GMX MOTORBIKES WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
The manufacturer warrants this product to be free of manufacturing defects for a period of 12 months from date of purchase. This Limited Warranty does
not cover normal wear and tear (exclusions apply) or any damage, failure or loss caused by improper assembly, maintenance or storage or use of the GMX
product. Some parts will have a limited warranty period, please see below. This warranty is a part replacement warranty.
3 Month Parts Replacement Parts
Electrical components, suspension, drivetrain and brakes/fittings.
30 Days Parts Replacement Parts
Bearings, tires, tubes, cables, clutches, brake pads, seats.
Minor assembly is required. In the interest of safety and future warranty claims, it is recommended that you have this product assembled by a qualified, skilled
motorcycle mechanic.
You may need to provide proof for this product of being assembled by a skilled motorcycle mechanic or small engine mechanic a report dvising of the issues may
be needed to process your warranty claims.
The warranty is a parts replacement warranty and labor is not included, defective parts may need to be sent back for inspection.
This Limited Warranty will be void if the product is ever;
- Used in a manner other than for recreation.
- Modified in anyway.
- Rented or commercial use.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly misuse of this product.
Always adhere to the maximum load of the product, over loading the product will void the warranty.
How a claim is made
When making a claim, you will need to provide proof of purchase, condition photos of the item. This information is required to be submitted via the
support center and communication is made through the support center. When the claim is created, the customer will receive the claim number and the
customer support team will reply within 24 hours.
