7 HOMEDEPOT.COM/GLACIERBAY
Care and Cleaning
Troubleshooting
To clean, wipe down with a damp cloth and towel dry.
Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
NOTE:
Refer to the service parts section in this manual
for a detailed drawing showing the location of the parts
listed below.
Problem
Possible Cause
Solution
There are leaks from the
handle.
□
The bonnet nut is loose.
□
The O-ring on the cartridge is dirty
or damaged.
□
Tighten the bonnet nut.
□
Clean or replace the O-ring.
The aerator leaks or has a
reduced water flow.
□
The aerator is dirty or mis-fitted.
□
The cartridge may be clogged.
□
Remove the aerator and check for
debris.
□
Remove the cartridge and check for
debris.
□
Ensure the aerator is properly
installed.
The water will not shut off
completely.
□
The locking nut is loose or
cartridge is not positioned
correctly.
□
Remove the handle and cartridge to
check the rubber seat and spring.
□
Tighten the lock nut.
□
Clean or replace.
The sink drain at the base of
the sink is leaking.
□
The sink surface is rough or
irregular.
□
Apply additional silicone sealant to
the beveled side of the drain flange.
□
Retighten and test for leaks.
