MADIC ITALIA
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SECURITY ADVICE
6.1
INTEGRITY CONTROL UPON RECEPTION
At the receipt of the equipment is strongly advised to check the product in order to verify that there is no
evidence of tampering or unauthorized modifications.
The product is protected by security sensors, any attempt to open or modify the product will cause a
violation event and thus the product will not work anymore.
For more Security, advices refer to the document BV1000GTV Security Policy.
6.2
PIN ENTRY PROTECTION
The following techniques can be employed to provide for effective protection of the PIN entry during the
PIN entry process. These methods would typically be used in combination, though in some cases a method
might be used singly.
•
Positioning of terminal on the kiosk / vending machine in such way as to make visual observation of
the PIN‐entry process infeasible. Examples include:
o
Visual shields designed into the kiosk / vending machine. The shields may be solely for
shielding purposes, or may be part of the general kiosk / vending machine design.
o
Position the device so that it is angled in such a way to make PIN spying difficult.
o
Pop‐up (temporary) privacy shield attached to the device‐mounting stand. Consumer
(through education and prompting) would put the shield in place during PIN entry
•
Installing device on an adjustable stand that allows consumers to swivel the terminal sideways
and/or tilt it forwards/backwards to a position that makes visual observation of the PIN‐entry
process difficult.
•
Positioning of security cameras such that the PIN‐entry keypad is not visible.
•
Instructing the cardholder regarding safe PIN‐entry. This can be done with a combination of:
o
Signage on the device Prompts on the display, possibly with a "click‐through" screen
o
Potentially, literature at the point of sale
o
A logo for safe PIN‐entry process
•
Protecting the PIN entry from being observed using the hands, as showed below, during the PIN
insertion.
FIGURE 2 – Example of PIN entry protection
For more Security, advices refer to the document BV1000GTV Security Policy.