FAQ
A:1. Please make sure that the battery is correctly installed into the slot;
2. Please make sure that the battery isn't too low; if it is, recharge it.
Q: What do I do if GEIO doesn’t respond and no lights light up when I start it?
A:1. Please lift up your GEIO and check whether all four wheels can rotate properly;
2. Turn off your GEIO, and try placing it upon an even surface before restarting it, then restart the app
and connect to your GEIO again.
Q: What do I do if GEIO doesn’t turn when I control it, or if it doesn’t move in the correct direction?
A:1. Please try tapping the right control stick again and lift your finger; check whether GEIO stops shooting;
2. Try restarting your GEIO and the app, and connect to your GEIO again.
Q: What do I do if the turret won’t shoot as commanded (or shoots continuously without stopping)?
A:1. Please make sure that your device supports 5GHz Wi-Fi, if not, it cannot connect to your GEIO;
2. Try restarting your GEIO;
3. Try refreshing your device’s Wi-Fi list.
Q: What do I do if my device cannot find GEIO’s Wi-Fi?
A:1. Please make sure that the attacks are targeted at GEIO’s legs;
2. Try restarting your GEIO and the app, and connect to your GEIO again.
Q: What do I do if my GEIO doesn’t get hurt when taking fire, or if it is difficult to damage my GEIO?
**Hardware**
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Shenzhen GJS Technology Co., Ltd.
