Warranty & conditions
Warranty period and conditions
1)
The warranty period includes a period of one year starting from the date of
delivery of the product to the customer (A/S period may vary for each part)
2)
All parts of the product are guaranteed by GLK. (for any defects that may
arise during production, assembly or defective parts)
3)
If the product fails due to a general defect in materials within the warranty
period, it will be repaired without requiring replacement of replacement
parts or any other charge.
4)
The product can be exchanged at the consumer's option if the following
conditions are met: a) The product fails more than 6 times within the
warranty period.
5)
Exchange of the product is void if any of the following conditions are met:
a) if the product is defective due to use contrary to the conditions specified
in the user manual
b) the product has been developed, used, or repaired by unauthorized
persons
c) using the product in connection with an inappropriate voltage or
electrical installation without prior knowledge of our authorized service
d) in the event of a defect or damage to the Product during transit beyond
GLK's responsibility
e) the appearance of the product is damaged or scratched while in the
customer's possession
f) the product is damaged by use with an accessory or device purchased
from another company or used in conjunction with an unauthorized service
g) Damage caused by natural disasters such as fire, lightning, flood,
earthquake, etc.
6)
Whether or not damage is due to improper use shall be at the discretion of
GLK.
7)
There is no charge for the regular maintenance service provided by the
manufacturer or importer within the warranty period.
8)
The warranty must be kept within the warranty period. If the warranty card
is lost, warranty service is not provided. A warranty must be provided when
requesting repairs, otherwise the repair cost will be charged.
9)
The warranty attached to the product sold must be completed, signed and
stamped by GLK (or retailer) and the customer themselves. A copy of the
customer must be provided to the customer immediately and the copy must
also be sent to GLK.
“The warranty must indicate the item name, date, and serial number of the
purchased item. "
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