Glow-worm Betacom2 24, Installation And Servicing

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0020145065_01 - 09/12 - Glow-worm
fault
codes Description
Cause Solution
F61
Fault in the main board
Gas valve command fault
• Check the main boards connections.
• Check the main board.
• Check the appliance DSN number is correct.
• Reset the appliance.
F62 Gas valve closure fault
F63 Fault in the main board memory
F64
Rapid fluctuation of return or flow heating
sensor.
F65 Excessive main board temperature
F67 Flame signal fault in the main board
F68 Fluctuation of flame signal
No return gas / Insufficient gas flow
Gas valve incorrectly adjusted
Defective firing electrode and flame control /
Defective igniter unit
• Check the return gas circuit (gas valve open).
• Check the observe the flame picture and check the
CO
2
setting.
• Check the igniter unit connections.
• Check the state of the electrode (corrosion).
F70
User interface incompatible with the
main board
Incorrect product code
• Check that the appliance DSN code on the screen
matches the product code of the nameplate (in the
event of a fault and the appliance DSN does not
appear, consult menu.d.93 reserved for the code).
• Check the boards reference.
F71 Flow heating temperature sensor fault
Flow heating temperature sensor unclipped
or defective (no temperature variation)
• Check the sensor connections.
• Make sure that the sensor is clipped to the tube.
F72
Permanent temperature difference
between flow and return heating
sensors
Mismatch between the flow and return
heating temperatures (permanent difference)
• Check temperature sensors connections.
• Replace faulty sensors.
F73 Heating circuit pressure sensor fault The sensor is shorted or disconnected.
• Check the sensor’s connections.
• Check the sensor.
F74 Heating circuit pressure sensor fault Fault in pressure sensor
F76 Thermal fuse fault
Thermal fuse disconnected
Defective thermal fuse
• Check the fuses connections.
• Replace the heat exchanger.
F77 Fault in gas valve motor.
Defective gas valve.
Defective condensate pump (option)
• Check the gas valve connections.
• Check the operation of the gas valve.
• Check the operation of the condensate pump (option).
F83
No water in the installation : the
temperature does not increase when the
burner is lit
Return water valve closed
Pump disconnected
Leak in the installation
• Fill the installation.
• Purge the installation.
• Check the pump connections.
• Check the flow and return heating sensor
connections.
• Check that there are no leaks.
F84
Permanent temperature difference
between flow and return heating
sensors
Inverted or disconnected flow and return
heating temperature sensors
Defective temperature sensors
• Check temperature sensors connections.
• Replace faulty sensors.
F85 Flow and return heating sensors fault
Flow and return heating temperature sensor
connected to same tube
• Check temperature sensors connections.
F86 Underfloor heating contact fault
Floor heating contact open
Sensor disconnected or defective
• Check the sensor connections.
• Check that the sensor is connected to the main
board and the shunt is removed.
Err User interface fault Defective user interface
• Check connection from user interface PCB to main
PCB.
• Replace user interface.
MAINTENANCE
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