Warranty & Product Care
Warranty
Product Care
This product is covered under one year
manufacturer warranty starting from the date of
purchase. Within the warranty period, any repair
service or components replacement will be
provided for free.
Warranty does not apply to the following
circumstances:
1.
Product failure due to improper use, misuse,
drops, abuse, alteration, faulty installation,
power line surge or modification
2.
Product failure due to acts of nature such as
natural disaster, fire, flood, or casualty.
3.
Any damage caused to the charging port by
user error is not covered by the manufacturer
warranty.
1.
The product is made of natural wood, any
natural wood grain on the wood is not a
product fault.
2.
Any drop of this product could cause
damage to the device.
3.
This product is not water proof, so please do
not use it under the water.
4.
Please gently connect the USB cable to the
fragile USB charging port.