75
Customer Service & Assistance
Gigaset SL400/400 A / IM-MEA EN / A31008-M2103-A601-2-UZ19 / appendix.fm / 10.11.2010
V
e
rsion 4, 16.0
9
.2005
Questions and answers
If you have any questions about the use of
your phone, you can contact us 24/7 at
www.gigaset.com/service.
The table below contains a list of common
problems and possible solutions.
Registration or connection problems with a
Bluetooth headset.
¥
Reset the Bluetooth headset (see the user
guide for your headset).
¥
Delete registration data from the handset
when deregistering the device (
¥
Repeat the registration process (
The display is blank.
1. The handset is not switched on.
¥
Press and
hold
the end call key
a
.
2. The battery is empty.
Charge the battery or replace it
(
Not all menu items are displayed.
The menu view is simplified.
¥
Activate complete menu view (
expert
mode
•
"No Base"
flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The base is not switched on.
Check the base power adapter
(
"Please register handset"
flashes on the dis-
play.
Handset has not been registered with the base or
has been deregistered.
¥
Register the handset (
Handset does not ring.
1. The ringtone is deactivated.
¥
Activate the ringtone (
2. Call divert set for "All Calls".
¥
Deactivate call divert (
3. The phone only rings if the phone number has
been transferred.
Activate the ringtone for unknown calls
(
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥
Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
The connection always terminates after approx.
30 seconds.
Repeater activated/deactivated (
¥
Activate/deactivate the handset (
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have pressed the mute button
h
.
The handset is "muted".
¥
Reactivate the microphone (
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥
The caller
should ask the network provider to
enable Calling Line Identification (CLI).
You hear an error tone when keying an input.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user guide if
necessary.
You cannot listen to messages on the network
mailbox.
Your PABX is set for pulse dialling.
¥
Set your PABX to tone dialling.