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Compass™ Service Manual

GP600-SM

10

    RevA 02062006

II.  TROUBLESHOOTING ELECTRONICS

AND THE SHARK® CONTROLLER

Note:  The Dynamic® control module can be mounted on either side of the power chair
frame, in an upright position, using M5 screws.  These should be tightened to a torque of
approximately 2 Newton meters (1816 lb.-in.).

NOTE: Batteries must have at least 18 VDC (combined) for the Shark system to operate.  If
they do not, charge the batteries and perform a load test.

The following instructions provide details on diagnosing flash codes, in addition to the information provided in
the Shark manual:

Flash Code 1:  Possible Stall Timeout or User Fault

Release the joystick to neutral and try operating the power chair again.

Flash Code 2:  Battery Fault

Ensure that the battery cables are installed correctly per the owner’s manual.  Check for source voltage.

Flash Code 2 Amber:  Over- or Under-voltage Fault

Checking the Voltage

Check the battery voltage.  If the batteries are producing between less than 13 VDC, charge them and
perform a load test.

Checking the Battery Charger

1. Unplug the joystick cable from the jumper harness.
2. Plug the charger into the joystick.
3. Take a voltage reading from the top two pins at

the end of the joystick cable; your reading
should be 27-29 VDC.  

See figure A.

Figure A.  Top and End of Joystick Cable

Summary of Contents for compass

Page 1: ...SERVICE MANUAL ...

Page 2: ... the Pitch on the Front Casters 7 G Removing and Installing the Battery Tray Shroud 8 H Removing and Installing the Controller Module 8 I Removing and Installing the Retractable Desk Arm Assembly 9 J Moving the Joystick to the Left Side of the Power Chair 9 K Installing the Seatbelt 9 II TROUBLESHOOTING THE SHARK CONTROLLER 10 Flash Code 1 10 Flash Code 2 10 Flash Code 2 Amber 10 Flash Code 3 or 4...

Page 3: ...ge are also excluded This warranty only covers failures due to defects in materials or workmanship which occur during normal use and does not cover damage that may incur in shipment or failures which are caused by products not supplied by Golden Technologies Inc or failures resulting from accident misuse abuse neglect mishandling misapplication alteration modification or by anyone other than an au...

Page 4: ...in SEAT DIMENSIONS Standard seat cushion 18 in x 18 in 18 in x 20 in 20 in x 20 in Adjustable armrest width measured from outsides 23 1 4 in to 29 3 4 in Adjustable armrest to seat cushion height 8 in 9 in or 10 in Adjustable seat to floor height With U1 batteries 18 in to 23 in With NF22 batteries 20 in to 23 in Adjustable seat back to floor height with U1 batteries Add 2 in to each measurement i...

Page 5: ...R CHAIR VOID THE WARRANTY AND OR RE SULT IN SEVERE INJURY OR POSSIBLY DEATH Refer to the Compass Owner s Manual for the following information Battery Access Battery Charging Battery Removal Installation NOTE If you are replacing U1 batteries with NF22 batteries you must remove the battery divider before installing the NF22 batteries and then install the larger battery cover Comfort Settings Joysti...

Page 6: ...r Seat Receivers Remove the four ball detent pins from the seat posts and remove the H bar seat receivers Reverse these instructions to reinstall setting the correct height and pitch B Removing and Installing a Front Caster Arm Cover and Rear Fender 1 Place the power chair on its side being careful to protect its surface NOTE Use a flashlight when per forming the next steps 2 Remove the screw B1 f...

Page 7: ... six 5 mm Allen head bolts C4 that secure the transaxle assembly to the power chair frame 6 Remove the motor C5 Reverse these instructions to reinstall the motor and drive wheel WARNING REMEMBER TO REIN STALL THE KEY IN THE TRANSAXLE D Removing and Installing the Front Caster Arm 1 Remove the front caster arm cover rear fender and drive wheel Refer to instruction sets B and C 2 Remove the 17 mm nu...

Page 8: ...tall the fender fork assembly NOTE All four fenders are the same size When replacing the assembly face the duckbill to the rear with the flow of the fork CAUTION Be sure to test for free wheeling F Adjusting the Pitch on the Front Casters 1 Place the power chair on a level surface 2 Hold the jam nut F1 with a 17 mm box wrench and turn the bolt F2 clockwise using a 5 mm Allen wrench to raise increa...

Page 9: ...reinstalling to avoid damage NOTE If the Velcro straps need to be replaced use needlenose pliers to spread open the clips to remove them from the straps Then replace the straps with the loop ends facing up H Removing and Installing the Control Module 1 Unplug the battery harness See figure 7 2 Disconnect both motor harnesses 3 Remove the jumper harness 4 Remove the batteries from the tray 5 Remove...

Page 10: ...1 to left armrest assembly 4 Remove the two 3 mm button head screws J2 and 5 16 in nuts J3 from the joystick mounting plate J4 5 Remove the joystick J5 from the joystick mounting plate by uninstalling the 4 mm Allen head screws J6 underneath the plate 6 Attach the joystick to the new left retractable desk arm assembly following steps 5 and 4 in reverse with the same hardware 7 Reattach the retract...

Page 11: ...ion provided in the Shark manual Flash Code 1 Possible Stall Timeout or User Fault Release the joystick to neutral and try operating the power chair again Flash Code 2 Battery Fault Ensure that the battery cables are installed correctly per the owner s manual Check for source voltage Flash Code 2 Amber Over or Under voltage Fault Checking the Voltage Check the battery voltage If the batteries are ...

Page 12: ...e securely plugged in 2 Check that the contacts in the connectors are not damaged or corroded 3 Check the park brakes using an ohm meter by disconnecting each park brake and measuring the resistance at the connectors If the resistance is more than 100 ohms or less than 20 ohms the park brake is probably faulty Flash Code 7 Joystick Fault Checking the Jumper Harness Voltage 1 Unplug the joystick ca...

Page 13: ...ce Manual GP600 SM 12 RevA 02062006 Flash Code 9 Communications Fault Check the connections and wiring replace the joystick Flash Code 10 Unknown Fault Check the connections and wiring consult a service agent NOTES ...

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