Oversink and Undersink Water Heater
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All the components supplied with the water heater carry a 2 year guarantee (Ex: immersion heater, thermostat).
Please note: this guarantee excludes all pipework and connections and excludes any ancillary equipment as may be
connected to the product. (Ex: descaling equipment, water softeners,…)
Giona UK guarantees to the homeowner that for a period of 2 years from the date of commissioning or legal completion if
new build, that the products and associated components installed will - Conform to Giona UK specification; and be free
from defects in materials and workmanship, subject to the conditions set out below.
This guarantee does not affect your statutory rights.
Exclusions - The guarantee does not cover:
Giona UK will not be liable for any fault or costs arising from incorrect installation, incorrect application, lack of regular
maintenance or neglect, accidental damage, malicious damage, misuse, any alteration, tampering or repair carried by a
non-competent person.
The product if the factory fitted temperature and pressure relief valve has been tampered with or removed.
Neither the Distributor nor Manufacturer shall be responsible for any consequential damage howsoever caused.
The effects of scale build up or the effects of corrosion.
Any consequential losses caused by the failure or malfunction of the product.
Faults and any associated costs arising from lack of power or water.
Failure incurred by water contamination, air pollution and natural disasters.
This guarantee is not valid for installations outside the United Kingdom.
Any consequential loss, loss of profits, revenues or receipts howsoever arising from any non-conformity or defect
affecting the product or from any delay in repair or replacement of the product.
Any loss or damage caused by delay in conduct of services or supply of parts required to rectify the non-conformity or
defect. (provided Giona UK will use all reasonable efforts to ensure services are performed on a timely basis).
For repair or replacement of any Product consumables or decorative finishes, such as filters and casings.
GUARANTEE REGISTRATION CARD
By completing this form, you consent to Giona UK holding and using those details for all purposes directly related to the administration and conduct of guarantee services. Apart
from the necessary usage, your personal data will not be disclosed to third parties by Giona UK.
Home Owner Name
Home Address
Post
code
Make of product
Model/size
Serial Number
Installers Contact details
(can be found in Benchmark log book)
Date of installation
(can be found in Benchmark log book)
Signature of Home Owner
Date
Or Signature of developer
(If new build)
Date
