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Before requesting service for this player, check the chart below for a possible cause of the problem you are experiencing.
Some simple checks or a adjustment on your part may eliminate the problem and restore proper operation.
remote control unit) is effective.
No key operation (by the main unit and/or the
remote control unit.
No operations can be performed with the
No rapid advance or rapid reverse play.
rapid reverse.
Picture is distorted during rapid advance or
Distorted sound.
No sound.
No picture.
Play starts but then stops immediately.
Play fails to start even when PLAY is pressed.
mode.
The player is automatically set to the standby
No power.
Symptom(Common)
Remedy
Insert the AC power plug securely into the power outlet.
The player is automatically set to the standby mode after approx. 30 minutes in the
stop mode (auto power-off function). Turn the power on again.
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
This player cannot play a disc other than DVD, Video CD and CD.
The disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video".
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo system are correct.
Adjust the master volume using the GUI screen for player information.
The picture will be somewhat distorted at times: this is normal.
Some discs may have sections which prohibit rapid advance (or rapid reverse.)
Check the batteries are installed with the correct polarities (+ and
_
).
The batteries are exhausted: replace them with new ones.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 7 m from the
remote control sensor.
Remove the obstacles between the remote control unit and remote control sensor.
Press POWER to set the player to the standby mode and then back to ON.
Alternatively, press POWER to set the player to the standby mode, disconnect the
power plug and then re-connect it. (The player may not be operating properly due
to lightning, static electricity or some other external factor.)
forgotten.
The password for rating level has been
Angle cannot be changed.
languages fail to be selected.
Alternative audio soundtrack (or subtitle)
No subtitles.
not the initial settings.
Audio soundtrack and/or subtitle language is
Play does not start even when title is selected.
Symptom [DVD]
Remedy
Confirm the Rating setting.
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
Subtitles appear only with discs which contain them.
Subtitles are cleared from the TV monitor, Perform the steps to display
the subtitles.
An alternative language is not selected with discs which do not contain more
than one language.
In the case of some discs, the alternative language cannot be selected by ope-
rating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu if one
is available.
This function is dependent on software availability. Even if a disc has a number of
angles recorded, these angles may be recorded for specific scenes only.
Please contact your local sales dealer.
No menu play.
Symptom [Video CD]
Remedy
This function works only for Video CDs with playback control.
Goodmans Product Information Helpline 0870 873 0080
Troubleshooting
