connected properly.
· Ensure that the input setting for the TV is “AV”.
· Check if external equipment is on.
· Select the same channel and source on the TV as on the player.

· Check if the LCD is on.

No sound.

· Ensure that the equipment is connected properly.
· If using a HiFi amplifier, try another sound source.
· Check the Audio Output Setting menu to make sure that Analog Output is selected.

· Check the Volume Adjustment.

Distorted sound.

· Ensure that the input settings for the TV and stereo system are correct.
· No sound is heard during still picture (pause).

No audio at Digital Output.

· Check the digital connections.
· Check the settings menu to make sure that the digital output is set to on.
· Check if the audio format of the selected audio language matches your receiver

capabilities.
Distorted picture.

· Check the disc for fingerprints and clean it with a soft cloth, wiping it from center
to edge.
· Sometimes a small amount of picture distortion may appear. This is not a malfunction.

Completely distorted picture or no color

· The disc format is not according to the TV-set used (PAL/NTSC).

in picture.
Picture is distorted during rapid

· The picture will be somewhat distorted at times: this is normal.

advance or rapid reverse.
No rapid advance (or rapid reverse)

· Some discs may have sections which prohibit rapid advance (or rapid reverse).

playback.
No 4:3 (16:9) picture.

· Choose the correct setup “TV DISPLAY” item which matches the TV set used.

No operations perform with the

· Check the batteries are installed with the correct polarities (+ and –).

remote control.

· The batteries are depleted: replace them with new ones.
· Point the remote control unit at the remote control signal sensor and operate.
· Operate the remote control unit at a distance no more than 7 meters from the
remote control signal sensor.
· Remove the obstacles between the remote control unit and remote control signal sensor.

No key operation (by the DVD player

· Turn the unit off and then back to on. Alternatively, turn off the unit, disconnect the

AC power and/or the remote control) is

cord and then re-connect it. (The player may not be operating properly due to

effective. lightning, static electricity or some other external factor.)
PLAY does not start playback even

· This may be a result of the parental lock function that has been set.

when title is selected.

Confirm the “PARENTAL” setup.

Audio soundtrack and/or subtitle

· If the audio soundtrack and/or subtitle language does not exist on the disc, the

language is not the one selected

language selected at the initial settings will not be seen/heard.