background image

7.4 Warranty Disclaimer

The product sold is excluded from the warranty under the following conditions, and the user needs to pay for maintenance 
and other related services:

Damage caused by noncompliance with installation and operation instructions in this manual;

Deletion or modification of the product S/N;

Inconsistency between the product S/N barcode or model on the warranty card and that on the product;

Disassembly or repair that is not conducted by the personnel authorized officially by us;

Damage arising from unexpected factors or improper use, such as mechanical damage, breakage, impact and severe

oxidation;

Damage caused by overload over obstacles (including but not limited to falling off steps) and other extreme sports;

Damage caused by disassembly, transportation, loading and unloading during the return from the customer;

Damage caused by abnormal storage conditions or force majeure such as fire, liquid immersion, freezing and

earthquake;

Loss of wearing accessories such as packaging materials and technical materials;

Failure or damage that is not caused by design, technical, manufacturing and quality problems of the product;

Non-satisfaction of the user with the color, shape and appearance instead of quality;

No invoice or warranty card.

7.5 Maintenance Service Policy

1. Within three working days after receiving the faulty product, we will report the fault cause analysis, fault liability,
maintenance cost and expected maintenance time to the customer.
2. When the customer has no objection to the fault cause, fault liability, maintenance cost and maintenance time, we will
start maintenance services.

20

Summary of Contents for EB-X5

Page 1: ...Electric Bike 12 Glare Wheel EB X5 USER MANUAL ...

Page 2: ...uct Parameters 07 3 4 EB X5 Product Structure 08 Differences between High and Low level Configurations 09 3 5 EB X5 Folding Demonstration 09 4 3 Riding of Glare Electric Bicycle 11 4 4 Precautions before Riding 11 4 Safe Operation Instructions 10 4 1 Charging 10 Solution to Shaking of Battery Holder 10 4 2 Safe Charging Instructions 11 Installation of Rear Mudguard 04 4 5 Safe Riding Precautions 12...

Page 3: ...lectual Property Statement 17 7 3 Glare s Three guarantee Standards for Micro Electric Bicycle 18 7 4 Warranty Disclaimer 20 7 Warranty 17 7 1 Warranty Scope 17 7 2 7 day Return without Any Reason 18 5 1 Storage 13 7 5 Maintenance Service Policy 20 5 4 Tire Inflation and Replacement 14 7 6 Limited Warranty Liability 21 7 7 Warranty Card 22 02 ...

Page 4: ...lead to damage to the EB X5 electric bicycle and even personal injuries To ensure the quality and safety all parts and accessories need to be approved by EB X5 Technology LLC and installed properly on the EB X5 electric bicycle Do not ride a Glare Wheel electric bicycle that is not assembled properly Do not disassemble or modify the EB X5 electric bicycle without permission other wise irreparable ...

Page 5: ...nnot obtain the desired information from this manual please contact the authorized agent or after sales department of Glare Wheel in a timely manner 2 Manual Overview 2 2 Relevant Instructions The following instructions apply to the User Manual Pay special attention of Warning and Tips Warn that your action or behavior may cause personal injury Indicate the precautions function prompt etc 3 Produc...

Page 6: ...quality tracking and after sales services of the product Please keep the product S N properly You can obtain it on the packing box warranty card and bicycle body on the side face of the controller box 3 2 EB X5 Product Dimensions L 44 09 inch W 20 87 inch H 41 34 inch Unit inch ...

Page 7: ...th the rider s weight weather pavement etc 2 Maximum speed 15 53 mile h for a 165 35 lb rider as specified in the national standards The maximum speed may vary from the weight Remarks L44 09 H26 78 W11 81 inch L44 09 H41 34 W20 87 inch 37 92 lb low level configuration Inflatable tire 12 inch respectively 220 46 lb Front and rear disc brakes 6AH 15 53 18 64mi Electric power assisted 6AH 21 75 27 96mi ...

Page 8: ...uct Structure Display Brake lever Controller Front light Front disc brake Front wheel Battery Pedal Rear motor wheel Rear modguard Rear shock absorber Rear brake light Cushion Throttle lock Throttle lever Charging port ...

Page 9: ...y hand and pull the lock outward iii Fold the handlebar and stem as a whole down to the right professional conduct about product maintenance and service Low level configuration no meter or gear shifting but with power display The shelf is optional Front switch Horn switch 3 5 EB X5 Folding Demonstration ...

Page 10: ...y life may be affected Step 4 After charging cover the charging port to avoid water The battery holder shown below may slightly shake after riding of about half a month Please tighten corresponding screws according to the following instructions Step 1 Remove the screw cover with a tool such as a small screwdriver as indicated by the arrow Step 2 Tighten two hex screws with the hex wrench Step 3 In...

Page 11: ...sis If the charger or cable is obviously damaged contact us for replacement to avoid further damage Do not repair the battery charger or cable by yourself If there is any problem please contact us 4 3 Riding of Glare Electric Bicycle The EB X5 electric bicycle is a high tech transport tool Riding without learning about operating instructions may lead to unpredictable damage Below are the detailed ...

Page 12: ...he EB X5 electric bicycle is a personal transport tool running at a certain speed and its technology and production have been rigorously inspected Failure to observe safety warnings in this manual may cause hazards in rising Falling loss of control collision and the like occurring anywhere at any time including nonconformity to the riding requirements in this manual may lead to injury and even dea...

Page 13: ...s to be promptly charged to make sufficient power available to avoid irreparable damage such as deep charger after long term storage with the battery free of power The battery power may be lost as a result of low temperature in winter Improper storage may shorten the life of the lithium battery or cause other damage Please keep the EB X5 electric bicycle in a dry place with the appropriate temperat...

Page 14: ...you are obliged to carefully read the User Manual of EB X5 Electric Bicycle to learn about how to use the EB X5 electric bicycle as well as warnings precautions and legal statements 6 1 Statement of Use For safe use and good experience it is particularly recommended to use the bicycle in strict accordance with the following requirements 1 Carefully read and fully understand the User Manual of EB X...

Page 15: ...s highly recommended to wear protective glasses while riding the EB X5 electric bicycle in order to avoid eye injuries caused by dirt dust or insects in the air and potential adverse impact on riding 17 It is forbidden to ride the EB X5 electric bicycle on rainy days and wet roads As the tire grip is reduced on a wet road the braking distance will increase and slipping may occur easily making the ...

Page 16: ...umstances Obtain your special authorization Comply with relevant laws and regulations or mandatory requirements stipulated by government agencies including the judiciary Execute the available terms of services including the investigation of possible violations Deal with fraud security or technological issues Protect the rights property or safety of users or the public from damage to the extent req...

Page 17: ...e all possible risks and liabilities If you do not accept all the terms of the legal statement after purchasing our products please return the products that are packaged in good conditions and have no impact on secondary sales 5 Thanks for your choice and trust If you have any question please feel free to contact us 17 7 Warranty 7 1 Warranty Scope We implement national provisions on three guarant...

Page 18: ...panying parts cumulative mileage of more than 20km and others affecting the secondary sales If the product you receive has a quality problem or differs from that in the purchase order the costs incurred will be borne by Glare wheel Freight description For the product covered in the scope of return without any reason as promised by Glare Wheel the user needs to bear the round trip freight of the pr...

Page 19: ...tion 6 months Hall and bearing Irreparable fault arising from poor manufacturing 12 months Charging port and USB charging module Wearing parts Excluded from the warranty Lithium battery pack The lithium battery needs to be charged at 1 C to 34 C and used at 10 C to 45 C The lithium battery capacity may decline under low temperature conditions as detailed below 10 C with the available capacity of 6...

Page 20: ...and other extreme sports Damage caused by disassembly transportation loading and unloading during the return from the customer Damage caused by abnormal storage conditions or force majeure such as fire liquid immersion freezing and earthquake Loss of wearing accessories such as packaging materials and technical materials Failure or damage that is not caused by design technical manufacturing and qua...

Page 21: ...USA Inc will not perform or authorize any person to perform obligations or responsibilities The limited warranty only applies to maintenance and warranty of micro electric bicycles and their parts and accessories provided by Glare Technology USA Inc The Company will not accept any guarantee that is not covered in the limited warranty terms or other guarantees implied For the commitment made by a t...

Page 22: ...duct of Glare Technology USA Inc For better services after purchase please carefully read fill out and properly keep this warranty card Dear user Customer name S N Date of purchase Tel Email Customer address Dealer name Dealer address Address Tel 22 ...

Page 23: ...me for repair The warranty card the manufacturer needs to stamp a seal and attach the S N and formal sales invoice in this manual are valid warranty certificates Please keep this manual in a proper manner Time Fault Description Solution Maintenance Personnel signature Remarks Note Date of production Quality inspector seal ...

Reviews: