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7.2 7-day Return without Any Reason
•
If non-human damage occurs within 7 days after you receive the EB-X5 electric bicycle, you may choose to return,
replace or repair the product after the damage is confirmed.
•
If a performance fault occurs within 15 days after the date of sales, you may choose to repair or replace the product
concerned after the fault is confirmed.
•
If a performance fault occurs after the date of sales but in the warranty period, we will provide repair services free of
charge after the fault is confirmed.
Detailed terms:
The 7-day return without any reason is applicable only to the products certified and sold by Glare Wheel .
The following conditions are excluded from 7-day return without any reason: loss of three-guarantee certificate and
invoice, man-made damage, appearance damage, loss of accompanying parts, cumulative mileage of more than 20km,
and others affecting the secondary sales. If the product you receive has a quality problem or differs from that in the
purchase order, the costs incurred will be borne by Glare wheel .
Freight description:
For the product covered in the scope of return without any reason as promised by Glare Wheel, the user needs to bear the
round-trip freight of the product returned without any reason and single-trip freight of the product rejected without any
reason. In case that the product you receive has a quality problem or differs from that in the purchase order, the return
costs incurred will be borne by Glare Wheel.
7.3 Glare Wheel’s Three-guarantee Standards for Micro Electric Bicycle
Item
Part
Warranty Period
Warranty Scope
Electric bicycle body
Frame and handlebar
Natural cracking,
desoldering, and breakage
12 months
Folding stem, front fork,
front wheel and disc brake
Natural deformation,
breakage and other quality
problems caused by poor
manufacturing
12 months
