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GodEngine SkyATA-102 User Manual Download Page 4

 

4

1.1 Package Contents 

 

SkyATA-102 VoIP USB Adapter 

 

Type B USB cable(Male A to male B)     

 

Installation CD including SkyATA-102 AP 
setup program, quick installation guide 
and user manual 

 

1.2 Product Specification 

Model Number

  SkyATA-102 

Dimensions

    L x W X H: 95 X 66 X 22 mm   

Operating System Support

    Microsoft Windows 7, Vista, Windows XP   

or Windows 2000(SP4 or later) 

Skype Version Support

  2.5 or above 

Interface Ports 

         One USB port for computer 

One Phone port for an analog phone 
One Line port for PSTN line 

LED Indicator

: Blue(Skype), Green(PSTN)   

Stand by (Slow on/off)     

         Ringing (Fast on/off) 
                  Call Active (Always on) 
                  Error (Always off) 

Audio  

16 bit PCM   

Power  

USB power and no external power needed 

Operation Temperature   

0 to 55 degrees Celsius   

Regulatory Compliance   

FCC Class B, CE 

Warranty  

1 year 

 

Note: Specifications are subject to change without notice. 

 

1.3 Main Features 

Flexibility 

 

Make both Skype and PSTN calls with an existing regular or cordless phone 

 

Support 20, 25, 30 and 50Hz ring frequency 

 

Support 2 REN standard loads 

 

Support standard windows USB audio device with unique device ID 

 

Support international busy tone generation to connect with PBX feasibly 

Summary of Contents for SkyATA-102

Page 1: ...SkyATA 102 Icons 30 4 3 SkyATA 102 GUI 31 4 3 1 Option 31 4 3 2 General Setting Page 33 4 3 3 Speed Dial Setting Page 36 4 3 4 Audio Setting Page 37 4 3 5 Multi Call and Conference Setting Page 39 4 3 6 Phone Setting Page 41 4 3 7 Call Forward Setting Page 43 4 3 8 Cheese Button Setting Page Usage 46 4 4 Make a Skype PSTN Call 48 4 5 Make a SkypeOut Call 49 4 6 Answer a Call 52 4 7 End a Call 52 4...

Page 2: ...PSTN Skype Conference Call 60 4 11 2 Hang up a Conference Call 61 4 12 How to use Call Forward 61 4 12 1 PSTN to Skype Call Forward 61 4 12 2 Skype to PSTN Call Forward 63 4 13 Skype Remote Monitor 65 4 14 Skype Recording 71 4 15 Other IM Mode 73 5 FAQs 76 6 Regulation 91 ...

Page 3: ... need to look for phone book and then make the call SkyATA 102 offers simple and convenient user interface for operation You can easily operate it on a regular analog telephone By connecting SkyATA 102 with a cordless or DECT phone you can make receive a Skype call through the handset keypad without having to stay close to your computer With PSTN and Skype through one cordless or DECT phone you ca...

Page 4: ...One Line port for PSTN line LED Indicator Blue Skype Green PSTN Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16 bit PCM Power USB power and no external power needed Operation Temperature 0 to 55 degrees Celsius Regulatory Compliance FCC Class B CE Warranty 1 year Note Specifications are subject to change without notice 1 3 Main Features Flexibility Make bot...

Page 5: ... way as you do with your existing phone line Similar dialing behavior as a traditional PSTN call Support FSK caller ID for Skype calls with speed dial number for easy call back Easy of use and user friendly interface SkyATA 102 AP program automatically live updates from internet Cheese Button If Skype audio quality is not good or Skype contact doesn t answer the call Just press two keys through ph...

Page 6: ...at 800 MHz or better 128 MB RAM with a USB port and a CD ROM drive Microsoft Windows 7 Vista Windows XP or 2000 SP4 or later 50MB free hard disk space Skype version 2 5 or above free download from http www skype com Internet connection WiFi ADSL 56kbps Modem etc 1 5 SkyATA 102 LED 2 Install Skype Software The first step of setting up SkyATA 102 is to install Skype on the computer This chapter desc...

Page 7: ...02 AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyATA 102 AP program from our web site or get help from our supporting people 1 Open an Internet browser and in the address bar enter http www skype com 2 When the Skype web page appears click Download Skype The download is free 3 After downloading double click ...

Page 8: ...ious step An Options window will pop up and user can choose preferred installation folder by Browse User can choose to check boxes for Create a desktop icon Launch Skype after installation or Start Skype when the computer starts Then click Install ...

Page 9: ...9 Note user can always click Back to go back to the previous step 6 After installation Skype will ask for Create Account Then click Next ...

Page 10: ...10 7 User can provide e mail address and country information and then click Sign In ...

Page 11: ...11 8 A Getting Started window comes up Press Start button to get a simple guide for setting up Skype ...

Page 12: ...12 9 The next window will help user to check your sound settings by making a Skype test call Click Next ...

Page 13: ...13 10 The next window will guide user to add friends to user s Skype contact list Click Next ...

Page 14: ...14 11 Then user can try to call friends Click Next ...

Page 15: ...15 12 Next window will guide user to call ordinary phones with Skype SkypeOut and click Finish ...

Page 16: ...16 13 Next Skype main window will pop up and user can start to enjoy Skype ...

Page 17: ...17 14 When a new Skype contact calls you Skype will ask for your authorization User can make own decisions and click OK ...

Page 18: ...18 2 2 Set a Speed Dial Number 1 From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu ...

Page 19: ...ts speed dial number Then click OK 3 The speed dial number is set to the contact Follow the same procedure to set a Speed Dial Number to the other contacts 3 Setup SkyATA 102 3 1 SkyATA 102 Hardware Setup 1 Get the SkyATA 102 from SkyATA 102 package ...

Page 20: ...through the USB cable 3 Connect one telephone cable between the Phone port of SkyATA 102 and the telephone RJ11 port 4 Connect one telephone cable between the Line port of SkyATA 102 and PSTN line Connect SkyATA 102 to a standard analog or cordless phone set only ...

Page 21: ...PSTN lines otherwise SkyATA 102 might be damaged 3 2 SkyATA 102 Software Setup After the installation of the Skype software and the SkyATA 102 hardware setup the next step is to install the SkyATA 102 AP Application Program software into the computer To install the SkyATA 102 AP software 1 After the SkyATA 102 is connected to the computer it will take up to 15 ...

Page 22: ... the Installation CD into the CD ROM drive of the computer Double click the setup exe file Then follow the instructions to install the SkyATA 102 AP program 3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation ...

Page 23: ...se other application programs before continuing to install After other applications are closed click Next 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language click OK ...

Page 24: ...pears Read the on screen instructions and click Next 7 In the next window check the box of I accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation ...

Page 25: ... If this is not a preferred folder for user click Browse and choose a folder from the list After deciding folder for the installation click Next 9 In the next window choose a preferred folder for SkyATA 102 program s shortcuts in Start Menu folder A default folder will appear If this is not a ...

Page 26: ... t create a Start Menu folder Click Next when the setting is done 10 The next window is to create the Desktop icon or the Quick Launch icon Check the appropriate box as desired After SkyATA 102 AP is launched the Desktop icon will appear on the computer desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen Click Next ...

Page 27: ...e user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If not click Install to start the installation 12 In the next window user can choose to launch SkyATA 102 Check the Launch ...

Page 28: ...er program wants to use Skype Choose Allow this program to use Skype or Allow this program to use Skype but ask again in the future Check the appropriate box Then click OK Note Please do not choose the option of Do not allow this program to use Skype If this option has been chosen and user still wants to use SkyATA 102 please refer to Q7 of Chapter 5 FAQs for solution ...

Page 29: ...29 4 Use SkyATA 102 4 1 Before Making a Call Before making a call using SkyATA 102 please make sure the following requirements have been met ...

Page 30: ...s have been added User sets a Skype Speed Dial number for a contact as below From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu SkyATA 102 AP program is installed and launched successfully by checking if SkyATA 102 system tray icon at the right bottom corner of Windows desktop shows When user ...

Page 31: ...oftware version The on line help will be launched when user chooses Help from SkyATA 102 system tray icon On line help supports language English Traditional Chinese and Simplified Chinese IM Mode can be an audio device for other IM Softphone Exit will close SkyATA 102 AP Application Program program Following are detailed descriptions about SkyATA 102 Option settings 4 3 1 Option The Option dialogu...

Page 32: ...ved and user has the updated setting when user launches Sky911 again User can use Cancel button to cancel the changes and Option dialogue closes immediately Besides user can click Default button to refresh settings to default settings in every pages There are following seven pages General Setting Page Speed Dial Setting Page Audio Setting Page Multi Call and Conference Setting Page Phone Setting P...

Page 33: ...is option dialogue provides the basic operation settings including Default operation mode setting switch key Phone Line connection Language Auto start up Initial ring Skype window pop out Call delay SkypeOut country code and Area code ...

Page 34: ...user selects VoIP as the default operation mode user can dial a Skype call directly after user picks up phone For PSTN call user needs to dial key first and then hears a PSTN dial tone Make a PSTN call as user did in the past When user selects PSTN as the default operation mode user can dial a PSTN number directly after user picks up phone For Skype call user needs to dial key first and then hears...

Page 35: ...upported languages list then Language will be set to English automatically The default language is determined by the Select Setup Language setting during SkyATA 102 setup program is installing Auto start up If this setting is enabled SkyATA 102 program will be automatically loaded and executed when the computer operating system is started The default setting is enable Initial ring If this setting ...

Page 36: ... add area code by himself in case there is any area code missing or new added to prevent possible wrong number dialed out After user clicks Add button there will be one Input a new area code window pop out user needs to fill in the area code or mobile prefix number and the digit of the tradition local number or mobile number Then click OK to make it valid 4 3 3 Speed Dial Setting Page Skype doesn ...

Page 37: ...37 4 3 4 Audio Setting Page In Audio setting page user can change audio settings including SkyATA 102 device volume control and Windows default audio device setting ...

Page 38: ...nput and recording volume drag the microphone volume scroll bar Notice If user attempts to change SkyATA 102 volume from Sounds and Audio Devices in control panel SkyATA 102 program will adjust the volume to its default value If user attempts to change SkyATA 102 s microphone volume from Sounds and Audio Devices in control panel and the volume exceeds SkyATA 102 s default value Sky911 will adjust ...

Page 39: ...ith this function user can easily change Windows default audio device for different applications 4 3 5 Multi Call and Conference Setting Page User can select to enable the functions of Multi Call and Conference individually The page includes settings for Multi Call setting Function key and Conference setting Function key After Multi Call or Conference function is enabled the corresponding function...

Page 40: ...d of time User can switch talk within the reserved Skype PSTN calls by pressing function keys 1 For detailed operation instructions please refer to this user manual section 4 10 Make a Multi Call The default setting for Multi Call is enable Conference setting Function key When Conference function is enabled the function keys for Conference are 2 Then user can make a one on many talk with the maxim...

Page 41: ...age This page provides the related configurations about phone settings such as Ring signal frequency selection and International busy tone setting which includes Country selection and User s busy tone parameter setting Ring signal frequency selection Here supports four types of ring signal frequency 20Hz 25Hz 30Hz 50 Hz User can choose a proper ring signal frequency according to the ring frequency...

Page 42: ...ature also allows user to set the appropriate settings of busy tone when Sky911 is connected with one PBX for different application By selecting a country the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this...

Page 43: ...43 4 3 7 Call Forward Setting Page This page provides two kinds of Call Forward settings including Incoming PSTN call and Incoming Skype call ...

Page 44: ... Skype forwarding function by checking Forward incoming PSTN to Skype box Default is disable Ring time before forward User can choose preferred Ring time before forward For example if user chooses 1 second as the Ring time before forward any incoming PSTN call will be forwarded if user doesn t pick up phone after 1 second There are options from 0 to 30 seconds ...

Page 45: ... Pre assigned Skype number User can set a fixed Skype number for PSTN to Skype call forward With Forward incoming PSTN to Skype function enabled any incoming PSTN call will be forwarded to the Pre assigned Skype number if user doesn t pick up the incoming call within the preset Ring time before forward Incoming Skype call Forward incoming Skype to PSTN User can utilize this device remotely to make...

Page 46: ...number for Skype to PSTN call forward With Forward incoming Skype to PSTN function enabled any incoming Skype call will be forwarded to the Pre assigned PSTN number if user doesn t pick up the incoming call within the preset Ring time before forward Pre assigned PSTN forward table In addition to one Pre assigned PSTN number for all incoming Skype calls user can use the Pre assigned PSTN forward ta...

Page 47: ...f user wants to use Cheese button function After pressing keys 1 2 3 or 4 user can either talk to the contact through SkypeOut or PSTN line User can continue the conversation without the efforts of looking for phone book and then making a call again Press 1 keys to call the SkypeOut number 1 as user set Press 2 keys to call the SkypeOut number 2 as user set Press 3 keys to call the PSTN Number 3 a...

Page 48: ...hone call or a PSTN call using SkyATA 102 User might encounter trouble for service call such as 800 when user presses or key during the service call Default Operation mode PSTN 1 Pick up the phone receiver and user can find SkyATA 102 green color LED ...

Page 49: ...he phone receiver and user can find blue color LED solid on Follow above steps 2 3 in default PSTN operation mode procedures to make a Skype call 2 User will hear a busy tone until phone is on hook if the Skype contact is Offline rejects to take user s call or hangs up before user does The busy tone will be generated when user s status is Offline when phone is off hook or user dials a wrong speed ...

Page 50: ...aking SkypeOut contact SkypeOut call number format is 00 or key country code local PSTN Mobile number For example user can make a call to U S A by pressing 00 1 408 888 8888 User can omit 00 country code when making a SkypeOut call by selecting SkypeOut country code from General page after choosing Option of SkyATA 102 system tray icon SkyATA 102 supports smart dialing for calling to USA Canada Ta...

Page 51: ...ne 5 User can t call contact s office number through SkypeOut by adding key between office number and extension number User needs to make a SkypeOut call to a contact s office number first and then dial extension number through phone keypad or Skype keypad can be pulled down from Skype dial tab when you are making the call when user makes the call through Skype window interface ...

Page 52: ...nd wait for the contact to proceed with the call 3 User will hear a busy tone if the caller hangs up the call before user does 4 7 End a Call User can hang up the phone to end a PSTN or Skype call or click Skype Hang Up Reject button to end a Skype call 4 8 Use Skype Voicemail After user enables Voicemail by subscribing from Skype user can leave Voicemail to any contact by choosing the contact and...

Page 53: ... Once Voicemail ends there will be a dial tone coming up and user can choose to check another Voicemail or make another call 4 9 Skype Caller ID SkyATA 102 can support Type I FSK Caller ID for Skype call If SkyATA 102 is connected to one phone with FSK Caller ID support then user can see the caller s Skype account from display screen when there is an incoming Skype call and the ...

Page 54: ...ng time will be the callee s PC local time and the time displayed will also be decided by the phone supporting format and whether the phone supports time display or not There are two ways to set Skype speed dial number One is to set from Skype GUI for Skype version earlier than 4 0 For Skype version after 4 0 Skype doesn t support Skype speed dial and user can use SkyATA 102 GUI to set speed dial ...

Page 55: ...ll first and then add another Skype contacts for a Multi Call 2 If user is calling a Skype contact with a voice mail on going the call can t be reserved and user can press key to disconnect the call 4 10 1 Make a Skype Multi Call 1 When a Skype call is undergoing pressing the Multi Call function key 1 will put the current Skype call on hold There will be a dial tone to inform user it is ...

Page 56: ...needs to press Multi Call function key 1 to hold current Skype contact then press key to switch to PSTN mode and make a PSTN call 2 Add the waiting call into a Multi call during a Skype call When user is talking with a Skype contact and there is another incoming PSTN or Skype call coming user will hear an interrupt tone There will be one tip to guide user to press 1 keys to reserve the current Sky...

Page 57: ...ll he she can press the and 1 keys and soon there is a Skype dial tone coming up Pressing the and 1 keys again after the dial tone the talk is then switched to the next reserved call The sequence of the switch circulation is the same as the sequence these calls were established For example user sets up call 1 to call 5 After user talks to call 5 the next switch will be call 1 4 10 4 Hang up the cu...

Page 58: ...n the call enters contact s answering machine voice mailbox Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing Multi Call function key 1 4 10 5 End all calls User can hang up the phone to end all calls 4 11 Make a Conference Call User must make sure Conference call function is enable and the function key is 2 ...

Page 59: ...eously but it can only be started when user is on a Skype call In order to prevent possible troubles when user presses key during a PSTN service call such as 800 we need user to start a Conference call from a Skype call User can t make a PSTN call first and then add another Skype contacts for a Conference call ...

Page 60: ... parties will be in a Conference However user need to press key to switch to PSTN mode if user wants to add a PSTN contact and then call the contact s phone number The same procedure can be repeated until the maximum of 4 Skype contacts and one PSTN contact join the Conference 3 User can also use the Skype window interface to make a Skype Conference call Then pick up the phone receiver and wait fo...

Page 61: ...e forward call is not disconnected although user has hung up the initial call for call forwarding User needs to set the international busy tone as setting for user s staying country local Public Switched Telephone Networks by selecting proper country or fill in proper busy tone parameters For details user can refer to this user manual Sec 4 3 6 Phone Setting Page international busy tone setting 2 ...

Page 62: ...is connected and Forward prompt message two Beep tones as default prompt is finished Then user will hear one Skype dial tone if password is pressed correctly otherwise user will get password incorrect reminding message up to two times User can press password or only if user doesn t set password again After hearing Skype dial tone user can dial any Skype speed dial number or SkypeOut number keys fr...

Page 63: ... assigned Skype or SkypeOut number Note Recommend user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary 4 12 2 Skype to PSTN Call Forward User can enable Skype to PSTN Call Forward function by checking Forward incoming Skype to PSTN box After choosing a preferred Ring time before forward like 1 second then any incoming Skype ...

Page 64: ...igned PSTN number in advance and any incoming Skype call will be forwarded to the Pre assigned PSTN number if user doesn t answer the call within the preset Ring time before forward The third option is user can assign different forwarding numbers for different Skype contacts in the Pre assigned PSTN forward table For Forward to any phone number user needs to press password or only if user doesn t ...

Page 65: ...nitor home remotely And it is easy and free With Remote Monitor function enabled user can make a Skype call to home s Skype account which is running with SkyATA 102 Don t set Skype s built in call forwarding function in home s Skype account or login this Skype account in another PC But SkyATA 102 s call forwarding function can be set for use simultaneously SkyATA 102 will automatically pick up the...

Page 66: ...deo is started user can press key to ring the phone for voice talk with the remote site For security and privacy reasons it is not recommended to enable this option unless there is a specific application If user chooses to accept the assigned Skype accounts for Remote Monitor function the assigned incoming Skype calls will be picked up automatically by SkyATA 102 and there is no ring for the phone...

Page 67: ...Skype can find the camera which user will use for Skype remote monitor and test it before using it From Skype main window choose Tools Options Video Settings as below figure User can adjust camera angle for the space which user wants to monitor ...

Page 68: ...main window choose Tools Options Audio Settings as below figure to change Skype Microphone and Speakers as the built in microphone and speaker of camera When remote monitor function is disabled SkyATA 102 will automatically change Skype Microphone and Speakers back to SkyATA 102 and user needs to make the change again when he she wants to use this feature ...

Page 69: ...ice If the input is correct SkyATA 102 will enable Skype video If the input is incorrect the call will be disconnected User can still use the assigned Skype account to make a call to the Skype account running with SkyATA 102 for general voice talk if user doesn t press any phone key within 5 seconds or press key after hearing two beeps However SkyATA 102 will have a longer delay to ring the connec...

Page 70: ...e then user can starts to do call forwarding 2 When user wants to use Remote Monitor function via smart phone please make sure there is no internet down load or running too many programs when user needs to send out password key Password and key need to be sent in time 3 Recommend user to change password regularly to protect possible password leak and only enable Skype Remote Monitor function when ...

Page 71: ...ser can click SkyATA 102 tray icon at the right bottom corner of Windows desktop with right mouse and choose Skype Recording then Skype Recording window will pop out When there is a Skype SkypeOut call in progress user can press Record button to start recording or press 3 from phone press Pause button to pause recording or press 4 from phone or press Stop button to stop recording or press 5 from p...

Page 72: ...etting is Record caller callee Record format Support data format WAV MP3 WMA OGG and FLAC Default setting is MP3 Record window will pop out once there is a Skype call If it is enabled Recording window will automatically pop out when there is a Skype call in progress Default setting is disable Recording auto starts whenever there is a Skype call If it is enabled recording will automatically start b...

Page 73: ...rding file folder will be opened once recording is done Default setting is disable 4 15 Other IM Mode User can use SkyATA 102 for other IMs Softphones like AOL Instant Messenger AIM Windows LiveTM Messenger MSN Yahoo Messenger etc as an audio device by choosing IM mode from SkyATA 102 system tray icon at the right bottom corner of Windows desktop But user can t press phone keypad to make or answer...

Page 74: ...s without audio device setting GUI user can set PC system audio device as SkyATA 102 However PC s music output will go to the phone instead of user s PC speaker Changing PC s system audio device setting can be done through Option page of SkyATA 102 system tray icon as below figure After SkyATA 102 is chosen as PC s system audio device please click OK or Apply Call operation for IM Mode In differen...

Page 75: ... after making or answering an IM call from PC user needs to press key from phone keypad to switch to VOIP mode then talk to the contact During the IM call user can press key to pick up the interrupt PSTN call after hearing an interrupt tone However user can t press key again to switch back to the waiting IM call After switching to the PSTN call user can hang up the PSTN call and press key from pho...

Page 76: ...ce and PC USB port or use USB hub with enough power supply to connect this device and PC USB port We found some PC USB port is extended from motherboard through extension connector cable and sometimes the connector cable is at bad quality it will cause SkyATA 102 malfunction For this case we recommend you to re plug SkyATA 102 into another USB port or use one USB hub with enough power to connect P...

Page 77: ...op up window there will be one new event and possible one plugin authorization for SkyATA 102 exe shown in Skype main window as below User can click the new event if user doesn t see plugin authorization for SkyATA 102 exe Then plugin authorization for SkyATA 102 exe will appear b Click SkyATA 102 exe under one Plugin authorization then one Skype Manage API Access Control window will pop up Choose...

Page 78: ...102 again after SkyATA 102 setup program in installed From All Programs of Windows start menu or SkyATA 102 icon in Windows desk user can launch SkyATA 102 program For Windows XP and Windows 2000 SkyATA 102 will automatically be launched after setup program finishes installation in default The reason is because of Vista s new architecture for security ...

Page 79: ...ess key and will hear a different Skype dial tone Q5 Why some of my computer USB ports don t work with SkyATA 102 A Some Windows 2000 or Windows XP systems might have driver problem with their USB 2 0 ports since both operation systems have been released before USB 2 0 is available However Microsoft s Windows 2000 XP latter service pack has added support for USB2 0 User can access Microsoft web si...

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Page 82: ...2 program installation completes and Windows 2000 pops up message as below User can click OK button then unplug SkyATA 102 and plug again or restart Windows 2000 Re install SkyATA 102 AP program and launch through start menu or SkyATA 102 desk icon to make SkyATA 102 active Q7 Why I still can t use SkyATA 102 after the hardware and software are successfully installed A Whenever the SkyATA 102 AP s...

Page 83: ...ndow Another program wants to use Skype and make proper choice like Allow this program to use Skype but ask again in the future Or choose this device and Remove button on the right side Click OK Re launch SkyATA 102 through start menu or SkyATA 102 desk icon Then Skype will invoke the warning window Another program wants to use Skype again Make a proper choice After this modification SkyATA 102 wi...

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Page 85: ...t install SkyATA 102 AP program at 1st time In some case user might have 1st time plug SkyATA 102 into one Windows 2000 system USB port without installing SkyATA 102 AP program Next time user might plug SkyATA 102 into another USB port and install SkyATA 102 AP program and it worked perfect Later on if user plugged SkyATA 102 into the USB port which user 1st time plugged in then user might have pr...

Page 86: ...cessfully installed or not as description in FAQ 4 c Make sure SkyATA 102 has been chosen as the Skype sound device for Audio In Out please refer to FAQ 12 d Please check whether your computer has entered into power saving mode or not If user s SkyATA 102 supports VoIP mode only no PSTN line then user won t hear any dial tone If user s SkyATA 102 supports both VoIP and PSTN modes user will only he...

Page 87: ...ted when I make or answer a call A Make sure SkyATA 102 has been chosen as the Skype sound device for Audio In Out Go to the Skype window main menu Tools and choose Options In the next window click Sound Devices tab in the left and choose SkyATA 102 from Audio In and Audio Out scroll bar ...

Page 88: ... the original sound device A Right click the volume system tray icon at the right bottom corner of Windows desktop choose Adjust Audio Properties It will come out the Sounds and Audio Devices Properties window Choose the default Windows audio device like sound card Then you should be able to listen to music from your original sound device like speaker ...

Page 89: ...t before you un plug the SkyATA 102 Q15 How can I uninstall SkyATA 102 AP program A Please follow below two steps a Close SkyATA 102 program by clicking SkyATA 102 system tray icon at the right bottom corner of Windows desktop and choosing Exit b Use Windows Start menu choose All Programs and find SkyATA 102 There is Uninstall option Choose it and then click Yes button Q16 How can I dial sign when...

Page 90: ...letes Q20 Why does SkyATA 102 system tray icon at the right bottom corner of Windows desktop show Skype unavailable A Please make sure Skype is launched and on line User can re launch Skype and refer to the following possible cases a SkyATA 102 program is launched but Skype is not active owing to no internet access b Skype program is closed after SkyATA 102 program is launched c User changes Skype...

Page 91: ...s 800 we need user to start a Multi Call or Conference call from a Skype call User can t make a PSTN call first and then to add another Skype contacts for a Multi Call or Conference call However user can invite the incoming Skype call for a Multi Call when user is on a PSTN call Q24 Can I use Skype version later than SkyATA 102 claims to support in this user manual Section 1 4Minimum System Requir...

Page 92: ...equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to note that any changes or modifications made to this device that are not expressly approved may void the users authority to operate the equipment Declarati...

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