9
FAQ & Solutions
Q: There is no video output or audio and
video display is not normal:
A:
1) Press the Receiver's reset button to reset
the unit.
2) Use a shorter network cable.
Q: The Receiver's Link LED is flashing:
A:
1) Make sure the network cable follows the
IEEE-568B wiring standard.
2) Check whether TX has HDMI signal input.
3) Reset both TX & RX and reconnect.
Q: The extender is not working properly:
A:
1) Please check the cable lengths below:
- HDMI cables: Up to 5m
- Network cables (CAT5e/6): Up to 50m
2) Press the reset button on the TX/RX and
reconnect.
Q: RX Link LED is on but there is no image:
A:
1) Press RX reset button to reset the unit.
2) Make sure the HDMI cable is firmly
connected to the display.
3) Use a higher quality network cable.
