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2/2/22, 3:16 PM

GTP-0044W Go!2 Bluetooth Keyboard Pairing/Troubleshooting - Goldtouch

https://www.goldtouch.com/go2-quickstart/

5/5

Shut down your Mac, then turn it on and immediately hold down these four keys together: Option, Command, P,
and R. Keep holding the keys for about 20 seconds, during which your Mac might appear to restart. (If you have
a Mac that plays a 

startup sound

 when you turn it on, you can release the keys after the second startup sound.)

When your Mac finishes starting up, you might want to open System Preferences and adjust any settings that
were reset, such as sound volume, display resolution, startup disk selection, or time zone.

In rare instances when SMC and PRAM resets do not resolve, the user may need to trash their Bluetooth
Preferences.

Pairing Process

Step 4)

 During the Pairing process it is very important with any 3rd party wireless device (not made by Apple)

that the device be in pairing mode before you put your Mac in discovery mode. If you put the Mac in discovery
mode prior to engaging the pairing button on the keyboard, the results will be random.

1) Go to System Preferences/Settings
2) Press Connect on your Keyboard
3) Select Bluetooth from the Settings list
4) The Mac automatically goes into search mode when you press Bluetooth.
5) Once your PC has recognized the device, you will be presented with a pairing code. Enter the pairing code on
the Bluetooth keyboard and press Enter on the GTP-0044W.
6) Please allow time for your system to automatically install the proper drivers for your new keyboard. This can
take up to 60 seconds.

These steps outlined above should help pair your GTP-0044W or help troubleshoot any issues you may be having with

disconnects, repeating characters, not responding in general, etc. If you continue to have trouble with your GTP-0044W

keyboard after following the steps above, please email [email protected] for further assistance.

Summary of Contents for Go!2 GTP-0044W

Page 1: ...ons Please ensure that your computer or device has the latest Bluetooth Receiver by following the steps below Step 1 Check your Device Manager settings in Control Panel to validate current Bluetooth Radio Drivers and proper Bluetooth Radio function Go to Control Panel Device Manager You should see the following under Bluetooth Radios If your system has an integrated Bluetooth Radio you will see an...

Page 2: ...ite Step 2 Make sure Allow this computer to turn off this device to save power is NOT checked on the Bluetooth Radio in Device Manager Below Pairing Process Step 3 Pairing the keyboard can take up to 60 seconds If you do not wait for the drivers to update the device will be visible but will not work You may or may not have to re pair after Bluetooth Radio Driver updates 1 Turn on your GTP 0044W ke...

Page 3: ...under Mouse and other pointing devices Microsoft has changed the behavior of input devices for Windows 10 in some cases so they re connect by default If you are on Windows 7 or 8 8 1 you should see the option Allow This Device to Wake the computer under the Mice and other pointing devices Make sure that Allow this device to wake the computer IS checked in Device Manager Mac User Pairing and Troubl...

Page 4: ...tions below cover systems with both removable and non removable batteries as well as the desktop version only 1 SMC reset is necessary based on your system specifications Resetting the SMC on portables with built in batteries 1 Shut down the computer 2 Plug in the MagSafe power adapter to a power source connecting it to the Mac if its not already connected 3 On the built in keyboard press the left...

Page 5: ...rty wireless device not made by Apple that the device be in pairing mode before you put your Mac in discovery mode If you put the Mac in discovery mode prior to engaging the pairing button on the keyboard the results will be random 1 Go to System Preferences Settings 2 Press Connect on your Keyboard 3 Select Bluetooth from the Settings list 4 The Mac automatically goes into search mode when you pr...

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