Giles & Posner CHOCOLATE FOUNTAIN, User Manual

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Troubleshooting
Your Giles & Posner Table Fountain is designed for high reliability and trouble-free use.
On the rare occasions when you experience a problem, try these simple solutions:
Problem Possible cause – and solution
Chocolate is dripping, not flowing Chocolate is too thick. Add a small amount of vegetable oil.
Or
The Fountain is not level. Check the surface it’s standing on.
Adjust the base unit’s feet as required.
Or
Make sure there’s at least 800g of melted chocolate in
the bowl.
Chocolate is flowing unevenly The base is not level. Check the surface it’s standing on and
adjust the feet on the base unit as necessary. The chocolate
should also be evenly distributed in the bowl.
Chocolate flow is intermittent Food may be blocking the chocolate flow at the base of the
or interrupted tier system. Remove any pieces found.
Chocolate flow is slow, not Air may be caught in the spiral drive or tier system.
reaching the bottom tier Turn off the Fountain for a few minutes then restart.
Chocolate is too thick to flow The room temperature may be too low or the Fountain may
be in a draught from an open door or window. Thin the
chocolate with a little vegetable oil.
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