7 | Countertop M400 Quick Start Guide
©2021 Global Payments Inc. Global Payments Integrated is a service mark of Global Payments Inc.
®
GPI211851
How can I find out more information about my device?
For more information about your device, visit our Help Center at
help.globalpaymentsintegrated.com
and search for “M400.”
How do I contact the Support Team?
Before you contact the Support Team, gather the following information:
•
The serial number of your device. To find the serial number:
1. From the home screen, use the keypad to press
000
.
2. Use the keypad to type the passcode, then tap
OK
.
The default passcode is
9416557
.
3. Note the number next to the
Serial Number
field.
•
Your Merchantware credentials
•
Your POS make and version
Contact our Support Team at
888.249.3220
.
