Troubleshooting Connection Issues
Last updated: Sept 3rd, 2015
If you are having any issues connecting to your Pantelligent pan from your smartphone, this
guide will help you to quickly diagnose and recover from all of the most common problems.
If you work through this guide and are still unable to connect, we are happy to help! Please
contact us via:
https://www.pantelligent.com/support/
Contents:
1. Do you have the latest version of the Pantelligent app installed?
2. Do you have Bluetooth enabled on your device?
3. Does your device support Bluetooth Low Energy?
4. Does your operating system support Bluetooth Low Energy?
5. Do the batteries have sufficient charge?
6. Are the batteries installed in the correct polarity?
7. Are the Pantelligent electronics receiving power?
8. Has moisture prevented the electronics from working properly?
9. Further Troubleshooting
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