12.1 INCH DIGITAL PICTURE FRAME
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Technical Support
Frequently asked questions
1) Q: Can I use touch-enabled technology for my Digital Picture Frame?
A: The LCD screen does not support touch-enabled technology. Please use
the remote control included or the keys on the side of the unit to control the
Digital Picture Frame.
2) Q: Can I switch between different photos by using different memory cards?
A: Yes. When you connect your memory cards to the Digital Picture Frame, it
will display photos, music and video files stored on that specific card that are
in the required format for the Digital Picture Frame. You can even switch
between different card reader formats to view different pictures.
3) Q: If I keep showing the same photo for a long time, will it damage the LCD
screen?
A: No. The Digital Picture Frame can display the same photo continuously for
1,000 hours without causing damage to its LCD screen.
But it is
recommended not to show the same picture continuously for more than 1
month.
4) Q: How do I store music files?
A: First, use a personal computer and popular audio editing software to
convert your music to MP3 format. The Digital Picture Frame will only play
MP3 files so all Windows Media Player™ and/or iTunes™ files will have to be
converted first. You can use a card reader or your digital camera to transfer
those files to your memory card.
5) Q: Does the Digital Picture Frame have built-in memory?
A: No. The Digital Picture Frame does not have any internal memory to store
your files. You must use a compatible memory card to play your Media files.
6) Q: Can I insert multiple memory cards?
A: Yes. Turn off the unit before you insert any card. The screen will show what
types of memory cards are in the slots. Use the remote control to select the
memory card.
7) Q: What is the maximum picture size?
A: The Digital Picture Frame is able to display pictures up to 12 Mega Pixels.
8) Q: Does it play every type of AVI and or MPEG4 videos?
