23
Warranty
If a malfunction/defect occurs, the dealer must be informed im-
mediately, and the problem that has occurred must be described
to them in detail. If the problem cannot be solved in this way, the
thoroughly cleaned product, including all accessories, must be
packaged for safe transport and returned in accordance with the
dealer's instructions.
The following information and documents must be attached to
the package:
1. Surname, first name and address (also to be stated on the
outside of the package)
2. Article no. and serial no. (on the running board bottom)
3. Purchase date
4. Original receipt
5. Meaningful description of the fault
6. In case of damage during transport:
Name of the parcel service and parcel number
It is strongly recommended to use the original packaging to en-
sure safe transport. If you use any other packaging, ensure that
it is properly protected against the typical risks of shipping and
has appropriate protective devices. Mere cardboard packaging
with paper padding is not sufficient. Glare Technology USA Inc.
accepts no liability for damage caused by improper packaging,
and the warranty will become void.
